Top 4 Front desk supervisor Jobs in Missoula, Mt

Assistant General Manager
Days Inn & Suites by Wydnham Downtown Missoula-University —Missoula, MT
- $20 - $23 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
Quick Apply
Front Desk Agent
AC by Marriott Missoula —Missoula, MT
- $17 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- Residential
- Paid jury duty
- Health savings account
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Assistant General Manager
Days Inn & Suites Downtown Missoula-University —Missoula, MT
- $20 - $24 an hour
- Inventory management
- Mid-level
- Hotel
Practice Administrator
Missoula Acupuncture —Missoula, MT
- $18 - $22 an hour
- Part-time
- Google Workspace
- Administrative experience
- Clinic
- Paid training
- Employee discount
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Montana Valley Eye Clinic —Missoula, MT
Answering phones, taking messages and routing calls to the appropriate point of contact. \*While this is a part-time, entry-level position there are…
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Receptionist/Front Office/Administrative Assistant/Scheduler/Insurance Processing/
Nanette B.I. Ault, DDS, PC —Missoula, MT
Front office duties include greeting and guiding patients on initial contact, always welcoming them to our office, making them comfortable..
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Assistant General Manager

Days Inn & Suites by Wydnham Downtown Missoula-University
Missoula, MT

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Job Details

Full-time
$20 - $23 an hour

Qualifications

Physical security
Internal controls
Security team coordination
Team supervision
Accounts receivable management
Hotel quality control
Answering guest questions
Revenue management
Managing hospitality teams
Hotel quality assurance
Disciplinary action management
Training employees on security practices
Accounts payable management
Customer service through social media
Overseeing payroll
Profit & Loss statement
Hotel emergency procedures
Front desk
Hotel staff training
Hotel and accommodations guest complaints handling
Profit and loss analysis
Hotel safety procedures
Preventing cash discrepancies
Documentation reviews

Full Job Description

The Assistant General Manager works with the hotel's General Manager to generate profit that meets or exceeds budget expectations, while maintaining operational and guest service standards.

The AGM at our hotel is a person in training to become a Hotel General Manager. The AGM is involved in all important decisions and discussions of the hotel.

Drive hotel revenue, assist in developing hotel budgets, and analyze monthly profit & loss statements.

Conduct regular team meetings.

Coach and train all members of the Front Desk team. Ensure team member attitude of attentiveness and anticipation of guest needs.

Review room inventory and rate management to ensure maximization of room revenue.

Inspect rooms according to quality standards for cleanliness and proper preventative maintenance. Develop and maintain hotel programs to assure that the quality program criteria are met.

Job Requirements:

Previous Hospitality experience is strongly preferred.
The Assistant General Manager will work four or five shifts per week at the Front Desk.
Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Respond and follow up on all social media reviews and written guest comments. Ensure guest satisfaction with resolution of any complaints or problems.
Control, review and approve the hotel payroll with assistance and approval from GM and Owner.
Ensure proper selection, training, counseling and motivation of all team members.
Review all hourly team member disciplinary procedures and documentation. Follow progressive discipline steps, up to and including termination, to correct team member performance deficiencies.
Review and approve transmittals and other front office paperwork and reports.
Authorize direct bill accounts and monitor the administration of Accounts Receivable.
Ensure a viable internal control program is in place in all hotel departments, with documentation, including cash control procedures.
Ensure the security needs of the property and guests are met, including training for all team members to act according to procedure, in the event of an emergency or accident at the hotel.
Respond to requests from immediate supervisor. Follow-up with immediate supervisor on a regular basis.

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front desk supervisor jobs in missoula, mt

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