Top 22 It technician Jobs in Morton, Il

Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
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Campus IT Specialist
Boldyn Networks —Eureka, IL
- $25 - $35 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- University
- Paid parental leave
- Parental leave
Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software —Peoria, IL
- $35,000 - $40,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
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Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software Inc. —Peoria, IL
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Digital Operations Support Analyst - Cat Customer Support
Caterpillar —Peoria, IL
- $97,530 - $146,290 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
5h
Geek Squad Agent (Retail Store)
Best Buy —East Peoria, IL
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
5d
Dynamic Server Support
Worldwide TechServices —Peoria, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
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IT & OPERATIONS SUPPORT SPECIALIST - NORMAL, IL
Eurest —Normal, IL
- $70,000 - $75,000 a year
- Full-time
- Office
- Administrative experience
- Food service experience
- Commuter assistance
- Paid parental leave
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Computer Assistant (Onsite)
National Experienced Workforce Solutions —Peoria, IL
- $44 an hour
- Part-time
- Microsoft Word
- Computer science
- Computer Science
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Engineer III, Network Operations Center
Rivian —Normal, IL
- Full-time
- Data analysis skills
- Mid-level
- Fair chance
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4d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Peoria, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Agronomy Technology Technician
Ag-Land FS, Inc. —Tremont, IL
- $50,000 - $70,000 a year
- Extended hours
- Background check
- Clean driving record
- Computer literacy
- Paid holidays
- Health insurance
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

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Campus IT Specialist
Boldyn Networks —Eureka, IL
Proven experience as a help desk technician or in a technical support role. Ability to use tools and equipment for installation and repair tasks.
$25 - $35 an hour
Reimbursement Coding Specialist
University of Illinois —Peoria, IL
Current certification as a Certified Coding Specialist (CCS) or Certified Coding Specialist—Physician-based (CCS-P) or Registered Health Information Technician…
$23.68 - $29.83 an hour
5d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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it technician jobs near morton, il

Help Desk Technician

IT360 Inc
Peoria, IL

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Job Details

Full-time
$36,000 - $50,000 a year

Benefits

Internet reimbursement
Passenger ride along program
Paid holidays
Health insurance
Cell phone reimbursement
Life insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Job Title: Help Desk Technician

Location: Peoria, IL
Employment Type: Full-Time

Work Environment: In-person only – This is not a remote or hybrid position
Salary Range: $36,000 – $50,000 per year, based on experience and qualifications

About the Role

IT360, Inc. is seeking a motivated Help Desk Technician to join our support team. This Tier 1 technical role is responsible for handling first-level service requests for our managed services clients. You'll troubleshoot and resolve a wide range of issues involving desktops, applications, printers, basic networking, and end-user support — while collaborating with Tier 2 and Tier 3 engineers as needed.

Key Responsibilities

Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications
Troubleshoot basic issues involving Windows OS, Office 365, and line-of-business applications
Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access
Respond to alerts from remote monitoring tools and take appropriate action via service tickets
Document all work performed and maintain detailed records in the PSA/ticketing system
Maintain communication with clients on issue status, timelines, and resolution updates
Escalate unresolved or complex issues to Tier 2 team members when appropriate

Additional Duties

Maintain client satisfaction through responsive, professional communication
Coordinate with the Service Desk Dispatcher to ensure efficient ticket routing
Accurately track time, tasks, and expenses within ticketing platform
Contribute to internal knowledge base and documentation
Stay current with basic industry tools, technologies, and best practices

Qualifications

1+ years of experience in IT support or technical customer service
Familiarity with Microsoft environments (Windows 10/11, Office 365, Active Directory basics)
Knowledge of remote access tools, printers, and basic networking concepts
Strong interpersonal and communication skills
Ability to handle multiple priorities and adapt in a fast-paced environment
Strong problem-solving mindset and attention to detail
Preferred but not required: CompTIA A+, Network+, or Microsoft Fundamentals certification

Compensation & Benefits

Salary: $36,000 – $50,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives.

Benefits (subject to eligibility and length of employment):

Health insurance allowance up to $500/month
Employer-paid group life insurance policy valued at $100,000
4% employer match on retirement savings plan
High-speed internet reimbursement up to $40/month
$40/month cellular phone allowance
8 paid holidays annually
Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service
Access to Safe Ride Home Program (Uber ridesharing)

Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

Quick Apply

Refine Your Search

it technician jobs in morton, il

Help Desk Technician

Campus IT Specialist

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Digital Operations Support Analyst - Cat Customer Support

Geek Squad Agent (Retail Store)

Dynamic Server Support

IT & OPERATIONS SUPPORT SPECIALIST - NORMAL, IL

Computer Assistant (Onsite)

Engineer III, Network Operations Center

Seasonal, Operations Technical Specialist (Part Time)

Agronomy Technology Technician

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

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