Top 63 Service desk Jobs in Northampton, Ma

Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Northampton, MA
- $15.45 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
IT Helpdesk Technician
ServiceNet —Northampton, MA
- $20 an hour
- Full-time
- Office
- Windows
- Reliable transportation
- Disability insurance
- Health insurance
Quick Apply
7d
Patient Service/Front Desk Coordinator
MyEyeDr. —Northampton, MA
- $15.45 - $20.15 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Patient Service Representative (PSR)
ALLERGY AND IMMUNOLOGY ASSOCIATES —Northampton, MA
- Full-time
- HIPAA
- High school diploma or GED
- Travel
Quick Apply
Desktop Field Technician
GS Lab —Springfield, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Office
- Driving
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Staff
Hampshire Regional YMCA —Northampton, MA
- $16.50 - $17.50 an hour
- 18 years or older
- High school diploma or GED
- Communication skills
- 403(b)
Front Desk / Record Room
Rioux Eye Center, INC. —Greenfield, MA
- $18 - $24 an hour
- Full-time
- Bilingual
- HIPAA
- Clinic
- Health insurance
- 401(k)
Quick Apply
12d
Systems Administrator III - DevOps
Farm Credit Financial Partners —Springfield, MA
- Overtime
- Hybrid work
- 6 years
- DevOps
- Office
- Tuition reimbursement
- Work from home
14d
Front Desk Receptionist
EmbodyMind Wellness —Easthampton, MA
- $15 - $18 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
13d
Casual Facilities Service Center Assistant
Amherst College —Amherst, MA
- $16 - $18 an hour
- Part-time
- Google Workspace
- Basic math
- High school diploma or GED
CDC Coordinator
Mount Holyoke College —South Hadley, MA
- $21.44 - $24.05 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
13d
Front Desk Representative - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.95 an hour
- Overtime
- High school diploma or GED
- Entry level
- Resort
- Health insurance
- Dental insurance
13d
Clerk IV (Main Office Coordinator)
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Laboratory
- Google Workspace
- Microsoft Access
11d
Patient Service Representative – Imaging
Baystate Health —Springfield, MA
- $17.98 - $25.87 an hour
- 8 hour shift
- Hospital
- Basic math
- HIPAA
3d
Hotel Reception Desk
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Clerical Assistant (UMass Hotel)
University of Massachusetts Amherst —Amherst, MA
- $16 - $20 an hour
- Part-time
- Basic math
- English
- Office
Technical Support Specialist
Gill-Montague Regional School District —Turners Falls, MA
- $25 - $29 an hour
- Full-time
- School experience
- Computer Science
- Windows
Receptionist
Enfield Enterprises LLC —Springfield, MA
- $18 - $22 an hour
- Full-time
- Background check
- Office
- Ability to sit for extended periods
- Health savings account
- Health insurance
Quick Apply
10d
Office Assistant/Human Resources Clerk
Valet Park of America —Springfield, MA
- $20 an hour
- Part-time
- Background check
- Sales
- Research
10d
Receptionist
RegalCare at Holyoke —Holyoke, MA
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
Quick Apply

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Patient Service/Front Desk Coordinator Part Time

MyEyeDr. -
Northampton, MA

Apply Now

Job Details

Part-time
$15.45 - $20.15 an hour

Qualifications

Collaborate with healthcare professionals
Patient question and concern management
Phone communication
Medical insurance coverage verification
In-person customer service
Health insurance customer support
Administrative experience
Medical administrative support
Computer skills
Multi-line phone systems
Clerical experience
Patient registration
Customer interaction during outreach
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Under 1 year

Full Job Description

Description

About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.

The wage range for this position is $15.45 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

You Will

Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience

About You

Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests

Growth With Us

Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now

Refine Your Search

service desk jobs in northampton, ma

Patient Service/Front Desk Coordinator Part Time

IT Helpdesk Technician

Patient Service/Front Desk Coordinator

Patient Service Representative (PSR)

Desktop Field Technician

Front Desk Staff

Front Desk / Record Room

Systems Administrator III - DevOps

Front Desk Receptionist

Casual Facilities Service Center Assistant

CDC Coordinator

Front Desk Representative - MGM Springfield

Clerk IV (Main Office Coordinator)

Patient Service Representative – Imaging

Hotel Reception Desk

Clerical Assistant (UMass Hotel)

Technical Support Specialist

Receptionist

Office Assistant/Human Resources Clerk

Receptionist

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