Patient Access Schedule Agent- Partially Remote, 11:00AM-3:00PM
UMass Memorial Health —Worcester, MA
- $20.94 - $29.27 an hour
- Part-time
- Remote
- Writing skills
- High school diploma or GED
- Organizational skills
Virtual Hiring Event 8/11 - Radiology & Respiratory Positions at Nashoba Valley – Groton, MA
UMass Memorial Health —Groton, MA
- ER
- In-person
- Outpatient
7d
Operations and Maintenance (O&M) Technician - Fueling Stations
Opal Fuels —Grafton, MA
- $32 - $36 an hour
- Full-time
- Word processing
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
2d
Physical Therapist (PT)
Healthpro Heritage, LLC —Worcester, MA
- $53 - $56 an hour
- Full-time
- Skilled nursing facility
- Surgery
- Physical & Rehabilitation Medicine
- Wellness program
- Disability insurance
7d
Logistics Associate
Carvana —Framingham, MA
- $19 - $21 an hour
- 18 years or older
- Clean driving record
- High school diploma or GED
- Health insurance
- Dental insurance
Logistics Associate
Carvana —Marlborough, MA
- $19 - $21 an hour
- 18 years or older
- Clean driving record
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Truck Equipment Upfitter/Mechanic
Stetco Group, LLC —Westborough, MA
- $24 - $35 an hour
- Part-time
- Background check
- Schematics
- Heavy equipment operation
- Health savings account
- Paid holidays
Quick Apply
Speech-Language Pathologist
Healthpro Heritage, LLC —Worcester, MA
- $43 - $55 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- Rehabilitation center
- Wellness program
- Disability insurance
7d
Special Education Teacher - Reading
Walker, Inc. —Needham, MA
- From $65,200 an hour
- Full-time
- Classroom
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Preschool Teacher
Wellesley Community Children's Center —Wellesley Hills, MA
- $24 - $37 an hour
- Email
- Classroom
- Childcare
- Writing skills
- Health savings account
- Disability insurance
Quick Apply
Journeyman Plumber
Endless Energy —Marlborough, MA
- Full-time
- Carpentry
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
Logistics Associate
Carvana —Worcester, MA
- $19 - $21 an hour
- 18 years or older
- Clean driving record
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Outpatient Physical Therapist
Dynamic Physical Therapy Services, LLC —Worcester, MA
- $46.48 - $55.98 an hour
- Part-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
1d
Dental Assistant (RDA/CDA)
Pleasant Valley Dentistry —Sutton, MA
- $25 - $28 an hour
- Full-time
- Background check
- Dental office
- In-person
- Profit sharing
- Continuing education credits
Quick Apply
Lead Building Engineer
National Development/Cranshaw Construction —Burlington, MA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
8d
Associate Veterinarian
Petco —Auburn, MA
- $83,700 - $177,700 a year
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- 401(k)
LSR Process Technician
Beacon MedTech Solutions —Leominster, MA
- $27 - $33 an hour
- Full-time
- OSHA
- 5 years
- Computer literacy
Quick Apply
Quarry Foreman
Onyx Corporation —Sterling, MA
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Adolescent Registered Nurse (RN) - $10k Sign-On
Hospital for Behavioral Medicine —Worcester, MA
- $40 - $54 an hour
- Part-time
- Nursing
- RN License
- Inpatient
- Free parking
- Paid holidays
Quick Apply
2d
Certified Dental Assistant
White Arch Dental —Harvard, MA
- $24 - $30 an hour
- 8 hour shift
- CPR Certification
- Anatomy knowledge
- Dental office
Quick Apply
11d

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Patient Access Schedule Agent- Partially Remote, 11:00AM-3:00PM

UMass Memorial Health -
Worcester, MA

Apply Now

Job Details

Part-time
$20.94 - $29.27 an hour

Qualifications

Writing skills
High school diploma or GED

Full Job Description

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $29.27
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Monday through Friday
Scheduled Hours:
11:00-3:00
Shift:
1 - Day Shift, 4 Hours (United States of America)
Hours:
20
Cost Center:
99940 - 5492 Patient Access Center
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The role of the Patient Access Scheduling Agent is the front door for patients to secure access to the right care, at the right time, with the right provider. The Patient Access Scheduling agent performs a variety of complex scheduling activities that ensures patients get access to the care they need by providing exceptional patient service.

I. Major Responsibilities:
1. Handles incoming phone calls from patients, families and referring providers to schedule patient appointments. Scheduling scope includes multiple providers across multiple clinics/departments, practices across multiple campuses.
2. Makes outbound phone calls to patients to schedule appointments with specialists and subspecialists.
3. As part of the appointment scheduling process, secure the information needed to facilitate the financial aspects of medical care such as patient demographics (name, date of birth, etc.), insurance information, and account guarantor. Processes updates and corrections to patient insurance and demographic information. Collects patient liabilities prior to or on the date of service, as appropriate.
4. Based upon appointment visit type, secure medical records from outside health care organizations to ensure the provider has the necessary medical information to provide care.
5. Schedules in office procedures (such as biopsies, etc.), which often requires scheduling the appointment and scheduling the room where the procedure will take place.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma.

Preferred:
1. Associate’s degree in business or healthcare-related field.

Experience/Skills:
Required:
1. English speaking, reading and writing skills.
2. Strong intrapersonal and communication skills.

Preferred:
1. Previous scheduling and/or phone customer services experience.
2. Previous experience in a health care organization.
3. Bilingual speaking, reading, and writing skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Apply Now

Refine Your Search

records jobs in northborough, ma

Patient Access Schedule Agent- Partially Remote, 11:00AM-3:00PM

Virtual Hiring Event 8/11 - Radiology & Respiratory Positions at Nashoba Valley – Groton, MA

Operations and Maintenance (O&M) Technician - Fueling Stations

Physical Therapist (PT)

Logistics Associate

Logistics Associate

Truck Equipment Upfitter/Mechanic

Speech-Language Pathologist

Special Education Teacher - Reading

Preschool Teacher

Journeyman Plumber

Logistics Associate

Outpatient Physical Therapist

Dental Assistant (RDA/CDA)

Lead Building Engineer

Associate Veterinarian

LSR Process Technician

Quarry Foreman

Adolescent Registered Nurse (RN) - $10k Sign-On

Certified Dental Assistant

I want to receive the latest job alert for records in northborough, ma

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