Top 444 Quality assurance lead Jobs in Northborough Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
14d
Quality Assurance Manager
Confidential —Leominster, MA
- $90,000 - $95,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Building Evolution Corporation —Worcester, MA
- $90,000 - $135,000 a year
- Full-time
- Up to 50% travel
- Construction site
- 5 years
- Profit sharing
- Disability insurance
Quick Apply
2d
Regional Clinical Director
Key Program, Inc. —Worcester, MA
- $85,000 - $90,000 a year
- Full-time
- Bilingual
- Residential
- Master's degree
- Continuing education credits
- Paid holidays
Quick Apply
QMS/QMSR Transition Consultant
NeuroSync Inc. —Holliston, MA
- $160,000 - $180,000 a year
- Full-time
- 5 years
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
14d
Director of Nursing Services (DON)
Brookhaven at Lexington —Lexington, MA
- $125,000 - $150,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Director, Global Inspection Management
Ultragenyx Pharmaceutical —Bedford, MA
- $241,400 - $298,200 a year
- Hybrid work
- 11+ years
- Bachelor's degree
- Children
- Gym membership
Quality Manager
Symetrica, Inc. —Westford, MA
- From $125,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Tower Foreman
InfraServices —Chelmsford, MA
- $30 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Area Manager II - Charlton, MA (Worcester County)
Amazon.com Services LLC —Charlton, MA
- $70,000 - $90,900 a year
- Weekends as needed
- Engineering
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
Senior Hardware Platform & Systems Integration Engineer
Warwick Consulting —Marlborough, MA
- $135,000 - $170,000 a year
- Full-time
- 5 years
- Windows
- Computer networking
- Health savings account
- Paid holidays
Quick Apply
8h
Patient Safety Officer - Quality Assurance
Saint Vincent Hospital —Worcester, MA
- $39.53 - $61.28 an hour
- Full-time
- Nursing
- Hospital
- Master's degree
- Health savings account
- Health insurance
(RN) Registered Nurse
Milford Gardens —Milford, MA
- Up to $45.50 an hour
- Overtime
- In person
- Skilled nursing facility
- RN License
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
8d
Substation Senior Civil/Structural Engineer
Leidos —Framingham, MA
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
Substation Senior Civil/Structural Engineer
Leidos —Worcester, MA
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
Team Lead - Working with Adults with Disabilities
Morgan Memorial Goodwill Industries —Hanscom AFB, MA
- $22.96 an hour
- CPR Certification
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Machine Operator 3rd Shift
Worcester Envelope Company —Auburn, MA
- $17.00 - $26.50 an hour
- Full-time
- Background check
- Basic math
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Senior Residential Director
AMEGO INC —Northborough, MA
- $80,000 - $92,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Residential
Quick Apply
Substation Senior Civil/Structural Engineer
Leidos —Marlborough, MA
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
Product Development Coordinator
All-Star Sporting Goods —Leominster, MA
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Presentation skills
- Health savings account
- Health insurance
Quick Apply
8d

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Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

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Job Details

$21.50 - $25.27 an hour
14 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

quality assurance lead jobs in northborough ma

Quality Assistant

Quality Assurance Manager

Project Manager

Regional Clinical Director

QMS/QMSR Transition Consultant

Director of Nursing Services (DON)

Senior Director, Global Inspection Management

Quality Manager

Tower Foreman

Area Manager II - Charlton, MA (Worcester County)

Senior Hardware Platform & Systems Integration Engineer

Patient Safety Officer - Quality Assurance

(RN) Registered Nurse

Substation Senior Civil/Structural Engineer

Substation Senior Civil/Structural Engineer

Team Lead - Working with Adults with Disabilities

Machine Operator 3rd Shift

Senior Residential Director

Substation Senior Civil/Structural Engineer

Product Development Coordinator

I want to receive the latest job alert for quality assurance lead in northborough ma

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