Top 11 Collections Jobs in Olean, Ny

Customer Accounts Advisor
Aaron's, Inc. —Olean, NY
- $17 - $18 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
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Customer Accounts Advisor
Aaron's —Olean, NY
- $17 - $18 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Retention Associate
Arona Home Essentials —Salamanca, NY
- $16 - $19 an hour
- Part-time
- Bilingual
- 18 years or older
- Pass drug screening
- Disability insurance
- Health insurance
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Senior Accounting Operations & Credit Manager
Zippo Manufacturing Company —Bradford, PA
- Management
- Office
- Finance
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Accounts Receivable Specialist - 2 yrs Insurance Adjuster Exp- MUST LIVE IN MST-PST
Agency T —United States
- $22.50 - $25.00 an hour
- Full-time
- Remote
- Mid-level
- Conflict management
- US work authorization
- Health insurance
- Opportunities for advancement
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5d

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Customer Accounts Advisor

Aaron's, Inc. -
Olean, NY

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Job Details

Full-time
$17 - $18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Sales negotiation
Phone communication
Hand trucks
Computer literacy
Driver's License
Dollies
Computer skills
Home visits (communication methods)
Client interaction via phone calls

Full Job Description

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Customer Accounts Advisor
The salary range for this role is $17.00 to $18.00 per hour/annually*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron’s Brand and protect company assets
Maintain a professional appearance
Proficient computer skills

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on FT and PT employment status.

About Aaron’s
At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is an Equal Opportunity Employer.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [email protected].

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collections jobs in olean, ny

Customer Accounts Advisor

Customer Accounts Advisor

Customer Retention Associate

Senior Accounting Operations & Credit Manager

Accounts Receivable Specialist - 2 yrs Insurance Adjuster Exp- MUST LIVE IN MST-PST

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