Top 423 Service desk Jobs in Orlando, Fl

Front Desk Associate
Central Florida Eye Specialists —Clermont, FL
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
5d
Front Desk Receptionist
IDEA Insurance LLC —Orlando, FL
- $17 - $18 an hour
- Full-time
- Spanish
- Google Workspace
- English
- Dental insurance
- Paid time off
Quick Apply
10d
Front Desk - Patient Registration - Float
Orlando Orthopaedic Center —Orlando, FL
- $16.25 - $18.50 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
IT Service Desk Support Technician
Katmai —Orlando, FL
- $20.75 - $25.00 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- AD&D insurance
- Paid holidays
Quick Apply
9d
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Service Desk Agent
Morgan & Morgan, P.A. —Longwood, FL
- Weekends as needed
- Salesforce
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
Administrative Assistant
Thomas & Zurcher, P.A. —Winter Park, FL
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
3d
Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
IT Support Specialist II
Frontline Insurance Managers Inc. —Lake Mary, FL
- Full-time
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Receptionist & Front Office Coordinator (with Cross-Training)
Lyndsey Sutherland, DNP —Winter Park, FL
- $20 - $25 an hour
- Part-time
- In person
- Inventory management
- Clinic
- Bachelor's degree
- Employee discount
Quick Apply
10d
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Administrative Assistant
Kelley Information Technology —Orlando, FL
- $23.51 - $28.31 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Service Desk Technician Level 2 - Orlando, FL (on-site)
AssistRx —Orlando, FL
- $22 - $27 a year
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Medical Front Desk Clerk. Part Time
Florida Spine Care Center —Orlando, FL
- $17 - $18 an hour
- Part-time
- Background check
- Clinic
- In-person
- Paid training
- Mileage reimbursement
Quick Apply
7d
Guest Service Representative - Hotel Front Desk
Hilton Garden Inn - nearest Universal Orlando —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent Castle Hotel Marriott Full time
Schulte Hospitality Group —Orlando, FL
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Specialist
Tavistock US —Orlando, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Specialist, Technical Support
Valencia College —Orlando, FL
- $19.93 an hour
- Part-time
- Classroom
- Word processing
- Research
2d

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service desk jobs near orlando, fl

Front Desk Associate

Central Florida Eye Specialists -
Clermont, FL

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Job Details

Full-time
5 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Company Overview:

Love what you see, see what you love! Our mission is to enhance the quality of life for each patient by providing compassionate and excellent care using the latest advancements in healthcare. We offer a full spectrum of medical and surgical treatments so that all options are available to our patients. Central Florida Eye Specialists takes pride in practicing our core values: Quality, Respect, Compassion, and Excellence. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.

Central Florida Eye Specialists is affiliated with EyeSouth Partners' premier network of Ophthalmic Medical Services.

Position Summary:

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities.

Responsibilities:

Greets patients warmly and verify appointment details.
Collects necessary documentation including ID, Insurance Cards, referral forms, etc.
Books, confirms, and reschedules appointments
Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests
Collects co-payments and outstanding balances; calculates patient’s financial responsibility and communicates to patient; documents in practice management system.
Explains billing procedures
Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
Completes chart prep prior to clinic as needed (print routers, face sheets, etc.)
Completes medical records requests that come directly from the patient
Completes assigned tasks as related to the appointment rescheduling queue timely
Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP
Answers phones and responds to inquiries
Relays messages between patients and clinical staff
Maintains protected health information in accordance with HIPPA/PHI guidelines
Handles paperwork such as consent forms and HIPAA compliance
Interacts with all internal and external customers in a caring and respectful manner.
Accepts deliveries of packages, mail, and other supplies from outside vendors.
Maintains a clean, organized, and welcoming reception area for all patients and visitors
Provides clear information about services, wait time, and policies
Addresses patient concerns professionally and respectfully.
Photocopies and faxes records and forms according to established policies and procedures.
Maintains patient confidentiality.
Participates in orientation/instruction of new administrative personnel as requested by management.
Contributes to the team effort by completing additional tasks/projects as directed.
Attends daily huddle and regularly scheduled team meetings
Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.

Qualifications:

High School Diploma or the equivalent years related experience required
Nextech/ICP experience strongly preferred
Minimum of 1-year medical office experience strongly preferred

Strong reliability with good attendance and punctuality.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.

KEY SKILLS

Strong interpersonal and communication skills
Attention to detail for accurate data entry and insurance verification; strong organizational skills
Basic understanding of healthcare insurance payors and programs
Ability to multitask in a fast-paced environment
Familiarity with healthcare regulations (HIPAA, privacy laws)
Basic math and cash handling
Excellent customer service skills

Preferred Skills:

Understanding of medical terminology

Company Benefits:

We offer a competitive benefits package to our employees:

Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package

We also offer the following benefits for FREE:

Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#INDA

Apply Now

Refine Your Search

service desk jobs in orlando, fl

Front Desk Associate

Front Desk Receptionist

Front Desk - Patient Registration - Float

IT Service Desk Support Technician

IT Help Desk Technician

IT Service Desk Agent

Administrative Assistant

Desktop Support Technician I

Help Desk Assistant, Crayola Experience

IT Support Specialist II

Receptionist & Front Office Coordinator (with Cross-Training)

IT Support Technician - Orlando, FL

Administrative Assistant

Service Desk Technician Level 2 - Orlando, FL (on-site)

IT Support Desk Technician - Level 1

Medical Front Desk Clerk. Part Time

Guest Service Representative - Hotel Front Desk

Front Desk Agent Castle Hotel Marriott Full time

IT Support Specialist

Specialist, Technical Support

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