Top 260 Customer service Jobs in Oshkosh, Wi

Customer Order Specialist
SILVER STAR BRANDS INC —Oshkosh, WI
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid training
- On-the-job training
9d
Administrative Services Specialist
Village of Winneconne —Winneconne, WI
- $21 - $24 an hour
- Full-time
- Customer service
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Contact Center Representative
Capital Credit Union —Kimberly, WI
- Basic math
- Research
- High school diploma or GED
- Work from home
Quick Apply
Customer Service Representative III
A.O. Smith —Appleton, WI
- Full-time
- Inventory management
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Customer Service Representative
A.O. Smith —Appleton, WI
- Full-time
- Microsoft Word
- Windows
- Forklift
- Disability insurance
- Health insurance
Quick Apply
DMV Customer Service Representative - Appleton
State of Wisconsin - Transportation —Appleton, WI
- From $22.76 an hour
- Online Application
- Office
- Driver's License
- Criminal background check
- Wellness program
- Paid holidays
4d
Customer Service Representative
Rooted Search Value Partners —Appleton, WI
- $24 - $31 an hour
- Full-time
- Hybrid work
- Background check
- Organizational skills
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Client Relationship Specialist - Appleton, WI
Charles Schwab —Appleton, WI
- $45,800 - $68,000 a year
- Office
- Financial services
- Communication skills
- Paid parental leave
- Employee stock purchase plan
11d
Medical Receptionist/Front Desk
Fox Valley Plastic Surgery —Oshkosh, WI
- $17 - $20 an hour
- Part-time
- Microsoft Word
- Private practice
- Microsoft Outlook
- Free parking
- AD&D insurance
Quick Apply
Guest Service Representative
Oshkosh Marriott Waterfront Hotel & Convention Center —Oshkosh, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
Front Office Associate
Sagent Behavioral Health —Oshkosh, WI
- From $16 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
3d
Customer Service Associate
LOLLIS PREMIER ASSOCIATES LLC —Oshkosh, WI
- $750 - $1,200 a week
- Temporary
- Analysis skills
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
P/T Guest Service Representative
Tru by Hilton Oshkosh —Oshkosh, WI
- From $17 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Patient Service Specialist- Oshkosh
Nova Medical Centers —Oshkosh, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Customer Service Team Member
Michaels Stores —Oshkosh, WI
- Part-time
- Merchandising
- Entry level
- Store discount
- Commuter assistance
1d
Customer Service Clerk
R+L Carriers —Neenah, WI
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
9d
Call Center Representative
Alta Resources —Neenah, WI
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
Quick Apply
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Oshkosh, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Service Specialist
Concentra —Oshkosh, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Front Office Manager
Hilton Garden Inn Oshkosh —Oshkosh, WI
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
Quick Apply
4d

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Customer Order Specialist

SILVER STAR BRANDS INC -
Oshkosh, WI

Apply Now

Job Details

Part-time
9 days ago

Benefits

Paid training
On-the-job training

Qualifications

Microsoft Outlook
Word embeddings
High school diploma or GED
Desktop applications

Full Job Description

Customer Order Specialist

Join our Monday-Friday team and become a key player in delivering top-notch customer service! In your role as a Customer Order Specialist- trainee, you will provide exceptional customer service primarily to mail and phone customers by resolving escalated customer and order issues to ensure all orders are handled with care and precision.

Job Mode: Onsite, Part Time

Looking for a positive, problem-solving person who is dependable, respectful, and eager to learn and grow with in the company!
No weekend or nights
Someone who is self-motivated, comfortable speaking with customers on the phone, and committed to providing high quality customer satisfaction while collaborating as a team.

Major Position Responsibilities and Accountabilities:

Provide troubleshooting and order issue management support to Customer Relations and Partner agents via phone, email and eform.

Resolve complex order issues, including payment problems, order holds, manager reviews, and customer follow-ups, ensuring accurate and timely processing.

Learn our order processing system, DAX
Handle website & DAX questions/issues and report as needed.

Train on adjusting mail orders in DAX- may include line, personalized, credit card, preferred credit and Christmas card orders

Identify problems and seek solutions for order issues prior to entry into DAX (No enclosures, Problem Orders, Etc)
Train on identifying areas of opportunity and seek solutions in the effort for continuous improvement.
Train on effectively handling escalated calls from internal and external customers.(Fulltime only)
Professionally handle switchboard calls from external customers. (Fulltime only)
Train on investigating/responding to product inquires and report appropriately.
Cross Train in Returns and provide back-up or overflow assistance as needed
Maintain department performance standards for productivity and quality.
Attempt to save sales and/or increase average order size by calling customers on appropriate orders and using new sales techniques while handling orders once trained
Resolve backorder issues as notices are received from customers

Complete varying projects and tasks as assigned.

Display ability to work independently and make appropriate decisions.

The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Required education, skills, abilities, and experience:

High school degree or equivalent.

Ideal canidate has customer service experience.
Paid on the job training will be provided.
Strong written and verbal communications skills.
Strong decision making ability.

Working knowledge of Word, Excel and Outlook applications

Be available to work weekends and mandatory extra hours as volume requires.

Other Critical Factors:

Attendance is crucial to the success of our organization. Team members need to be dependable and work the shift they are scheduled.
Be available to work mandatory extra hours as order volume requires.
Quality and superior customer service are critical. Team members must be committed to working towards high customer satisfaction.
Production standards/expectations are set for each area. Team members must complete the required training and meet or exceed production standards in a timely manner.
Flexibility is essential in any of the jobs or areas within Customer Relations. Team members will be expected to move to different areas and work in different processes while maintaining production standards and upholding customer expectations.
Honesty and integrity is expected from all team members at Silver Star Brands.

Apply Now

Refine Your Search

customer service jobs in oshkosh, wi

Customer Order Specialist

Administrative Services Specialist

Contact Center Representative

Customer Service Representative III

Customer Service Representative

DMV Customer Service Representative - Appleton

Customer Service Representative

Client Relationship Specialist - Appleton, WI

Medical Receptionist/Front Desk

Guest Service Representative

Front Office Associate

Customer Service Associate

P/T Guest Service Representative

Patient Service Specialist- Oshkosh

Customer Service Team Member

Customer Service Clerk

Call Center Representative

Patient Registration - Customer Service Representative

Patient Service Specialist

Front Office Manager

I want to receive the latest job alert for customer service in oshkosh, wi

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