Top 2016 inside customer Jobs in pasadena, ca

DIRECTOR OF HOTEL OPERATIONS - Hilton Hotel Arcadia
Tim Alexander Consulting —Arcadia, CA
- $100,000 - $105,000 a year
- Full-time
- Background check
- Computer literacy
- Writing skills
Quick Apply
HOTEL CATERING SALES MANAGER - Hilton Hotel Arcadia
Tim Alexander Consulting —Arcadia, CA
- $43.27 - $45.67 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
Quick Apply
Beauty Advisor (Inside Sales) Sally Beauty 02269
Sally Beauty Holdings —Pasadena, CA
- $16.90 - $18.80 an hour
- US work authorization
- Ability to lift 25 pounds
- Entry level
- Health insurance
- Dental insurance
Courtesy Clerk/Grocery Bagger
Ralphs —South Pasadena, CA
- $17.00 - $17.20 an hour
- Part-time
- Merchandising
- Adults
- Older adults
- Paid holidays
- Health insurance
HVACR Technical Support Specialist – Refrigeration (Walk-In Coolers/Freezers)
Turbo Air —Long Beach, CA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior - CNC Field Service Technician
Precision 360 —Fullerton, CA
- Customer service
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
Sales Engineer / Technical Sales Representative
Terra Universal Inc —Fullerton, CA
- $65,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative
ServiceFirst Restoration Inc. —Los Angeles, CA
- Up to $100,000 a year
- Full-time
- Background check
- Clean driving record
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
ECE-EHS | Site Supervisor
Drew Child Development Corporation —Los Angeles, CA
- $70,304.16 - $76,778.00 a year
- Full-time
- Classroom
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Real Estate Buyers Agent
Nickle Team —Long Beach, CA
- $100,000 - $175,000 a year
- Customer service
- Mid-level
- Real Estate License
Quick Apply
Manager of Perioperative Services
Community Hospital of Huntington Park —Huntington Park, CA
- $131,539.20 - $193,398.40 a year
- Nursing
- Surgery
- RN License
Quick Apply
2d
Customer Service Rep/Inside Sales needed in Santa Fe Springs
Mega Western Sales —Santa Fe Springs, CA
- From $21 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Termite Inspector
DEWEY PEST CONTROL —Pasadena, CA
- $40,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
Termite Inspector (experience required)
DEWEY PEST CONTROL —Commerce, CA
- $37,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
CNC Field Service Engineer
Precision 360 —Fullerton, CA
- From $90,000 a year
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales Business Development Center (BDC) Representative
Toyota of Glendale —Glendale, CA
- $35,152 - $39,520 a year
- Weekends as needed
- Background check
- Dealership
- Customer service
- Wellness program
- Paid holidays
Quick Apply
Termite Inspector (experience required)
DEWEY PEST CONTROL —Long Beach, CA
- $37,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
4d
Operations & Business Development Lead (Bilingual Korean/English)
CapitalSource —Brea, CA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Office
- Relocation assistance
- Health insurance
Quick Apply
2d
Pest Control Consultant
Western Exterminator —Los Angeles, CA
- $15.87 - $28.27 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Staff Pharmacist
Confidential —Los Alamitos, CA
- $65 - $70 an hour
- Full-time
- Computer literacy
- Mid-level
- Math
- Health insurance
- 401(k)
Quick Apply

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DIRECTOR OF HOTEL OPERATIONS - Hilton Hotel Arcadia

Tim Alexander Consulting
Arcadia, CA

Quick Apply

Job Details

Full-time
$100,000 - $105,000 a year

Qualifications

Hospitality reservation systems
Computer operation
Customer communication
Staff supervision
Operations management
FMLA
Team leadership
Anti-discrimination law
Computer literacy
Operational management
Writing skills
Copy machines
Basic math
HR legal compliance
Conflict de-escalation
Windows
Microsoft Office
High school diploma or GED
Hiring
Driver's License
ADA compliance
Employee health (regulatory compliance standards)
Fax machines
Customer relationship management
Property management systems (PMS)
Managing property management budgets
Dollies
Telephone systems
Multi-line phone systems
10 key typing

Full Job Description

NOTE: This position requires hotel experience in order to be considered.

POSITION PURPOSE

The Director of Operations will support multiple functional areas throughout the hotel by making independent decisions that help each team meet and/or exceed business objectives.

ESSENTIAL RESPONSIBILITIES

Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business, and maintain the building.
Work directly with the hotel's Executive Committee to manage all activities of the property including employees, maintenance, sales, and profit/loss controls, as well as working to ensure the hotel is maximizing profitability.
Set quarterly goals for each department and monitor the progress towards achieving these goals.
Ensure that service and product quality standards are met in all areas of the hotel.
Maintain standards of guest services and a consistent positive guest experience.
Assist in the oversee the Guest Service program - responding to guest needs, adjusting, liaison between brand GSS and property.
Ensure that all staff duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, guest requests are handled both courteously and professionally, guests are helped in a timely manner and the proper greetings are used, guests are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner.
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. Be familiar with all company policies and benefits.
Ensure all payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly forecasts.
Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR.
Encourage and maintain open and clear communication, rapport, and cooperation with all internal departments to foster the best possible service to all guests and staff members.
Resolve difficult or unusual problems arising with guests. Instill in staff members the commitment to exceed guest expectations.
Monitor and provide timely feedback, counseling, and performance evaluations to staff.
Attend hotel operational meetings, rooms departmental meetings, and staff member related events.
Recommend to the General Manager changes or innovations to practice, procedure, and operation with potential favorable effect on service and quality assurance.
Monitor all supplies inventories to ensure staff has the tools to do their jobs and provide the best possible service for our guests.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensures facility compliance with government and other regulatory laws and guidelines such as OSHA and Cal-OSHA.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by the General Manager.

PHYSICAL DEMANDS

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by resort environmental systems.
Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 75 lbs. occasionally.
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Requires manual dexterity to use and operate all necessary equipment.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to travel on occasion, as needed.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess intermediate computer skills.
Must possess basic computational ability.
Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
Self-driven and able to work independently
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.

EDUCATION

High school or equivalent education required.

Bachelors degree and/or equivalent level of education preferred.

EXPERIENCE

Hotel Operations experience required.
3-5 years of Management experience required.
Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred.

LICENSES OR CERTIFICATIONS

Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.

Pay: $100,000.00 - $105,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

inside customer jobs in pasadena, ca

DIRECTOR OF HOTEL OPERATIONS - Hilton Hotel Arcadia

HOTEL CATERING SALES MANAGER - Hilton Hotel Arcadia

Beauty Advisor (Inside Sales) Sally Beauty 02269

Courtesy Clerk/Grocery Bagger

HVACR Technical Support Specialist – Refrigeration (Walk-In Coolers/Freezers)

Senior - CNC Field Service Technician

Sales Engineer / Technical Sales Representative

Outside Sales Representative

ECE-EHS | Site Supervisor

Real Estate Buyers Agent

Manager of Perioperative Services

Customer Service Rep/Inside Sales needed in Santa Fe Springs

Termite Inspector

Termite Inspector (experience required)

CNC Field Service Engineer

Sales Business Development Center (BDC) Representative

Termite Inspector (experience required)

Operations & Business Development Lead (Bilingual Korean/English)

Pest Control Consultant

Staff Pharmacist

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