Top 318 Customer service Jobs in Perryville, Md

Call Center Representative
Prism Vision Group —Havre de Grace, MD
- $18.00 - $33.08 an hour
- Computer literacy
- HIPAA
- English
DIRECTV Customer Service Representative
Speed Wave a DirecTV dealer —Havre de Grace, MD
- $23.77 - $28.63 an hour
- Seasonal
- Communication skills
- Entry level
- Under 1 year
Quick Apply
2d
Guest Service Representative
HOME2 SUITES - BALTIMORE/ABERDEEN —Aberdeen, MD
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
8d
Front Desk Agent
Fairfield by Marriott, Aberdeen —Aberdeen, MD
- $15 - $19 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service
Alias Group —Newark, DE
- $25 - $36 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Negotiation
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate
Royal Farms —Havre de Grace, MD
- $15 - $19 an hour
- Overtime
- Merchandising
- Ability to lift 50 pounds
- 16+ years old
6d
Agent Front Desk- Part Time- Aberdeen
IHG Army Hotels —Aberdeen Proving Ground, MD
- $16.56 an hour
- Part-time
- Computer literacy
- Basic math
- Computer skills
- Health insurance
- Dental insurance
14d
Customer Service Representative
Leggett & Platt —Havre de Grace, MD
- 18 years or older
- Residential
- Trade school
- Health savings account
- Health insurance
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Middletown, DE
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
11d
Customer Service Associate I
Dollar Tree —Havre de Grace, MD
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Dispatcher
Ferraro Foods of Maryland, LLC —Aberdeen, MD
- $21 - $25 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Customer Service Specialist
Orkin —Abingdon, MD
- $18 - $22 an hour
- Online Application
- Computer literacy
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
Guest Services Representative - P/T - Weekends (16 hours)
Christiana Care Health Systems —Newark, DE
- $16.50 - $23.93 an hour
- Part-time
- Hospital
- High school diploma or GED
- Typing
4d
Front Desk Agent
TownePlace Suites Marriot Hotel —Belcamp, MD
- From $16.50 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Organizational skills
Quick Apply
3d
Customer Service Associate
Wawa, Inc. —North East, MD
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Eyewear Customer Service/Sales Advisor Part Time
MyEyeDr. —Aberdeen, MD
- $17.15 - $22.20 an hour
- Part-time
- Patient care
- Entry level
- Retail sales
- Vision insurance
5d
Customer Service Associate I
Family Dollar —Havre de Grace, MD
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Account Services Rep - Belcamp, MD
CHESAPEAKE SPICE CO LLC —Belcamp, MD
- $55,000 - $60,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
12d
Pharmacy Customer Service Associate
Walgreens —North East, MD
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Advocate
GOLO, LLC —Newark, DE
- $21 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
12d

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customer service jobs near perryville, md

Call Center Representative

Prism Vision Group -
Havre de Grace, MD

Apply Now

Job Details

$18.00 - $33.08 an hour

Qualifications

HIPAA
English
High school diploma or GED
Health information regulatory compliance
Working with individuals from diverse cultural backgrounds
Productivity software
Clinical confidentiality policies

Full Job Description

Overview:

This role is located at Seidenberg and Protzko Eye Associates, Havre De Grace, MD, which is part of Prism Vision Group

Compensation Range: $18-$33.08/hr (Dependent on Experience)

The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

Responsibilities:

ROLE AND RESPONSIBILITIES

Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.
Provide accurate information regarding products, services, policies, and procedures.
Handle and resolve customer complaints or escalate issues to the appropriate department.
Maintain a positive and empathetic approach when dealing with customers.
Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Verification of insurance information, verification of benefits and insurance referral information.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Identify customer needs and provide appropriate solutions.
Work collaboratively with other departments to address customer concerns effectively.
Meet or exceed key performance metrics, including call handling time, customer satisfaction, and resolution rates.
Comply with company policies and standards.

Qualifications:

POSITION QUALIFICATIONS

Education: High School Graduate or General Education Degree (GED)

Experience: Prior call center or customer service or related experience

KNOWLEDGE/SKILLS/ABILITIES

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Ability to handle multiple tasks while maintaining a high level of accuracy.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

customer service jobs in perryville, md

Call Center Representative

DIRECTV Customer Service Representative

Guest Service Representative

Front Desk Agent

Customer Service

Customer Service Associate

Agent Front Desk- Part Time- Aberdeen

Customer Service Representative

Insurance Service Associate - Remote

Customer Service Associate I

Dispatcher

Customer Service Specialist

Guest Services Representative - P/T - Weekends (16 hours)

Front Desk Agent

Customer Service Associate

Eyewear Customer Service/Sales Advisor Part Time

Customer Service Associate I

Account Services Rep - Belcamp, MD

Pharmacy Customer Service Associate

Customer Advocate

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