We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Fame House, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.
How we LEAD:
Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.
At Digital Creative & Experience, we create digital experiences that connect artists with fans in meaningful and memorable ways. Through a combination of creative storytelling, design, content, commerce, and technology, we bring artist brands to life across e-commerce experiences, digital campaigns, social content, and fan engagement platforms.
The Design & Direction team is responsible for translating creative vision into compelling digital experiences that balance artistic expression, user experience, and commercial performance. Working collaboratively with Creative Directors, Project Managers, Content Production, Development, and Client teams, we create work that inspires audiences while delivering measurable business results.
How You'll CREATE
The Junior Digital Designer supports the creation and execution of digital design solutions across artist stores, ecommerce experiences, campaigns, content initiatives, and marketing touchpoints. Working under the guidance of Creative Directors and senior design team members, this role contributes to the development of visually engaging and brand-aligned creative assets that support both artist storytelling and fan engagement.
This role provides an opportunity to develop creative, technical, and strategic design skills while gaining exposure to a wide range of digital experiences and campaigns. The Junior Digital Designer will play an active role in bringing creative concepts to life, contributing ideas, executing design work, and continuously developing their understanding of design, user experience, and digital commerce.
- Support the design and production of digital assets across ecommerce, campaign, content, and marketing initiatives
- Execute creative direction provided by Creative Directors and senior design team members
- Create visual assets for artist stores, promotional campaigns, product launches, social content, email marketing, and digital experiences
- Assist in the development of layouts, graphics, visual systems, and campaign assets
- Apply established brand guidelines, design systems, and creative frameworks consistently across projects
- Prepare files and assets for production and development handoff
- Support website design updates, landing pages, promotional experiences, and merchandising initiatives
- Participate in creative reviews, brainstorming sessions, and project kickoffs
- Collaborate with Project Management, Development, Content Production, and Client teams throughout project execution
- Contribute ideas and creative solutions during concept development phases
- Ensure accuracy, consistency, and quality across all design deliverables
- Stay informed on emerging design trends, digital experiences, music culture, fashion, and fan behavior
- Continuously develop design skills, technical capabilities, and creative thinking
Bring Your VIBE
- 0-2 years experience in digital design, graphic design, ecommerce, creative agency, or related environments
- Strong portfolio demonstrating visual design capabilities and creative thinking
- Proficiency in Adobe Creative Suite, Figma, and other relevant design tools
- Understanding of typography, layout, color, composition, and visual hierarchy
- Strong attention to detail and commitment to quality
- Curiosity and eagerness to learn from feedback and collaboration
- Ability to manage multiple assignments and deadlines
- Strong communication and presentation skills
- Passion for music, culture, fashion, digital experiences, and creative storytelling
- Understanding of ecommerce and digital marketing principles is a plus
Success Looks Like
- Design work consistently meets creative and quality standards
- Assets are delivered accurately and on time
- Creative feedback is applied effectively and constructively
- Contributions help strengthen artist experiences and campaign performance
- Design skills and creative confidence continue to grow over time
- Strong collaborative relationships are built across teams
- Creative ideas contribute positively to project outcomes
Perks Playlist:
Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Creative, Design & Production
Salary Range:
51,540-70,000
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
