Top 7 Helpdesk technician Jobs in Piqua, Oh

IT Specialist
SEMCORP Manufacturing USA, LLC —Sidney, OH
- $60,000 - $70,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
HelpDesk Technician
Lanicom —Troy, OH
- Extended hours
- Computer Science
- Bachelor of Science
- Office
Help Desk Technician
Crown Equipment Corporation —New Bremen, OH
- Microsoft Outlook
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
Help Desk Team Lead - 305512
Delaware Nation Industries —Wright-Patterson AFB, OH
- Full-time
- Windows
- Supervising experience
- Continuous improvement
- Commuter assistance
- Disability insurance
Quick Apply
Service Manager
Apple Farm Service, Inc —Botkins, OH
- Full-time
- Heavy equipment operation
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply

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IT Specialist
SEMCORP Manufacturing USA, LLC —Sidney, OH
Coordinate with vendors or contractors during IT infrastructure installation or upgrades. Assist users with software installation, system configuration, and…
$60,000 - $70,000 a year
Quick Apply
HelpDesk Technician
Lanicom —Troy, OH
BS or BA in Computer Science, Networking, Engineering, or related field, or demonstrate equivalent training or technical experience.

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
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helpdesk technician jobs near piqua, oh

IT Specialist

SEMCORP Manufacturing USA, LLC
Sidney, OH

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Mandarin
Computer Science
English
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IT
Productivity software
Desktop administration
Associate's degree
IT department experience
Information Technology

Full Job Description

IT Technician

工作地点 Location： Sidney, Ohio

部门 Department： IT Department

汇报对象 Reports to： IT Manager

⸻

职位概述 | Position Summary

中文：

公司正在招聘一名 IT Helpdesk 师，负责支持公司位于俄亥俄州 Sidney 的生产基地日常IT运营。该岗位主要提供一线和二线技术支持（Tier 1 / Tier 2），解决员工在使用电脑、网络、系统及办公设备时遇到的问题，并协助维护公司IT基础设施及弱电系统的稳定运行。

English:

We are seeking an IT technician to support daily IT operations at our manufacturing facility in Sidney, Ohio. This role will provide Tier 1 and Tier 2 technical support for end users and assist in maintaining stable IT infrastructure and low-voltage systems.

⸻

主要职责 | Key Responsibilities

终端用户支持 | End User Support

中文：

为公司员工提供现场及远程技术支持
排查并解决 Windows系统、Office 365、打印机及网络连接问题
协助处理账号创建、权限管理及密码重置
支持会议室设备、视频会议系统及办公IT设备
协助解决软件安装、系统配置及用户操作问题

English:

Provide on-site and remote technical support for employees
Troubleshoot issues related to Windows operating systems, Office 365, printers, and network connectivity
Assist with user account creation, permission management, and password resets
Support conference room equipment, meeting systems, and office IT devices
Assist users with software installation, system configuration, and technical issues

⸻

IT基础设施支持 | IT Infrastructure Support

中文：

协助维护 Active Directory 用户账户、组及权限管理
支持 Windows电脑安装、配置、部署及系统更新
维护并排查打印机、扫描仪及办公设备
协助处理网络连接问题（LAN / WiFi / VPN）
协助维护公司服务器、共享文件及基础IT服务

English:

Assist in maintaining Active Directory user accounts, groups, and permissions
Support Windows workstation installation, configuration, deployment, and updates
Maintain and troubleshoot printers, scanners, and office devices
Assist with network connectivity troubleshooting (LAN / Wi-Fi / VPN)
Support maintenance of servers, shared resources, and core IT services

⸻

网络设备支持 | Network and Security Equipment Support

中文：

协助配置和维护网络交换机、路由器及防火墙设备
协助进行 VLAN配置、端口管理及基础网络故障排查
监控网络设备运行状态并协助处理网络告警
协助执行网络安全策略及访问控制策略
配合IT团队进行网络设备升级、配置备份及维护

English:

Assist with configuration and maintenance of network switches, routers, and firewall devices
Support VLAN configuration, port management, and basic network troubleshooting
Monitor network device status and assist with resolving network alerts
Assist in implementing network security policies and access control rules
Support IT team with network device upgrades, configuration backups, and maintenance

⸻

安防系统支持 | Security System Support

中文：

协助安装、配置及维护门禁系统（Access Control System）
管理门禁权限、员工卡片及访问记录
协助维护视频监控系统（CCTV），包括摄像头、录像设备及监控平台
排查和处理门禁及监控系统故障
与安保及行政团队协作，确保安全系统正常运行

English:

Assist with installation, configuration, and maintenance of Access Control systems
Manage door access permissions, employee access cards, and access logs
Support maintenance of CCTV systems, including cameras, NVR/DVR devices, and monitoring platforms
Troubleshoot issues related to access control and video surveillance systems
Work with security and administrative teams to ensure proper operation of security systems

⸻

弱电与网络布线支持 | Low-voltage and Network Cabling Support

中文：

协助实施网络布线及弱电系统部署（如网线、配线架、信息面板等）
排查和修复网络线路连接问题
协助安装和维护网络机柜、交换机及相关设备
维护网络布线标识及文档记录
配合供应商或施工团队进行 IT基础设施施工及升级

English:

Assist with network cabling and low-voltage system deployment, including Ethernet cabling, patch panels, and wall outlets
Troubleshoot and repair network connectivity issues related to cabling
Support installation and maintenance of network racks, switches, and related equipment
Maintain documentation and labeling for network cabling infrastructure
Coordinate with vendors or contractors during IT infrastructure installation or upgrades

⸻

IT设备与资产管理 | IT Asset and Device Management

中文：

安装、配置并维护笔记本电脑、台式机及移动设备
管理IT设备资产并维护设备库存记录
支持新员工入职设备准备及离职设备回收
维护设备配置标准并确保设备正常运行

English:

Install, configure, and maintain laptops, desktops, and mobile devices
Maintain IT asset inventory and device records
Prepare IT equipment for new employee onboarding and offboarding
Ensure devices follow company configuration standards and operate properly

⸻

文档与流程管理 | Documentation and Process Management

中文：

编写和维护 IT操作文档、系统配置及故障处理记录
维护Helpdesk工单系统并跟踪问题处理进度
协助优化IT支持流程，提高IT服务效率

English:

Create and maintain IT documentation, system configuration records, and troubleshooting guides
Manage helpdesk tickets and track issue resolution progress
Assist in improving IT support processes and service efficiency

⸻

任职要求 | Qualifications

中文：

信息技术、计算机或相关专业大专或本科以上学历，或具备同等工作经验
2年以上 IT Helpdesk 或 IT Support 工作经验
熟悉以下技术：
Windows 10 / 11
Microsoft Office 365
Active Directory
基础网络技术（TCP/IP、DNS、DHCP）
具备电脑硬件、打印机及网络故障排查能力
具备良好的沟通能力及客户服务意识

English:

Associate or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
2+ years of experience in IT Helpdesk or IT Support roles
Strong knowledge of:
Windows 10 / 11
Microsoft Office 365
Active Directory
Basic networking (TCP/IP, DNS, DHCP)
Experience troubleshooting hardware, printers, and network connectivity issues
Strong communication skills and customer-oriented mindset

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Language:

Mandarin (Preferred)

Work Location: In person

Quick Apply

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helpdesk technician jobs in piqua, oh

IT Specialist

HelpDesk Technician

Help Desk Technician

Help Desk Team Lead - 305512

Service Manager

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