Top 85 Patient service representative Jobs in Puerto Rico

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR
UnitedHealth Group —San Juan, PR
- Overtime
- Microsoft Word
- Computer literacy
- Medical office experience
6d
COB Outreach Coordinator
UnitedHealth Group —San Juan, PR
- Overtime
- Microsoft Outlook
- Pass drug screening
- English
7d
Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR
Optum —San Juan, PR
- Overtime
- Microsoft Word
- Computer literacy
- Medical office experience
7d
Recepcionista de Laboratorio
PR CONCRA —San Juan, PR
- $13 - $15 an hour
- Contract
- Basic math
- Administrative experience
- US work authorization
Quick Apply
14d
Call Center Representative AARP - San Juan, PR
Optum —San Juan, PR
- 8 hour shift
- Computer literacy
- Pass drug screening
- Research
Bilingual Medical Virtual Assistant
Winning Assistants —Puerto Rico
- $10,400 - $12,480 a year
- Part-time
- Remote
- Background check
- Writing skills
- HIPAA
- Paid time off
Quick Apply
Front Desk Clerk
Clinical Medical Services —San Juan, PR
- Full-time
- Home Health
Quick Apply
3d
Front Desk Receptionist
Numed Medical Aesthetics —Carolina, PR
- $13 an hour
- Full-time
Quick Apply
3d
COB Outreach Coordinator
Optum —San Juan, PR
- Overtime
- Microsoft Outlook
- Pass drug screening
- English
7d
Representante de Servicio al Cliente I - CC - copy - copy
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Rotating shift
- Spanish
- English
- Mid-level
7d
Patient Coordinator
Meridiana Surgical —Manatí, PR
- From $12 an hour
- Part-time
- Hybrid work
- Surgery
- Medical office experience
- English
- Flexible schedule
Quick Apply
13d
Oficinista / Oficina medica
Renovamed —Bayamón, PR
- $11 - $14 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
Quick Apply
13d
Call Center Representative - Provider Inquiry
Optum —San Juan, PR
- Overtime
- Pass drug screening
- Continuous improvement
- 1 year
4d
Case Review Representative
OncoHealth —Guaynabo, PR
- $13 - $15 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Medical Administrative Assistant
The Pain Clinic —San Juan, PR
- $12 - $15 an hour
- Full-time
- Bilingual
- Administrative experience
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Medical Clerk
NeoMed Center Inc —Gurabo, PR
- $12.57 - $13.88 an hour
- Full-time
- Dental insurance
- 401(k)
Quick Apply
Oficinista de Afiliaciones - Temporero
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Spanish
- English
- Office
13d
Remote Bilingual Customer Service Representative
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $13.67 an hour
- Email
- Remote
- Background check
- Spanish
- English
- Paid training
- Paid holidays
11d
Ward Clerk
Multy Medical Facilities —Ponce, PR
- From $10.50 an hour
- Full-time
- In-person
- Paid time off
Quick Apply
Case Review Specialist - PR
OncoHealth —Guaynabo, PR
- Weekends as needed
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply

I want to receive the latest job alert for patient service representative in puerto rico

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient service representative jobs near puerto rico

Customer Service Representative jobs in San Juan, PR

Virtual Assistant jobs in Puerto Rico

Call Center Representative jobs in San Juan, PR

Outreach Coordinator jobs in San Juan, PR

Front Desk Agent jobs in San Juan, PR

Bilingual Customer Service Associate jobs in Guaynabo, PR

Administrative Assistant jobs in San Juan, PR

Customer Service Representative jobs in Salt Lake City, UT

Work From Home Customer Service No Experience jobs in Wilmington, DE

Customer Advocate jobs in Remote

Customer Service Representative jobs in Torrance, CA

Remote Customer Service jobs in Glendale, AZ

Customer Service Representative jobs in San Diego, CA

Business Development Representative jobs in Dallas, TX

Customer Service Representative jobs in Cary, NC

Virtual Assistant jobs in Houston, TX

Virtual Assistant jobs in Chino, CA

Virtual Assistant jobs in Wilmington, NC

Virtual Scribe jobs in North Carolina

Virtual Assistant jobs in Lexington, NC

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR

UnitedHealth Group -
San Juan, PR

Apply Now

Job Details

6 days ago

Qualifications

Foreign language proficiency
Customer communication
Computer literacy
Technical Proficiency

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Customer Service Representative is responsible for providing telephonic support to patients, customers, and providers. This role involves handling inbound and outbound calls, scheduling appointments, verifying insurance, and updating patient records. The representative will apply moderate knowledge and skills to resolve routine issues independently and collaborate with supervisors for more complex matters. This position requires solid communication, organizational, and technical skills to ensure high-quality service delivery.

Primary Responsibilities:

Handle inbound and outbound calls to identify patient needs and provide appropriate support
Schedule, reschedule, confirm, and cancel patient appointments
Accurately enter and update patient information in the scheduling system
Verify insurance eligibility and identify payer sources
Review and update patient demographics and consent forms
Create new patient accounts when necessary
Transfer calls or relay messages to physicians and nurses
Import registration documents into electronic health records
Maintain patient confidentiality in accordance with company policies and HIPAA regulations
Resolve caller inquiries using internal resources and escalate when needed
Document all interactions and resolutions accurately
Manage a customer call while maintaining performance and Quality standards.
Other duties may apply

***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

1+ years of customer service experience in a fast-paced environment
Experience with Microsoft Word/Excel or Google Docs/Sheets
Verbal and written professional proficiency in both English and Spanish
Proven ability to learn and navigate complex computer systems
Proven ability to troubleshoot and follow up on customer issues
Ability to commit to a 40-hour workweek during standard business operating hours, Monday through Sunday, between 7:00 AM and 11:00 PM. Please note that this is a 24/7 operational environment which operates on weekends and holidays, and based on business needs, overtime may be warranted. Daylight Saving time change applies.

Preferred Qualifications:

Experience in medical/dental office or scheduling environment
Familiarity with healthcare terminology and benefit structures
Understanding of HIPAA and other regulatory requirements

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

patient service representative jobs in puerto rico

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR

COB Outreach Coordinator

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR

Recepcionista de Laboratorio

Call Center Representative AARP - San Juan, PR

Bilingual Medical Virtual Assistant

Front Desk Clerk

Front Desk Receptionist

COB Outreach Coordinator

Representante de Servicio al Cliente I - CC - copy - copy

Patient Coordinator

Oficinista / Oficina medica

Call Center Representative - Provider Inquiry

Case Review Representative

Medical Administrative Assistant

Front Desk Medical Clerk

Oficinista de Afiliaciones - Temporero

Remote Bilingual Customer Service Representative

Ward Clerk

Case Review Specialist - PR

I want to receive the latest job alert for patient service representative in puerto rico

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected