Top 3 It support intern Jobs in Richardson, Tx

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IT Intern

Tenaska, Inc.
Irving, TX

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Job Details

Part-time

Qualifications

Desktop computer repair
Computer operation
Information Science
Email customer support
Smartphone (troubleshooting support)
Management Information Systems
IT user and group management
Phone communication
Copy machines
Laptop (troubleshooting support)
iOS
In-person customer service
Hardware maintenance
Information Systems
Research
Windows
Printer (troubleshooting support)
Software installation
On-site repair services (office equipment)
Computer hardware
Desktop (troubleshooting support)
Remote access software
IP networking
Productivity software
Technical support via email
Desktop administration
Hardware diagnostics
Communication skills
Peripheral hardware support
Entry level

Full Job Description

Tenaska is one of the largest privately held companies in the United States, an organization that’s adept in natural gas and power marketing, power management, development and acquisition of generation assets, operation of power plants and more.

Onsite: Irving, TX

Job Summary:

The Information Technology Intern provides support to end users on a variety of IT issues, by identifying, researching, and resolving IT technical problems. The incumbent responds to IT client telephone calls and email requests for service. The Information Technology Intern documents, tracks and monitors the problems to ensure a timely resolution.

Essential Job Functions:

Configure, maintain, and support PCs and laptops
Provide IT support in-person and over the phone
Install, upgrade, and troubleshoot a variety of software and hardware
Create, manage, and maintain network/email accounts
Troubleshoot remote access issues
Install and support local and network printers
Setup and troubleshoot mobile devices: iOS & Android
Support and troubleshoot copiers, scanners, and printers
Accurately manage, document and close helpdesk tickets as assigned
Dependable, reliable and predictable attendance is a requirement
Complete special projects and other duties as assigned.

Education/Experience/Skills:

Currently enrolled undergraduate student pursuing a degree in MIS/IS or related area of study
Basic knowledge of Microsoft Windows 11
Basic knowledge of Microsoft Office Suite
Basic knowledge of PC hardware
Basic understanding of networking technologies and protocols such as basic IP addressing, DNS and DHCP
Basic knowledge of printers, copiers, scanners
Ability to lift up to 50 lbs. and move computer and A/V equipment
Basic ability to troubleshoot a variety of hardware and software issues
Past customer service and efficient time management skills a plus
Excellent written/verbal communication skills
Experience with Active Directory a plus
Experience with Windows Server a plus

Physical Requirements and Working Conditions:

The job will require sitting in an indoor office environment, the need to visually read various written materials including, but not limited to paper documents and computer monitors. The job may also require standing, bending, walking, lifting up to 50 lbs., carrying, pushing, pulling, climbing, kneeling, crouching, driving, and airline travel.

The incumbent will have the ability to use standard office equipment such as PC, printer, telephone, calculator, copy and fax machines. Travel may be required to meetings in other office buildings including local and domestic.

TENASKA IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it support intern jobs in richardson, tx

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