Top 79 Information technology Jobs in Ridgeland, Ms

IS PC Technician 2
Franciscan Missionaries of Our Lady Health System —Jackson, MS
- Day shift
- Research
- Mid-level
- 3 years
4d
IT Support Tech
Brown Group Companies —Ridgeland, MS
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Mileage reimbursement
4d
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
IT Systems Specialist
MDB Health Services —Flowood, MS
- Full-time
- Google Workspace
- Computer science
- Computer Science
Quick Apply
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
Technical Support Specialist - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Computer Science
- Mid-level
- Windows
- Wellness program
- 403(b) matching
Quick Apply
IT Support Analyst I 5210
Keesler Federal Credit Union —Jackson, MS
- Weekends as needed
- Hybrid work
- Computer literacy
- Research
- Office
- Disability insurance
- Health insurance
1d
IT Technician 1
The Specialty Alliance —Flowood, MS
- $23 - $26 an hour
- Full-time
- Ability to lift 50 pounds
- Travel
- Experience equivalent to degree accepted
Quick Apply
4d
Client Support Desk Analyst
defi AUTO LLC —Jackson, MS
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
11d
Associate Information Technology Systems Generalist
Baptist Memorial Health Care —Jackson, MS
- Research
- Mid-level
- Driver's License
8d
Internal IT Support
Netlink Voice —Flowood, MS
- $42,000 - $44,000 a year
- Full-time
- US work authorization
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Technology Field Services Technician
Regions —Ridgeland, MS
- $52,200 - $65,565 a year
- Overtime
- 6 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
4d
IT Field Services Rep II
FedEx Freight —Richland, MS
- Full-time
- Remote
- Mid-level
- Organizational skills
- Ability to lift 75 pounds
2d
IT Support Engineer II
The Solutions Team Inc —Flowood, MS
- Full-time
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Engineer III
The Solutions Team Inc —Flowood, MS
- Full-time
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
5d
Data Center Operations Manager, Data Center Ops (DCO)
Amazon Data Services, Inc. —Canton, MS
- $70,700 - $123,600 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
5d
Network Operations Center Technician
TEC —Jackson, MS
- Full-time
- Research
- Mid-level
- Bachelor's degree
Quick Apply
Help Desk & Support Applications - Manager _ Division of Information Systems
The University of Mississippi Medical Center —Jackson, MS
- Full-time
- Computer literacy
- Mid-level
- University

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information technology jobs near ridgeland, ms

IS PC Technician 2

Franciscan Missionaries of Our Lady Health System -
Jackson, MS

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Job Details

4 days ago

Qualifications

Research
High school diploma or GED

Full Job Description

The PC Support Analyst 2 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction.

Job Duties

Utilizes IS project management methodology and best practices to improve individual and organizational effectiveness, and outcomes.
Responsible for training/mentoring junior staff.
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems.
Provides high-quality, consistent end user support services for all employees within FMOLHS in person, via telephone, or through remote software. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary.
Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Able to manage small to moderate installations of new hardware, software, or upgrades through completion.
Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring.
Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels.
Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods.
Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management.
Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead or direct the work of others. A wide degree of creativity and latitude is required.

Experience:

3 years in database applications or PC hardware & software.
Health System Intern will be considered as experience.

Education:

High School Graduate.

Special Skills:

Experience supporting MS operating systems, web-based applications, and remote users.
Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals.

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Refine Your Search

information technology jobs in ridgeland, ms

IS PC Technician 2

IT Support Tech

IT Support Engineer I

IT Systems Specialist

IT Support Specialist

IT Communications Support Technician

Technical Support Specialist - Jackson, MS

IT Support Analyst I 5210

IT Technician 1

Client Support Desk Analyst

Associate Information Technology Systems Generalist

Internal IT Support

Technology Field Services Technician

IT Field Services Rep II

IT Support Engineer II

Help Desk Analyst

IT Support Engineer III

Data Center Operations Manager, Data Center Ops (DCO)

Network Operations Center Technician

Help Desk & Support Applications - Manager _ Division of Information Systems

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