Top 11 help desk support Jobs in rockford il

IT Support Technician
Blackhawk Transport —Beloit, WI
- From $24 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Help Desk Specialist
Foresight Bank —Winnebago, IL
- $52,839 - $79,259 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
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Support Analyst
Comply365 —Beloit, WI
- Hybrid work
- Windows
- SharePoint
- 1 year
- Paid parental leave
- Health savings account
Quick Apply
Enterprise Resource Planner
Sandvik —South Beloit, IL
- Full-time
- Computer Science
- Mid-level
- Office
HCM/HRIS Administrator
CNSCares —United States
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply

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Senior Help Desk Specialist
Foresight Bank —Winnebago, IL
Must have a valid driver’s license. Bachelor’s degree in IT/IS or related field and commensurate work experience in a regulated financial‑services environment…
$52,839 - $79,259 a year
Quick Apply
IT Specialist I
Walworth County —Elkhorn, WI
Formal electronic application; rating of education and experience; verification of driver license; oral department interview; reference check; background check;…
$28.36 - $37.28 an hour
11d

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply

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help desk support jobs near rockford il

IT Support Technician

Blackhawk Transport
Beloit, WI

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Job Details

Full-time
From $24 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Confidential information handling
Microsoft Outlook
ERP systems
Attention to detail
Organizational skills
Teaching
Cross-functional communication

Full Job Description

Overview
In the Support Technician role, you will be directly involved in participating in every aspect of the IT department by observation and performing functions under the guidance and support of the IT Solutions Manager. Most of the time will focus on Helpdesk support, 3cx Support, learning TMW, TMT, and other systems, corporate communications, vendor relationships, & drive the Blackhawk Transport culture of the Right. Now – Right. Decision. Off-site visits maybe required.

This position requires clear communication, coordination, and execution with vendors, co-workers, home office, and field associates. Teaching and assisting other Blackhawk Transport, INC associates to be proactive in their IT needs and Cyber Security for the company.

Essential Duties & Responsibilities:

Continue to develop knowledge to best support all Blackhawk Transport employees & their specific roles.
Assisting with troubleshooting industry software (i.e. TMT, TMW, Citrix, EBE, etc.).
Setting up new users in all applicable systems and prepare PCs/equipment.
Assist in developing SOP’s for your IT department to assist the field.
Promote positive customer service within Blackhawk Transport.
Maintain high levels of confidentiality in all aspects of the position.
Maintain great communication with direct supervisor.
Leading the IT Helpdesk ticket initiatives & asking for support when needed
Assisting with company special projects when needed
Continue to assist with Monthly user audits & Yearly equipment audits

Qualifications:

Continue to develop on best practices & proper execution in ERP systems such as TMW, Various Dispatch Systems, and Maintenance Reporting System.
Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
Good problem resolution skills.
Possess strong data entry skills.
Strong attention to detail.
Excellent communication skills (verbal and non-verbal)
Ability to multi-task while maintaining composure is very important.
Needs to be able to uphold high levels of confidentiality when working with other employees, customer(s), or vendor(s).
Excellent organization skills.
Ability to learn basic functions for repairing of IT equipment.
Independent & self-starter while bringing new efficiency ideas to Manager

Pay: From $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

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help desk support jobs in rockford il

IT Support Technician

Senior Help Desk Specialist

Support Analyst

Enterprise Resource Planner

HCM/HRIS Administrator

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