Top 18 Service desk Jobs in Rolla, Mo

Help Desk Technician - Rolla
Brewer Science, Inc. —Rolla, MO
- Online Application
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
12d
Front Desk Receptionist
South Side Animal Clinic —Rolla, MO
- From $15 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Tuition reimbursement
- Employee discount
Quick Apply
12d
Front Desk Receptionist
Comfort Suites Rolla —Rolla, MO
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Employee discount
- Flexible schedule
Quick Apply
11d
Client Access Representative
Burrell Behavioral Health —Rolla, MO
- Part-time
- Background check
- Clean driving record
- Writing skills
- Mileage reimbursement
- Health insurance
Quick Apply
MANAGER IT
Missouri S&T —Rolla, MO
- $59,738 - $84,968 a year
- Weekends as needed
- Azure
- Doctoral degree
- Master's degree
- Paid parental leave
- Disability insurance
13d
Patient Services Representative-Medical Group
Phelps Health —Waynesville, MO
- Full-time
- BLS Certification
- High school diploma or GED
- Clinic
Hampton Inn Front Desk Representative
Fort Woods Hotels —Saint Robert, MO
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
6d
Guest Service Agent
Mainstay Suites Saint Robert/Fort Leonard Wood —Saint Robert, MO
- $15.00 - $15.25 an hour
- Part-time
- In-person
- Entry level
- Resort
Quick Apply
14d
Coordinator Group Reservations
IHG Army Hotels —Fort Leonard Wood, MO
- $17.75 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Office
- Health insurance
- Dental insurance
Helpdesk Manager
Digital Consultants, LLC —Waynesville, MO
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Helpdesk Manager
Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
- Weekends as needed
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply

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Hemmersbach Nordamerika —Jefferson City, MO
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8d
Help Desk Technician - Rolla
Brewer Science, Inc. —Rolla, MO
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
12d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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1d
Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
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service desk jobs near rolla, mo

Help Desk Technician - Rolla

Brewer Science, Inc. -
Rolla, MO

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Job Details

12 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Desktop computer repair
Recycling
Email customer support
Technical support via phone
Inventory management
Technical documentation
Software deployment
In-person customer service
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
User training (technical support)
E-waste
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Hardware configuration
Computer networking
Technical customer support for office equipment
Technical support via email
Desktop administration
Escalation handling
2 years
Peripheral hardware support
Ticketing system technical support
IT infrastructure planning

Full Job Description

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Rolla, MO.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.

Responsibilities:

Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Assist users with basic training and guidance on software applications, system features, and best practices.
Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:

2+ years of related experience or
An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
Paid leave, including community service leave, wellness breaks, and other special leave
Employee stock ownership, 401k, and bonus plans
Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

Apply Now

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service desk jobs in rolla, mo

Help Desk Technician - Rolla

Front Desk Receptionist

Front Desk Receptionist

Client Access Representative

MANAGER IT

Patient Services Representative-Medical Group

Hampton Inn Front Desk Representative

Guest Service Agent

Coordinator Group Reservations

Helpdesk Manager

Helpdesk Manager

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