Top 31 Hospitality concierge Jobs in Santa Rosa, Ca

Full-Time Front Desk Host Hotel ($22.39/hr)
The Stavrand Russian River Valley —Guerneville, CA
- From $22.39 an hour
- Weekends as needed
- Background check
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hospitality Concierge
Sonoma Jet Center —Santa Rosa, CA
- $20 - $23 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- 401(k)
- Tuition reimbursement
Quick Apply
Rooms Controller
Montage International —Healdsburg, CA
- $31.26 an hour
- Online Application
- Inventory management
- Computer literacy
- Writing skills
3d
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
Quick Apply
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
Quick Apply
14d
Reservation Agent
Hotel Healdsburg —Healdsburg, CA
- $20 - $21 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Lodging Associate
Wilson Artisan Wineries - Artisan Lodges —Healdsburg, CA
- $24 - $27 an hour
- Extended hours
- Hospitality
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
23h
Concierge
PEREGRINE YOUNTVILLE MANAGEMENT LLC —Yountville, CA
- $24.00 - $26.54 an hour
- Mid-level
- Hotel
- US work authorization
Quick Apply
Concierge - The French Laundry
The French Laundry —Yountville, CA
- $24 - $28 an hour
- Weekends as needed
- Mid-level
- 2 years
- AD&D insurance
- Disability insurance
Quick Apply
12d
Assistant Rooms Manager
Montage International —Healdsburg, CA
- $70,000 - $75,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Guest Service Agent / Concierge
Senza —Napa, CA
- $20 - $21 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Concierge | Carneros Resort and Spa | Full Time
Carneros Resort and Spa —Napa, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Part time Front Desk Agent/Hotel Concierge
boon hotel + spa —Guerneville, CA
- $22 - $27 an hour
- Part-time
- English
- Hotel
- Computer skills
Quick Apply
Spa Experience Coordinator
FAIRMONT —Sonoma, CA
- $27 an hour
- Full-time
- Spanish
- High school
- Computer literacy
- Health insurance
- 401(k) matching
Quick Apply
1d
Director of Rooms - EC
Montage International —Healdsburg, CA
- $150,000 - $170,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Writing skills
Front of House Lead - Ambassador
Sttupa Estate Napa Valley —Napa, CA
- $30 - $34 an hour
- Weekends as needed
- Hospitality
- Customer service
- Mid-level
- Opportunities for advancement
Quick Apply
Director of Guest Services
Solage —Calistoga, CA
- $110,000 - $120,000 a year
- Weekends as needed
- Residential
- 3 years
- Senior level
Quick Apply
6d
Front Door & Guest Services Specialist - The Selvedge
SingleThread Farms - Restaurant - Inn —Healdsburg, CA
- $22 - $26 an hour
- Extended hours
- Google Workspace
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Assistant Front Office Manager
AccorHotel —Sonoma, CA
- $73,500 a year
- Full-time
- Mid-level
- Hotel
- US work authorization
Quick Apply
Guest Service Agent
Auberge du Soleil —Rutherford, CA
- $23 - $25 an hour
- Weekends as needed
- Residential
- Ability to sit for extended periods
- 1 year
Quick Apply

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hospitality concierge jobs near santa rosa, ca

Full-Time Front Desk Host Hotel ($22.39/hr)

The Stavrand Russian River Valley
Guerneville, CA

Quick Apply

Job Details

Full-time
From $22.39 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Paid sick time

Qualifications

Computer operation
Teamwork
Customer relationship building
Phone communication
Client rapport building
High school diploma or GED
Attention to detail
Problem-solving
Organizational skills
Computer skills
Client interaction via phone calls

Full Job Description

Summary:
Do you have experience providing delightful customer service in a winery, receptionist, restaurant, or retail position? Are you looking to grow professionally? Exercise your excellent customer service skills as our Front Desk Host- no prior hotel experience or college degree required!

As a Front Desk Host, you will handle typical front desk administrative tasks, including guest check-ins, check-outs, billing, and phone operations, all while ensuring the guest experience never feels transactional. Additionally, you'll assist with serving our daily breakfast in our onsite restaurant. No prior serving experience? That's okay, we will train the right candidate.

Most importantly, you will exude warmth and welcome, delighting in assisting guests with a wide array of concierge inquiries, requests, and, yes, even complaints (though we hope to prevent those!). The Host will treat each visitor as a guest in their own home, letting their authentic charm and personality shine through while maintaining professionalism and focusing on guests’ expressed and unexpressed needs.

Our intimate team thrives on collaboration, helping out wherever needed to ensure our guests are well cared for.

Skills and qualifications

Must Haves:

A natural and exemplary service mindset – a desire to wow guests and create positive, memorable experiences.
Comfort with decision-making, including empowerment to ensure optimal guest experiences without frequent managerial input.
A personal passion for delighting guests with care, creativity, and problem-solving.
Computer proficiency and literacy.
Ability to quickly learn web-based software and analytical concepts.
Multi-tasking capabilities and the ability to prioritize a variety of tasks.
Strong communication skills, both oral and written (including telephone).
Ability to establish priorities, work independently, and achieve objectives with minimal supervision; proactive.
Strong organizational skills, with exceptional attention to detail and consistent follow-through.
Interpersonal awareness, relationship management, and intuition skills
Flexible availability for various shifts, including weekends and holidays, and willingness to assist with additional shifts as needed.
Legally authorized to work in the United States.
Ability to complete physical duties of the job, including sitting or standing for extended periods, pushing/pulling at least 100 lbs., and lifting at least 50 lbs.
A flexible, positive attitude and the willingness to handle a variety of tasks that may change daily.
A commitment to inclusivity and respect toward both guests and colleagues.

Preferred Skills:

Previous customer service, hospitality, retail, serving, bartending, or wine experience.
Prior experience with property management systems, point-of-sale systems, and credit card transactions.
Ability to speak more than one language.
Familiarity with the local area and attractions.

Schedule & Hours Per Week:
In hospitality, there is no such thing as a “set schedule,” so we request your flexibility and willingness to work various shifts, including weekends and holidays. That said, we will always strive to optimize the schedule to best accommodate the needs of the team. "Typical" shifts are 7am-3:30pm and/or 3pm-11:30pm but can sometimes vary from that.

Responsibilities:

Delight and connect with guests by offering warm, personalized greetings, anticipating their needs, providing tailored recommendations and insider tips, surprising them with thoughtful gestures, and addressing concerns with empathy and urgency.
Provide a seamless check-in and check-out experience.
Respond promptly and professionally to guest inquiries, requests, and complaints, ensuring every interaction reflects genuine care and attention.
Act as a concierge, offering personalized recommendations and detailed information about local attractions and activities.
Assist with serving breakfast in the onsite restaurant, providing a friendly and attentive dining experience.
Maintain the front desk area to ensure it is clean, organized, and presentable at all times.
Process payments and handle point-of-sale transactions accurately and securely.
Utilize property management systems to manage bookings, check availability, and update guest records.
Collaborate with team members to address operational needs and ensure smooth daily operations.
Proactively identify and resolve guest issues, applying creative problem-solving skills to enhance guest satisfaction.
Monitor and maintain accurate records of guest preferences, special requests, and feedback to continually improve the guest experience.
Assist other departments, including maintenance, culinary, and housekeeping, as needed to support overall operations.
Uphold company standards of hospitality, professionalism, and inclusivity in all interactions.
Adhere to safety protocols and assist in maintaining a secure environment for guests and staff.

Job Type: Full-time

Pay: From $22.39 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Work Location: In person

Quick Apply

Refine Your Search

hospitality concierge jobs in santa rosa, ca

Full-Time Front Desk Host Hotel ($22.39/hr)

Hospitality Concierge

Rooms Controller

Itinerary Designer/Concierge

Concierge Agent Front Desk

Reservation Agent

Lodging Associate

Concierge

Concierge - The French Laundry

Assistant Rooms Manager

Guest Service Agent / Concierge

Concierge | Carneros Resort and Spa | Full Time

Part time Front Desk Agent/Hotel Concierge

Spa Experience Coordinator

Director of Rooms - EC

Front of House Lead - Ambassador

Director of Guest Services

Front Door & Guest Services Specialist - The Selvedge

Assistant Front Office Manager

Guest Service Agent

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