Top 25 Reservations Jobs in Sapphire Nc

Guest Service Representative - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $15 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
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Lead Host & Hospitality Ambassador
Julep Farms- A Modern Farm Resort —Dillard, GA
- $17 - $29 an hour
- Part-time
- Serving
- Merchandising
- Mid-level
- Employee discount
- Opportunities for advancement
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Front Desk Agent
The Greystone —Lake Toxaway, NC
- Weekends as needed
- Computer skills
- Communication skills
- Entry level
- Free parking
- Paid jury duty
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Front Desk Agent
High Hampton Inn, LLC —Cashiers, NC
- $17 - $20 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
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Spa Attendant
MOUNTAINTOP GOLF AND LAKE CLUB INC —Cashiers, NC
- Weekends as needed
- Ability to walk for extended periods
- Sanitation
- Computer skills
Quick Apply
Tennis Center Customer Service Rep
Capital Vacations —Sapphire, NC
- $15 - $16 an hour
- Part-time
- Communication skills
- Entry level
Quick Apply
Host/Busser
Lucy in the Rye —Sylva, NC
- $12.00 - $19.08 an hour
- Part-time
- Cash register
- In-person
- Restaurant
Quick Apply
5d
Host
Trailborn Highlands —Highlands, NC
- $16 - $19 an hour
- Extended hours
- Basic math
- Ability to stand for extended periods
- Restaurant
- Paid time off
- 401(k) matching
Quick Apply
2d
Host / Hostess
Crave Kitchen —Salem, SC
- Part-time
- Casual dining restaurant
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Host/Hostess, OH, KRC
OLD EDWARDS HOSPITALITY GROUP LLC —Sunset, SC
- $15 an hour
- Part-time
- Background check
- High school diploma or GED
- Cash register
Quick Apply
Host or Hostess
KRC Golf Group LLC —Sunset, SC
- $15 an hour
- Part-time
- Background check
- High school diploma or GED
- Cash register
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8d
Host
Keowee Key Property Owners' Association, Inc. —Salem, SC
- From $12 an hour
- Part-time
- High school diploma or GED
- Restaurant
- Communication skills
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4d
ASSISTANT DIRECTOR OF OPERATIONS
Julep Farms- A Modern Farm Resort —Dillard, GA
- $52,600 - $68,500 a year
- Weekends as needed
- Background check
- Merchandising
- Mid-level
- Employee discount
Quick Apply
Full Time Assistant Store Manager (Store 6712)
GameStop Inc —Sylva, NC
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Associate
Mountain Bridge Wilderness Area —Cleveland, SC
- From $11 an hour
- Part-time
- Background check
- Heavy lifting
- Customer service
- Health savings account
- Health insurance
Quick Apply
12d
Franchise Hotel Front Desk Night Auditor
NightStar Lodging —Dillsboro, NC
- $11.50 - $12.00 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick Apply
Maitre D
OLD EDWARDS HOSPITALITY GROUP LLC —Highlands, NC
- Weekends as needed
- English
- Mid-level
- Ability to climb stairs
Quick Apply
Retail Keyholder (Store 6712)
GameStop Inc —Sylva, NC
- Extended hours
- 18 years or older
- Spanish
- Writing skills
- Health insurance
- Dental insurance
Quick Apply

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Guest Service Representative - Hampton Inn

Strand Hospitality Services -
Sapphire, NC

Quick Apply

Job Details

Part-time
$15 - $18 an hour

Benefits

401(k) matching

Qualifications

Customer communication
Hotel and accommodations guest complaints handling

Full Job Description

Join the Hampton Inn & Suites Cashiers - Sapphire Valley, a Strand Hospitality managed hotel!

We offer competitive pay and benefits for our valued employees!

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Guest Service Representative provides excellent customer service to the guests during their hotel stay. Responds to guest requests as well as proactively predicts guests’ needs. Provides information and services to the guest at the front desk of the hotel.

Duties and Responsibilities

The Guest Service Representative's responsibilities include, but are not limited to:

Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
Provides excellent customer service, responding to guest questions or concerns in a timely and courteous manner.
Makes reservations or modifies reservations as needed.
Follows hotel and/or brand standards related to guest interactions and reward programs.
Coordinates check-in and check-out procedures with multiple guests in line in a courteous and efficient, providing a positive experience for each guest.
Maintains guest privacy and safety by not sharing information about guests, to callers, walk-ins, or other guests.
Documents information regarding guest or room information in the front desk notebook for future shifts. Protects this information as confidential from guests and employees without a “need to know”.
Assists sales team with pre-registration and blocking of rooms for groups.
Adheres to proper credit, check cashing, and cash-handling policies and procedures.
Tracks room status to ensure guests are assigned to vacant ready rooms.
Shares correct information regarding rooms, amenities, and hotel rules.
Uses suggesting selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Processes mail, packages, and message handling with care so accurate information is provided to guests or management promptly.
Attends department meetings.
Communicates with Housekeeping and Maintenance regarding guest concerns or room preparation for rental.
Follows all safety and emergency procedures. Is aware of accident prevention policies.
Completes duties and confirms on shift checklist as assigned.
Various other duties as assigned by Supervisor.

Requirements

Hotel Guest Services Experience Preferred
Customer Service Experience Required
Ability to reason and make appropriate decisions in response to guest concerns

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Guest Service Representative Core Competencies

Guest Satisfaction
Strong Communicator/Listener
Problem Solver
Friendliness/Helpfulness
Coachability

Work Environment

Prolonged periods of standing at the hotel guest services desk
Frequent walking
Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
Vision – must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
Frequent lifting, carrying, pushing and pulling up to 15 lbs.
Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Quick Apply

Refine Your Search

reservations jobs in sapphire nc

Guest Service Representative - Hampton Inn

Lead Host & Hospitality Ambassador

Front Desk Agent

Front Desk Agent

Spa Attendant

Tennis Center Customer Service Rep

Host/Busser

Host

Host / Hostess

Host/Hostess, OH, KRC

Host or Hostess

Host

ASSISTANT DIRECTOR OF OPERATIONS

Full Time Assistant Store Manager (Store 6712)

Retail Sales Associate

Franchise Hotel Front Desk Night Auditor

Maitre D

Retail Keyholder (Store 6712)

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