Top 7 It support Jobs in Seymour In

Technical Support Specialist
Dupont Water Company, Inc. —Dupont, IN
- $25.37 - $30.55 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Information Technology Technician I (Computer Network Support Specialist)
Oak Grove Technologies LLC —Butlerville, IN
- Windows
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
- Paid time off
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Columbus, IN
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
5d
Mechanical Engineering Technical Support Specialist - OCU - Technical - 2nd Shift
Cummins Inc. —Seymour, IN
- Mid-level
- High school diploma or GED
- Assembly
Product Technical Support Engineer
Bill Austin & Associates —Columbus, IN
- Full-time
- 5 years
- Bachelor of Science
- Engineering

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Information Technology Technician I (Computer Network Support Specialist)
Oak Grove Technologies LLC —Butlerville, IN
Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking a highly motivated Information Technology Technician I to support IT and…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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1d
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Actively participate in the Giant Eagle IS Service Desk by assisting with 24/7 support to answer customer questions or identify and assist in resolving system…
$22.35 - $26.08 an hour
4d

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Technical Support Specialist

Dupont Water Company, Inc.
Dupont, IN

Quick Apply

Job Details

Full-time
$25.37 - $30.55 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Customer communication
Mobile device support
IT user and group management
Linux support
GPO
Enterprise software
Hardware maintenance
Wireless network configuration
Equipment malfunction troubleshooting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
WAN
Networking equipment (troubleshooting support)
macOS administration
ServiceNow
Customer support
Network security appliance implementation
Access control management
Network infrastructure management
Hardware diagnostics
Ticketing system technical support
Mobile devices

Full Job Description

Job Overview

We are seeking a dynamic and proactive Technical Support Specialist to join our innovative IT team! In this role, you will be the frontline hero for resolving technical issues, ensuring seamless operation of hardware and software systems, and delivering exceptional customer support. Your expertise will help maintain the stability and security of our IT infrastructure, empowering users to perform at their best. If you thrive in a fast-paced environment, love troubleshooting complex problems, and are passionate about delivering outstanding service, this opportunity is perfect for you!

Responsibilities

Provide comprehensive technical support to end-users across various platforms, including Windows, macOS, and Linux operating systems.
Troubleshoot hardware issues related to computers, peripherals, mobile devices, and network equipment such as routers, switches, firewalls, and VPN connections.
Manage and resolve software problems involving Microsoft Office Suite, enterprise applications like ServiceNow, Jira, BMC Remedy, and SCCM.
Diagnose and resolve network connectivity issues by troubleshooting TCP/IP protocols, DNS configurations, LAN/WAN setups, and Wi-Fi networks such as Meraki.
Administer Active Directory management tasks including user account creation, GPO (Group Policy Object) configuration, and permissions management.
Support computer management activities such as OS updates, software installations, hardware upgrades, and inventory tracking.
Assist with network administration tasks including firewall setup/configuration and VPN access to ensure secure remote connectivity.
Document all support interactions accurately within customer support ticketing systems like ServiceNow or Jira while maintaining high standards of customer service.
Collaborate with team members to analyze recurring issues and implement proactive solutions to improve overall IT support efficiency.

Requirements

Proven experience in technical support or IT support roles with a strong background in equipment troubleshooting and software diagnostics.
Solid understanding of computer networking concepts including TCP/IP, DNS, LAN/WAN architecture, and wireless technologies such as Meraki.
Hands-on experience managing Active Directory environments along with familiarity with Group Policy (GPO) configurations.
Proficiency in operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of security tools like firewalls, BMC Remedy ticketing system or ServiceNow for issue tracking and resolution management.
Ability to troubleshoot hardware components such as motherboards, hard drives, RAM modules as well as mobile devices.
Excellent communication skills with a customer-centric approach to problem-solving; ability to explain technical concepts clearly to non-technical users.
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP), or Cisco CCNA are a plus but not mandatory.

Join us if you're eager to make an impact by supporting cutting-edge technology solutions while growing your career in a vibrant team environment!

Pay: $25.37 - $30.55 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in seymour in

Technical Support Specialist

Information Technology Technician I (Computer Network Support Specialist)

Geek Squad Agent (Retail Store)

Mechanical Engineering Technical Support Specialist - OCU - Technical - 2nd Shift

Product Technical Support Engineer

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