Description:
Summary/Objective
The maintenance sales representative is responsible for generating leads, driving new maintenance agreement sales, managing and supporting key accounts, and providing a high renewal rate for existing maintenance agreements.
You will be responsible for developing long-term relationships with your portfolio of self-generated leads as well as assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
At HVH Mechanical Partners, we believe that our customers’ satisfaction is the goal of our work. Our employees’ personal happiness and job satisfaction are critical to our success, and we value our employees as professionals.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Willingness and ability to generate opportunities to promote and sell service agreements on the phone and face to face in both cold and warm call situations.
2. Responsible for generating, pricing, bidding and winning preventive maintenance agreements via pricing plan and structure. The expectation is to generate at least $100,000 in new sales annually.
3. Securing renewals from existing customers by means of on-site visits, phone contacts, e-mail and tailored letters.
4. Skillful in presentations to current and prospective customers with strong ability in conducting negotiations in a persuasive manner.
5. Sustaining and broadening relationships with new customers by developing and maintaining relationships throughout the customer’s organization.
6. Collaborating with HVH Mechanical Partners account managers to price, win and manage large service projects at assigned customers.
7. Maintaining written and electronic records of sales related leads, contacts, referrals, etc.
8. Tracking personal sales statistics and submitting them to the manager for period reviews.
9. Supporting HVH Mechanical sales and marketing activity under the direction of the sales manager.
10. Developing and maintaining familiarity with all HVH Mechanical offerings.
11. Participating in continued education to learn about new products and improved sales techniques.
12. Maintaining a liaison with product representatives and local suppliers to stay abreast of product lines, promotions, trends, etc.
Requirements:
Competencies
1. Lead Generation.
2. Highly organized and efficient.
3. Communication Proficiency.
4. Ethical Conduct.
5. Performance Management.
6. Flexibility.
7. Collaboration Skills.
8. Problem Solving/Analysis.
Supervisory Responsibility
The service sales account manager position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to travel to client sites is also expected.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Frequently travel is within the Atlanta metro area, rarely may be overnight.
Required Education and Experience
1. High school diploma and demonstrated success in sales and or business development.
2. Previous commercial HVAC or industrial sales experience.
3. Proven account management or other relevant experience.
Preferred Education and Experience
1. Bachelor’s degree in business management, marketing, advertising, technology or other applicable field.
2. Working knowledge of basic HVAC operations and suppliers.
3. Ability to show consistent professionalism and good judgement to work with suppliers to ensure timely delivery at the lowest possible price.
4. 2 to 5 years’ experience in a similar service sales account position.
Additional Eligibility Qualifications
1. Ability to pass pre-employment drug screening and participate in a drug free workplace.
2. Current driver’s license.
3. Proficient with Windows based software (Word, Excel, Access, PowerPoint, Outlook).
4. Ability to learn and fully utilize Buildops software for all customer quotes and account management needs.
