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Receptionist - State Farm Agent Team Member

Sheila Curtis - State Farm Agent
Sylacauga, AL

Apply Now

Job Details

Full-time
$40,000 - $46,000 a year

Benefits

Paid time off
Opportunities for advancement
Flexible schedule
Paid sick time

Qualifications

Customer follow-ups
Visitor query response
Customer records maintenance
Computer operation
Insurance products customer support
Financial services customer support
Phone communication
Service scheduling
Greeting customers
Client inquiry handling
Meeting scheduling
Client database systems
Initial Contact (sales skills)
CRM system proficiency
Productivity software
Insurance sales
Communication skills
Sales follow-up
Entry level
Office phone management
Customer data entry

Full Job Description

Full Time • Sylacauga - AL

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I graduated with a degree in Business from Samford University in Birmingham, AL, and began my career with State Farm in 1988 in the regional Life Company office. I was selected as an agent in 2001 and expanded with a second office in 2022. Today, I proudly lead agencies in Sylacauga and Talladega, supported by a dedicated team of 16. Family is central to my life - I’m a parent to three grown children, a grandparent to seven, and a great-grandparent to two, and that family-first mindset carries into how I lead and support my team.

Giving back to the community is a priority for us. I’m an active member of both the Sylacauga and Talladega Chambers of Commerce, regularly sponsor local events, and strongly support organizations like SAFE Family Services and area food banks. Outside of work, I enjoy boating, traveling, and cooking - often preparing meals for the team, which is just one of the ways we stay connected.

For our team, we offer flexible time off, vacation and sick pay, special birthday and anniversary leave, and office hours that total less than 38 hours per week to support real work-life balance. We also provide strong bonus plans designed to help sales team members build meaningful financial success. We’re looking for motivated, caring, and driven individuals who want to grow in a supportive environment where hard work is recognized, training is prioritized, and long-term success is truly attainable.

ROLE DESCRIPTION:
Sheila Curtis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $46,000.00 per year

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Sheila Curtis - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Sylacauga, Alabama.
I have been a State Farm agent since 2001.
Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
I am a proud graduate of Samford University.

Please do not call office - we will contact you.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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receptionist jobs in sylacauga al

Receptionist - State Farm Agent Team Member

Instructional Assistant/Receptionist

Medical Receptionist 8am-5pm

Receptionist

Patient Care Specialist (Medical Receptionist)

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Receptionist - State Farm Agent Team Member

Front Desk Associate

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