Top 8 It helpdesk technician Jobs in Syracuse, Ny

IT Support Specialist
Express IT Solutions —Fayetteville, NY
- $22 - $25 an hour
- Urgently hiring
- Google Workspace
- Mid-level
- Residential
- Health savings account
- Paid holidays
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9d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Syracuse, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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IT Helpdesk Technician
HIDDEN LEVEL INC —East Syracuse, NY
- $23 - $28 an hour
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Tier 1 Managed IT Technician
Usherwood Office Technology —Syracuse, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
IT Support Technician
Toyota Material Handling North America Inc —Syracuse, NY
- $45,290 - $65,358 a year
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance

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8d
IT Support Specialist
Express IT Solutions —Fayetteville, NY
Valid driver’s license and reliable transportation for occasional local travel. At least two years of hands-on IT support, computer repair, help desk, or…
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9d

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3d
Desktop Support
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it helpdesk technician jobs near syracuse, ny

IT Support Specialist

Express IT Solutions -
Fayetteville, NY

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Job Details

Full-time
$22 - $25 an hour
9 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Google Workspace
Customer communication
Software deployment
IT infrastructure
Firewall
Driver's License
IT
IP networking
Microsoft 365 support
Windows Server administration
Network security

Full Job Description

IT Support Technician

Fayetteville, NY | Full-Time | Immediate Hire

About Us

Express IT Solutions is a locally owned Managed IT Service Provider that has supported businesses and residential customers throughout Central New York for more than 20 years. We provide dependable IT support, computer repair, network services, cloud solutions, cybersecurity, and technology consulting.

We are growing and looking for a dependable, customer-focused IT Support Technician to join our team.

Position Overview

This is an excellent opportunity for an early-career IT professional with at least two years of hands-on technical support or computer repair experience.

The right candidate will be comfortable diagnosing hardware and software problems, setting up computers, assisting customers, and handling day-to-day support requests. You should enjoy solving problems, communicating with customers, and continuing to build your technical skills.

This position includes a mix of in-shop bench work, remote support, and occasional onsite service for local clients.

Key Responsibilities

Diagnose and repair desktop and laptop hardware and software issues
Set up, configure, and deploy new computers and related equipment
Perform Windows installations, updates, data transfers, and system cleanups
Troubleshoot printers, email, internet connectivity, and basic networking issues
Provide remote and onsite technical support to business and residential customers
Assist with Microsoft 365, user accounts, passwords, and common business applications
Remove malware and help customers improve the security of their devices
Document completed work, technical findings, and customer information
Maintain an organized and professional work area
Escalate more advanced technical issues to senior technicians when necessary
Assist senior engineers with larger installations and IT projects

Qualifications

At least two years of hands-on IT support, computer repair, help desk, or technician experience
Strong working knowledge of Windows desktops and laptops
Experience troubleshooting computer hardware, software, printers, and connectivity problems
Basic understanding of networking concepts, including Wi-Fi, TCP/IP, switches, routers, and VPNs
Familiarity with Microsoft 365 and common business software
Strong customer service and communication skills
Ability to explain technical issues clearly to nontechnical customers
Dependable, organized, and able to manage multiple service requests
Willingness to learn new technologies and accept feedback
Valid driver’s license and reliable transportation for occasional local travel

Experience with an MSP, Active Directory, servers, RMM tools, or business networks is helpful but not required.

What We Offer

Competitive compensation based on experience
Health and dental insurance options
Retirement plan options
Paid time off and holidays
Hands-on training and certification opportunities
Exposure to a wide range of business technologies
Support from experienced senior technicians and engineers
A clear opportunity to grow into a more advanced IT support or engineering role
A stable, collaborative, and customer-focused work environment

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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it helpdesk technician jobs in syracuse, ny

IT Support Specialist

Now Hiring IT and Telecom Field Technicians

IT Helpdesk Technician

Tier 1 Managed IT Technician

IT Support Technician

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