Top 21 Senior it technician Jobs in Tennessee

Sr IT Service Desk Technician
Techmer PM, LLC —Clinton, TN
- $100,000 - $125,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Tech Support -- Senior
Apolent Corporation —Brentwood, TN
- 5 years
- Senior level
Senior M365 Engineer - Hybrid
Surgery Partners —Nashville, TN
- On call
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
6d
Senior IT Support Engineer
WME Group —Nashville, TN
- Full-time
- Microsoft Outlook
- Office
- Windows
Sr. Desktop Technician
Specialized Dental —Franklin, TN
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Surgery
- Computer Science
20h
Sr. Desktop Technician
Specialized Dental Partners —Franklin, TN
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Surgery
- Computer Science
22h
Senior HPC Support Engineer - Ethernet and AI Infrastructure
NVIDIA —Tennessee
- $108,000 - $207,000 a year
- Full-time
- Computer science
- Computer Science
- Research
Senior Systems Specialist
Core Civic —Brentwood, TN
- Full-time
- 18 years or older
- Computer science
- Microsoft Outlook
8d
Senior Helpdesk Engineer
Volunteer Corporate Credit Union —Nashville, TN
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Support Technician l
NHC Home Office —Murfreesboro, TN
- Full-time
- Office
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
Senior IT Operations Engineer
One to One Health —Chattanooga, TN
- Full-time
- Windows
- Driver's License
- SharePoint
Quick Apply
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
Sr. Associate, Tech Support Engineer
L3Harris Technologies —Nashville, TN
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
Senior User Support Specialist
Contact Government Services, LLC —Chattanooga, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
Senior Specialist, Help Desk Support
Raymond James Financial, Inc. —Memphis, TN
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Sr. JDE Developer
BERETTA USA CORP —Gallatin, TN
- $120,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Sr Training Specialist
bioventus —Memphis, TN
- Full-time
- 5 years
- Senior level
- Business

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senior it technician jobs near tennessee

Sr IT Service Desk Technician

Techmer PM, LLC -
Clinton, TN

Quick Apply

Job Details

$100,000 - $125,000 a year

Qualifications

Employee relationship building
Windows
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Collaborative technology platforms
Productivity software
Desktop administration
Automation tools
IT department experience
Ticketing system technical support
Analytics

Full Job Description

We are Techmer PM — the world’s foremost materials design firm, creating custom polymers that make up essential products. Through our long-standing partnerships with processors, original equipment manufacturers, and product designers, we’ve worked for decades to tackle manufacturing and business challenges through sustainable, future-minded solutions.

Senior IT Service Desk Engineer

Company: Techmer PM
Location: Clinton, Tennessee, United States

Salary Pay Range $100,000-125,000

Position Summary

Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping drive continuous improvement across our end-user technology environment.

This role combines hands-on technical support with ownership of service desk processes, employee onboarding, business applications, endpoint management, automation, reporting, and security-related initiatives. The successful candidate will serve as a primary escalation point for many technology issues, providing Tier 1 and Tier 2 support while coordinating with ERP and infrastructure support teams when additional expertise is required.

The ideal candidate is a customer-focused technology professional who enjoys solving problems, improving processes, supporting employee success, leveraging automation, and building strong relationships throughout the organization.

Technology Environment

Microsoft 365
Microsoft Intune
Microsoft Entra ID
Dynamics 365
Windows Endpoints
Remedy Service Management
PowerShell and Automation Tools
LAN/WAN Networking Technologies

Key Responsibilities

Provide Tier 1 and Tier 2 support for end-user computing technologies, business applications, and collaboration platforms.
Serve as a primary escalation point for complex technical issues and coordinate with ERP and infrastructure support teams when necessary.
Respond to support requests via phone, email, ticketing systems, and in-person interactions.
Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices.
Troubleshoot and resolve issues related to Microsoft 365, Dynamics 365, endpoint devices, and other business-critical applications.
Develop and maintain automation solutions using scripting tools to improve efficiency and reduce manual effort.
Support endpoint management activities, including provisioning, deployment, configuration, and lifecycle management.
Coordinate technology onboarding activities for new employees, including device provisioning, account setup, application access, and end-user orientation.
Partner with Human Resources and business leaders to ensure new employees have the technology tools and access required for a successful start.
Assist with network troubleshooting involving LAN, WAN, wireless connectivity, and associated technologies.
Create and maintain technical documentation, knowledge base articles, and self-service resources.
Create and deliver user training sessions, technical documentation, and knowledge base content to improve technology adoption and user self-sufficiency.
Provide ongoing coaching and guidance to end users on Microsoft 365, business applications, and workplace technologies.
Generate and analyze service desk metrics to identify trends and drive continuous improvement.
Maintain hardware and software inventory records and reporting.
Administer and improve service desk workflows, reporting, and ticketing system configurations.
Support information technology security, compliance, and auditing initiatives.
Collaborate with external partners and service providers to ensure reliable infrastructure and security services.
Follow up with users to ensure timely resolution and a positive service experience.

Required Qualifications

Minimum of 5 years of experience in an IT support, service desk, or technical support role.
Experience administering or supporting Microsoft 365 environments.
Experience supporting or configuring service desk/ticketing platforms.
Experience with endpoint management tools such as Microsoft Intune.
Proficiency with automation and scripting.
Working knowledge of Windows operating systems, computer hardware, and networking fundamentals.
Strong analytical and troubleshooting skills.
Excellent verbal and written communication skills.
Demonstrated ability to prioritize work and manage multiple tasks in a fast-paced environment.
Commitment to delivering excellent customer service.

Preferred Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience supporting enterprise business applications.
Experience supporting employee onboarding, technology provisioning, and end-user training programs.
Experience creating technical documentation and knowledge management resources.
Experience working in a manufacturing or industrial environment.

Why Join Techmer PM?

At Techmer PM, technology plays a critical role in supporting innovation, operational excellence, and employee productivity. This position offers the opportunity to work with modern technologies while making a meaningful impact across the organization.

You'll be part of a collaborative team that values continuous improvement, professional growth, and strong partnerships throughout the business.

Core Values

The ideal candidate will align with Techmer PM's core values:

Teamwork-Based Safety

We believe a safe work environment is created through shared responsibility, communication, and teamwork.

Inclusive Culture

We foster an environment where every individual feels valued, respected, and empowered to contribute.

Honesty and Integrity

We conduct business with the highest standards of professionalism, ethics, and accountability.

Relationships Matter

We believe strong relationships are the foundation of long-term success.

Curiosity and Ambition

We encourage continuous learning, innovation, and a drive for excellence.

Quality in Everything We Do

We are committed to delivering quality in our products, services, and interactions.

Environmental and Industry Stewardship

We are dedicated to responsible environmental practices and positive contributions to our industry.

Equal Opportunity Employer

Techmer PM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Experience

Preferred

5 year(s): PowerShell and Automation Tools
5 year(s): Remedy Service Mangement
5 year(s): D365

Education

Preferred

Bachelors or better in Computer Science or related field
Bachelors or better in Information Technology or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

senior it technician jobs in tennessee

Sr IT Service Desk Technician

IT Tech Support -- Senior

Senior M365 Engineer - Hybrid

Senior IT Support Engineer

Sr. Desktop Technician

Sr. Desktop Technician

Senior HPC Support Engineer - Ethernet and AI Infrastructure

Senior Systems Specialist

Senior Helpdesk Engineer

Support Technician l

Senior IT Operations Engineer

Senior IT Technician: Tickle College of Engineering - UTK

Sr. Associate, Tech Support Engineer

Senior User Support Specialist

Senior IT Technician: Tickle College of Engineering - UTK

Senior Specialist, Help Desk Support

Sr. JDE Developer

Sr Training Specialist

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