Top 420 Help desk technician Jobs in Texas

IT Help Desk Technician - Tier I (Entry Level)
HTS Voice & Data Systems —San Antonio, TX
- $21 - $24 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1h
IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician I
US Physical Therapy —Houston, TX
- $44,000 - $46,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Technician I
OCuSOFT INC —Rosenberg, TX
- $19 - $27 an hour
- Weekends as needed
- Background check
- Computer Science
- Office
- Health insurance
- 401(k)
Quick Apply
4d
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
5d
Senior Help Desk Technician
Contact Government Services, LLC —Dallas, TX
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician 1
SynergenX Health Holdings LLC —Houston, TX
- $55,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
4d
Help Desk Technician - Level 2
Tolar Systems Inc. —Fort Worth, TX
- $60,000 - $75,000 a year
- Extended hours
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d
IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
10d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
Quick Apply
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Technician/Support
Endygo —Arlington, TX
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office

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help desk technician jobs near texas

IT Help Desk Technician - Tier I (Entry Level)

HTS Voice & Data Systems
San Antonio, TX

Quick Apply

Job Details

Full-time
$21 - $24 an hour
1 hour ago

Benefits

Health insurance
Dental insurance
Paid time off
Life insurance
Retirement plan

Qualifications

Network troubleshooting
Microsoft Outlook
Windows
Microsoft Office
High school diploma or GED
Productivity software support
Desktop (troubleshooting support)
Technical Proficiency
Peripheral hardware support
Help desk

Full Job Description

HTS Voice & Data Systems Managed Service Provider owned and operated in San Antonio. We service small to middle sized businesses, non-profits and state and local governments in the San Antonio and surrounding counties. We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Job Responsibilities:

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements on procedures
Experience documenting resolutions and communications with customers Connectwise Manage and ITGlue a plus.

Experience

Must have at least 12-months experience as a help desk technician or other customer support role.

Must have at least 2-years Windows Operating systems and Microsoft Productivity Software Experience. Preferably within Active Directory and Microsoft/Office 365 environments.

Must have at least 2-years experiencing troubleshooting users issues like installing software and drivers for peripheral devices and applications.
Must have at least 2-years experiencing troubleshooting users issues like accessing network file/folder shares and applications.
Must have at least 2-years experiencing troubleshooting issues pertaining to Outlook and Browsers.
Tech savvy with working knowledge of office automation products, databases and remote control
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English
Excellent communication skills
Customer-oriented and cool-tempered

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan

Education:

High school or equivalent (Preferred)

Experience:

Windows: 2 years (Required)
Office Suite/Office 365: 2 years (Required)
IT Help Desk: 1 year (Required)

Work Location: In person

Quick Apply

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help desk technician jobs in texas

IT Help Desk Technician - Tier I (Entry Level)

IT Support Technician

Help Desk Analyst

Help Desk Technician I

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IT Help Desk Technician I

Senior Help Desk Technician II

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Tier 1, IT Help Desk Support

IT Technician/Support

Help Desk Technician - Houston, Texas

Technician, Help Desk (226 Days)

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