Top 202 Customer service representative Jobs in Topsham, Me

Customer Service Representative
Optum —South Portland, ME
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- On-the-job training
1d
Customer Service Representative
Dog House —Brunswick, ME
- $20 - $25 an hour
- Full-time
- No experience needed
- Residential
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Portland, ME
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
Customer Success Manager-Sales Maine
Staffing Solutions Enterprises —Portland, ME
- $10,000 a year
- Mid-level
- Continuous improvement
- Travel
- Profit sharing
- AD&D insurance
Quick Apply
Customer Service Representative
Penmor Lithographers Inc —Lewiston, ME
- From $23 an hour
- Full-time
- Computer literacy
- ERP systems
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
14d
Customer Service Representative
Circle K —Falmouth, ME
- From $16 an hour
- Part-time
- Bilingual
- Background check
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
1d
Export & Government Contracts Assistant
Skillcloud HCM —Mechanic Falls, ME
- $22 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mechanic experience
- Paid holidays
- Disability insurance
Quick Apply
Food Service/Customer Service Rep
Circle K —Freeport, ME
- From $16.50 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Cash register
- Paid training
- Health savings account
Quick Apply
Customer Service Supervisor
R.C. Moore, Inc. —Poland, ME
- $70,000 - $74,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Success Expert
Sail Energy —Turner, ME
- $20 - $25 an hour
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Food Service/Customer Service Rep
Circle K —Freeport, ME
- From $16.50 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Overnight Customer Service Representative
Circle K —Topsham, ME
- From $19 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Customer Service Specialist
AAA Northern New England —Brunswick, ME
- $18.25 - $20.08 an hour
- Overtime
- Background check
- Pass drug screening
- Office
- Paid parental leave
- Health insurance
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —South Portland, ME
- $19.70 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative
Circle K —Raymond, ME
- From $16.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
1d
Phone (Inbound) Customer Service ($24.64/hr)
Rock Coast Personnel —Portland, ME
- From $24.64 an hour
- 8 hour shift
- Typing
- In-person
- Entry level
- Paid time off
Quick Apply
3rd Shift Customer Service Rep
Circle K —Freeport, ME
- From $18.15 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- English
- Paid training
- Health savings account
Quick Apply
Customer Service Specialist
Sherwin-Williams —South Portland, ME
- $18.70 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Rep/Staffing Specialist
RedCap Staffing —Lewiston, ME
- From $17 an hour
- Part-time
- Computer literacy
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
3rd Shift Customer Service Rep
Circle K —Wiscasset, ME
- From $18.15 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Cash register
- Paid training
- Health savings account
Quick Apply

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Customer Service Representative

Optum -
South Portland, ME

Apply Now

Job Details

Full-time
$16 - $29 an hour
1 day ago

Benefits

On-the-job training

Qualifications

Customer communication
Spreadsheets
Word embeddings
Windows
Desktop applications
Typing
Productivity software
Customer data entry

Full Job Description

$1,500 Sign-On Bonus for External Candidates

This position is Remote in ME or TX. You will have the flexibility to work remotely* as you take on some tough challenges.

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer up to 8 weeks of on-the-job training . The hours of training will be aligned with your schedule.

Primary Responsibilities:

Actively participate in team huddles and meetings by way of sharing knowledge, requesting information, and recommending process improvements
Provides excellent customer service via first call resolution as frequently as possible
Advocate for patients regarding complaints or billing issues within the established policies and procedures of the department
Advises management of customer service issues which may require attention in a timely manner
Resolve assigned accounts in a timely and accurate manner, which maximizes reimbursement in compliance with the department's policy and procedures
Research and accurately resolve outstanding patient balances in accordance with all departmental and system policies and procedures
Meet or exceed the NLH performance standards as it relates to quality and productivity
Accurately schedule patient payment plans in accordance with internal policy guidelines
Work closely by way of problem solving with peers and leaders to address patient balance issues or changes that directly impact the accounts receivable
Ensure all functions related to customer service supports the team goals and objectives as well as NLH financial performance objectives
Thoroughly understand the department's key performance indicators
Advises management of payment variance issues which may require attention in a timely manner
Thoroughly understand the department's key performance indicators
Maintain the knowledge of collection protocols, payer, regulatory policies and laws
Attend internal education sessions to enhance or gain new skills
Demonstrate departmental desire to provide community benefits by way of charitable events or contribution outside the four walls of the department

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED or equivalent yrs of work experience
Must be 18 years or older
1+ year of customer service experience in healthcare, insurance, government (state or federal), social services, or human services settings
1+ year of data entry experience
Ability to type 40-45 words per minute
Basic proficiency with Windows PC applications and Microsoft Office (create, edit, format Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
Ability to work full-time, Monday - Friday between 8:00am - 4:30pm EST including the flexibility to work occasional overtime given the business need
Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

1+ year of experience in healthcare customer service
Work experience with Northern Light Health
Medical Terminology

Telecommuting Requirements:

Reside within Maine or Texas
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

Strong communication skills (written/verbal)
Strong analytic skills

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

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