Top 9 Help desk technician Jobs in Tyler, Tx

IT Field Service Technician
CompuCom —Tyler, TX
- $23 - $24 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Field Service Technician - Waco, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Field Service Technician - Plano, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Field Service Technician - Kingsville, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Network Technician
The University of Texas at Tyler —Tyler, TX
- Weekends as needed
- Pass drug screening
- Mid-level
- High school diploma or GED
- Retirement plan
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Tyler, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Network Technician- Bilingual Korean/ English
Woongjin, Inc —Tyler, TX
- $30 - $33 an hour
- Extended hours
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance

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IT Field Service Technician

CompuCom -
Tyler, TX

Quick Apply

Job Details

Full-time
$23 - $24 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Retirement plan

Qualifications

Customer communication
Operating systems
Customer service
Technical support
High school diploma or GED
Driver's License
CompTIA Network+
Linux
CompTIA A+

Full Job Description

Responsibilities

$23/HR STARTING PAY IS NON-NEGOTIABLE
$24/HR FOR A+ OR NET+ CERTIFIED PAY IS NON-NEGOTIABLE
Must be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively)
Exceptional Customer Service and relationship building competence.
Must be self-motivated, punctual, and able to work independently.
Must have a working cell phone.
Travel within a radius of 25 to 150+ miles daily in a specific route
Areas include retail locations around Tyler, TX
Understand AC/DC and backup power concepts.
Excellent time management and reporting skill
Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
Manage triage, troubleshooting and resolution to client scope on IT equipment
Occasionally works at heights of 20’ to 25’, lift equipment training provided.
Document efforts, issues and resolutions, close cases/tickets daily
Experience desired in copper and fiber cabling and various terminating connectors
Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding
POS Systems repair
Lexmark Printer repair
Access point repair
Thin client repair
Refresh projects
Able to lift 25 lbs
40 hour work week mandatory

Qualifications

One year IT technical support experience
Cash recycler repair experience is highly preferred.
CompTIA A+ (Required)
Driver's License (Required)

Join the Leader In the Delivery of Technology Solutions

CompuCom has a clear vision and roadmap for the future of technology, and how it can help businesses achieve their goals.

2018 Leader, Gartner Magic Quadrant, Managed Workplace Services, North America.
Recognized 15 straight years by Gartner.
We manage millions of devices and IoT nodes, including 6.4 million devices, 2.4 million network devices, 449,000+ servers and 1 million+ mobile devices.
We support 5.15 million users in North America and more than 8 million Service Desk contacts.

Learn more about CompuCom and how our comprehensive solutions and services benefit six of the top ten Fortune 500 businesses, seven of the top ten retail businesses, and six of the top ten financial services firms in North America. Visit us online at CompuCom.com

Overview

CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following role:

As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies, and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result.

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Compensation Package:

Bonus opportunities

Application Question(s):

What is your current zip code?
Can you work Monday-Friday 8am-5pm, 40 hours a week supporting a retail environment?
Physical demand requirements are more than those for sedentary work and require walking, standing, climbing stairs, bending reaching, climbing, balancing etc. for extended periods of time. Are you able to fulfill these job duties?
Do you have experience with network punch downs?
Do you have a CompTia A+ certification or equivalent?
Do you have laser printer hardware repair experience?

Work Location: In person

Quick Apply

Refine Your Search

help desk technician jobs in tyler, tx

IT Field Service Technician

Field Service Technician - Waco, TX

Field Service Technician - Plano, TX

Field Service Technician - Kingsville, TX

Network Technician

Now Hiring IT and Telecom Field Technicians

Network Technician- Bilingual Korean/ English

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