Top 46 It support Jobs in Vietnam Pr

IT Desktop Support Specialist
Optum —San Juan, PR
- 8 hour shift
- Spanish
- Pass drug screening
- HIPAA
Help Desk Support Specialist
Provider Network Solutions LLC —San Juan, PR
- $40,000 - $45,000 a year
- Full-time
- Spanish
- Writing skills
- HIPAA
Quick Apply
3d
IT Service Desk Analyst I
Northbridge University —San Juan, PR
- Full-time
- Classroom
- Computer Science
- University
- AD&D insurance
- Disability insurance
Quick Apply
IT Specialist
HUB Advanced Networks, LLC —San Juan, PR
- $37,450 - $42,000 a year
- Full-time
- Mid-level
- Computer networking
Quick Apply
IT Help Desk (SEASONAL)
Evertec —San Juan, PR
- Extended hours
- Spanish
- Computer Science
- Writing skills
Quick Apply
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Computer Technician - IT
Insight Communications —San Juan, PR
- $18,720 - $24,960 a year
- 8 hour shift
- Computer Science
- Mid-level
- Office
Quick Apply
HYBRID IT SPECIALIST
TPIS —San Juan, PR
- $14.50 - $19.23 an hour
- Full-time
- Spanish
- Computer science
- Computer Science
Quick Apply
4d
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply
Data Center Technician (Freelance/Self Employed/ Contractor)
Sharp Brains Ltd —San Juan, PR
- $22.07 - $26.57 an hour
- Part-time
- Mid-level
- In-person
- 2 years
Quick Apply
2d
IT Help Desk
TPIS —Guaynabo Municipio, PR
- $13 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer Science
Quick Apply
1d
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
IT Specialist
Carlos Albizu University —San Juan, PR
- Online Application
- Computer Science
- Computer literacy
- HIPAA
IT Help Desk Lead
Driven Advisors —Guaynabo, PR
- Full-time
- Spanish
- Basic math
- English
Quick Apply
Analyst I, Product Technical Support
FIS Global —San Juan, PR
- Full-time
- Azure
- Pass drug screening
- Mid-level
4d
IT Field Technician
MILLENNIAL NETWORKS —Guaynabo, PR
- $27,040 - $35,360 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Service Specialist
Popular Bank —San Juan, PR
- Hybrid work
- Bilingual
- Computer science
- Computer Science
2d
Specialist I, Technical Support
Payroc —San Juan, PR
- $13 - $14 an hour
- 8 hour shift
- Computer science
- Computer Science
- Office
Quick Apply
11d
PC Support / Field Service Technician
IT Staffing PR —San Juan, PR
- $14 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Desktop Support Specialist

Optum -
San Juan, PR

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Spanish
IT asset management
Incident management software
Equipment troubleshooting
English
Application deployment
Windows
Documentation tools
Internal employee customer service
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Customer support ticket management
System deployment
Productivity software
VPN management
Desktop administration
Equipment inventory management
Ticketing system technical support

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

UnitedHealth Group IT Remote Client Operations provides a diverse and comprehensive array of infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Maintenance and Provisioning teams, RCO has over 300 resources across the globe and offices worldwide.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 7:00am - 6:00pm AST. It may be necessary, given the business need, to work overtime, weekends and holidays. Candidate needs to be available to work on different locations (Guaynabo-San Juan).

Primary Responsibilities:

Provide technical support to employee's computers at UnitedHealth Group and Optum
Diagnosis of issue severity and proper troubleshooting of incident
Incident resolution using knowledge management tool and documented processes and procedures
Executing tasks necessary for computer replacement and data recovery
Participate in process improvement projects
Experience in providing superior service-oriented desktop support
Will work with challenging troubleshooting situations
Must be a self-starter and able to work independently while being part of a decentralized team
Equipment- Receiving, Sanitation and Storage
Equipment deployment
Support the IT Asset Manager in managing the full lifecycle of IT equipment, including inventory tracking, receiving and scanning shipments, dispatching/receiving assets for end-users, testing and preparing returned equipment for reuse, and ensuring proper disposal per company procedures
Maintain organized and efficient storage operations by handling equipment, managing storage areas using material-handling tools, and contributing to the IT team's mission of delivering outstanding service
Other Duties may apply

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in MS Windows Desktop support including root cause identification and resolution
5+ years of experience in desktop support, with focus tools on remote support tools
3+ years of experience in customer service
3+ years of experience with troubleshooting desktop support issues focusing in application installation/repair problems
3+ years of experience with ITSM processes, documentation using ticketing systems such as ServiceNow
3+ years of experience using enterprise deployment tools such as Altiris, SCCM or others
3+ years of experience supporting desktop VPN connectivity
1+ years of experience managing inventory
Experience with Networking Principles (IPv4, TCP/IP, DNS)
Experience with MS Office Suite
Bilingual English/Spanish
Available to work onsite in our offices located in San Juan, PR

Preferred Qualifications:

Information Technology Certificates
Experience with HIPAA and PHI compliance
Familiarity with Zscaler
Proven ability to work on multiple issues or projects concurrently

#pjpr

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

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it support jobs in vietnam pr

IT Desktop Support Specialist

Help Desk Support Specialist

IT Service Desk Analyst I

IT Specialist

IT Help Desk (SEASONAL)

Jr IT Help Desk Administrator

Help Desk Support Level 2 - Managed Service Provider

Computer Technician - IT

HYBRID IT SPECIALIST

Desktop Technician

Data Center Technician (Freelance/Self Employed/ Contractor)

IT Help Desk

Associate, IT Help Desk

IT Specialist

IT Help Desk Lead

Analyst I, Product Technical Support

IT Field Technician

IT Service Specialist

Specialist I, Technical Support

PC Support / Field Service Technician

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