Top 26 Customer account coordinator manufacturing Jobs in Warren Mi

Account Support Coordinator
Whitlam Group —Roseville, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Hazard Management Sales Specialist
Laserglow Technologies —Sterling Heights, MI
- Full-time
- Background check
- Mid-level
- In-person
Quick Apply
End of Life (EOL) Service Coordinator
Teijin Automotive Technologies —Auburn Hills, MI
- 7 years
- Oracle
- Engineering
2d
Purchase Order Process Coordinator
Whitlam Group —Center Line, MI
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Disability insurance
9d
Customer and Account Operations Coordinator
Central Garden & Pet —Bingham Farms, MI
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
7d
Operations & ERP Coordinator
Action Wood Solutions LLC —Clinton Township, MI
- Full-time
- Mid-level
- Administrative experience
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
OEM Change Coordinator
Bestop —Sterling Heights, MI
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Writing skills
- Profit sharing
- Health savings account
Quick Apply
6d
Program Coordinator
Lear Corporation —Southfield, MI
- Sales
- Engineering
- Mid-level
Accountant
Atomic Industries, Inc. —Detroit, MI
- $75,000 - $90,000 a year
- Remote
- CPA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Project Coordinator
Paslin Company —Shelby Charter Township, MI
- Weekends as needed
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Marketing Associate
FANUC America —Rochester Hills, MI
- Oracle
- Marketing
- Mid-level
- Wellness program
- Disability insurance
Biomedical Services Manager
InfuSystem Inc. —Rochester Hills, MI
- Microsoft Outlook
- Basic math
- Databases
- Paid parental leave
- Health savings account
Quick Apply
Sales Service Coordinator
Sanhua International —Auburn Hills, MI
- Full-time
- Marketing
- English
- Mid-level
Quick Apply
Shipping and Quality Coordinator
A Finkl & Sons Co —Detroit, MI
- $18 - $22 an hour
- Mid-level
- Forklift
- High school diploma or GED
- Profit sharing
- Paid holidays
8d
Dock Coordinator
Avancez Assembly —Auburn Hills, MI
- Full-time
- Customer service
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Specialist
ITW Automotive —Troy, MI
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Research
Materials Manager
Flex-N-Gate —Southfield, MI
- Full-time
- 5 years
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Production Quality Lead
A Finkl & Sons Co —Detroit, MI
- $27 - $33 an hour
- Full-time
- Mid-level
- Profit sharing
- Paid holidays
Sales Support Coordinator (Part-Time)
Apple Marketing Company —Commerce, MI
- $18 - $22 an hour
- Part-time
- Microsoft Outlook
- Office
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
10d
Technical Sales Consultant
Laserglow Technologies —Sterling Heights, MI
- From $50,000 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

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Account Support Coordinator

Whitlam Group -
Roseville, MI

Apply Now

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
High school diploma or GED
Continuous improvement
Cross-functional communication

Full Job Description

Whitlam Group is seeking a highly organized and customer-focused Account Support Coordinator to join our growing team. In this role, you’ll serve as the primary point of contact for assigned customer accounts, ensuring orders move seamlessly from order entry through production and on-time delivery.

Working closely with Account Managers, Scheduling, Prepress, Production and Shipping, you’ll coordinate customer orders, communicate updates, resolve issues and build lasting customer relationships. This is an excellent opportunity for someone who enjoys problem-solving, thrives in a fast-paced manufacturing environment and is passionate about delivering exceptional customer service.

KEY RESPONSIBILITIES:

Serve as the primary contact for assigned customers, providing exceptional service and timely communication.
Process customer orders accurately, ensuring pricing, specifications and quantities are correct.
Coordinate with Scheduling and other departments to confirm lead times, production requirements and delivery expectations.
Monitor orders throughout the production process and proactively communicate status updates.
Resolve customer concerns related to order status, quality, delivery, returns and billing by partnering with internal teams.
Maintain accurate customer records, pricing, specifications and order history within ERP systems.
Support quoting activities by gathering job information and coordinating with internal departments.
Process EDI transactions and acknowledge customer orders through email or customer portals.
Track shipments and assist customers with order-related requests, including returns, complaints and documentation.
Maintain organized customer files, forecasts, purchase orders and work instructions.
Monitor customer inventory programs and communicate inventory needs when appropriate.
Help ensure compliance with customer requirements, quality standards and company procedures.
Identify opportunities to improve processes and enhance the customer experience.

Provide backup support for team members as needed.
Participate in a rotating remote weekend coverage schedule to support customer needs.

QUALIFICATIONS:

REQUIRED QUALIFICATIONS

High school diploma or equivalent.
Minimum 2 years of customer service experience.
Proficiency with Microsoft Office, including Excel, Outlook and Word.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent attention to detail and accuracy.
Strong problem-solving and critical thinking skills.
Outstanding written and verbal communication skills.
Ability to collaborate effectively with cross-functional teams.
Professional, customer-focused approach with excellent relationship-building skills.
Self-motivated with a strong sense of ownership, urgency and follow-through.
Commitment to continuous improvement and delivering exceptional customer service.

PREFERRED QUALIFICATIONS

Customer service experience in a manufacturing, printing or packaging environment.
Experience with ERP or order management systems.

ABOUT WHITLAM GROUP

Whitlam Group is a leading manufacturer of pressure-sensitive labels and specialty packaging solutions, serving customers across a variety of industries. We are committed to quality, innovation and continuous improvement, investing in our people, technology and processes to deliver exceptional products, service and value to our customers.

WHY JOIN WHITLAM GROUP

At Whitlam Group, our team is the foundation of our success. We offer a collaborative, team-oriented environment where employees are empowered to make an impact, grow their careers and contribute to delivering high-quality products and outstanding customer service.

If you’re looking for an opportunity to build lasting customer relationships while supporting a dynamic manufacturing operation, we’d love to hear from you.

WE OFFER

Competitive compensation.
Comprehensive medical, dental, vision, life and disability insurance.
401(k) retirement plan.
Paid time off and paid holidays.
Career development and advancement opportunities.
Employee Assistance Program (EAP).
Tuition reimbursement.

Apply Now

Refine Your Search

customer account coordinator manufacturing jobs in warren mi

Account Support Coordinator

Hazard Management Sales Specialist

End of Life (EOL) Service Coordinator

Purchase Order Process Coordinator

Customer and Account Operations Coordinator

Operations & ERP Coordinator

OEM Change Coordinator

Program Coordinator

Accountant

Project Coordinator

Marketing Associate

Biomedical Services Manager

Sales Service Coordinator

Shipping and Quality Coordinator

Dock Coordinator

Inside Sales Specialist

Materials Manager

Production Quality Lead

Sales Support Coordinator (Part-Time)

Technical Sales Consultant

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