Top 563 Customer experience & scheduling coordinator Jobs in Washington State

Customer Experience & Scheduling Coordinator
Rainier Shade —Tukwila, WA
- $22 - $25 an hour
- Full-time
- Writing skills
- Office
- Residential
Scheduling Coordinator
Seattle Children's Hospital —Seattle, WA
- $23.15 - $34.73 an hour
- Bilingual
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Centralized Scheduling Coordinator
PeaceHealth —Vancouver, WA
- $25.62 - $34.58 an hour
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- 403(b) matching
6d
Activities Scheduling Coordinator
King County —Seattle, WA
- $66,901.95 - $84,802.43 a year
- Overtime
- Hybrid work
- Office
- Microsoft Office
- Administrative experience
13d
Scheduling Coordinator
Overlake Medical Center and Clinics —Bellevue, WA
- $27.98 - $41.97 an hour
- Full-time
- Hospital
- English
- Mid-level
- Tuition reimbursement
- Employee assistance program
Corporate Reception
Costco Wholesale Corporation —Issaquah, WA
- Full-time
- Office
- High school diploma or GED
- Driving
- AD&D insurance
- Employee stock purchase plan
Executive Assistant/Office Manager/Personal Assistant
Rustic Mountain Estates —Cle Elum, WA
- $20 - $30 an hour
- Part-time
- Microsoft Excel
- Research
- Mid-level
- Opportunities for advancement
Quick Apply
7d
Dental Office Manager/Treatment Coordinator
Audubon Dental —Spokane, WA
- $26 - $35 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
9d
Production Technician
Linde —Camas, WA
- $57,225 - $83,930 an hour
- Extended hours
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Sales Coordinator I
Toray Composite Materials America, Inc. —Tacoma, WA
- $55,640 - $78,000 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
INSIDE SALES COORDINATOR
Algas-SDI International LLC —Kent, WA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
Patient Experience Coordinator / Medical Assistant-Certified (MA-C)
Full Potential HRT Clinic LLC —Renton, WA
- $30 - $33 an hour
- Full-time
- Bilingual
- Background check
- CPR Certification
- Continuing education credits
- Health savings account
Quick Apply
Social Media Content Creator, Marketing Associate & Customer Service Coordinator
LUNA Sandals —Wenatchee, WA
- $20 - $24 an hour
- Part-time
- Merchandising
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
14d
Event Coordinator
Haselwood Auto Group —Bremerton, WA
- $25 an hour
- Weekends as needed
- Background check
- Writing skills
- Pass drug screening
- Wellness program
- Paid holidays
Quick Apply
Orthodontic Patient Care Coordinator
Advanced Orthodontics —Bellevue, WA
- $20 - $30 an hour
- Urgently hiring
- Dental office
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
60% Time, Athletics & Recreation Coordinator
Whatcom Community College —Bellingham, WA
- $30,600.00 - $32,149.20 a year
- Overtime
- CPR Certification
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
11d
Spa Supervisor
Pyramid Hotel Group —Stevenson, WA
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Head Lifeguard
Wave Aquatics —Kirkland, WA
- $20 - $23 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Customer service
Quick Apply
Bilingual ( Spanish) Receptionist/Administrative Assistant
Master Orthodontics & Facial Esthetics —Bremerton, WA
- $17 - $20 an hour
- Full-time
- Spanish
- Dental office
- Travel
- 401(k)
- Paid time off
Quick Apply
12d
Massage Therapist
Pyramid Hotel Group —Stevenson, WA
- $17.13 - $79.13 an hour
- Part-time
- CPR Certification
- Sales
- Ability to walk for extended periods
- Health insurance
- Dental insurance
12d

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Customer Experience & Scheduling Coordinator

Rainier Shade
Tukwila, WA

Apply Now

Job Details

Full-time
$22 - $25 an hour

Qualifications

Customer records maintenance
Personal service client interaction documentation
Email customer support
Phone communication
Writing skills
Customer order taking
Service scheduling
Administrative experience
Dispatching
Construction industry experience
Customer issue escalation
Project management software
Order inquiry handling
Customer information system software
Communication skills
Email support
Entry level
Office phone management
Under 1 year
Customer data entry

Full Job Description

Rainier Shade is looking for a highly organized, customer-focused person to join our team as a Customer Experience & Scheduling Coordinator. This role is the front door of our business. You will help customers by answering calls, responding to emails, scheduling service appointments, keeping communication organized, and making sure customer requests are routed to the right people. This is a great fit for someone who is friendly, detail-oriented, calm under pressure, and enjoys helping both customers and internal teams stay organized.

About Rainier Shade

Rainier Shade designs, sells and installs beautifully engineered retractable awnings, motorized screens, and pergolas custom-built to add utility to your outdoor space. We provide luxury shade solutions for residential homes, commercial business and more. We believe your home should be your favorite, most comfortable space. You shouldn’t have to leave home for a beautiful experience. Which is why we dedicate ourselves to providing custom solutions based on each individuals’ needs and wants.

Description

Rainier Shade is looking for a highly organized, customer-focused person to join our team as a Customer Experience & Scheduling Coordinator.

This role is the front door of our business. You will help customers by answering calls, responding to emails, scheduling service appointments, keeping communication organized, and making sure customer requests are routed to the right people.

This is a great fit for someone who is friendly, detail-oriented, calm under pressure, and enjoys helping both customers and internal teams stay organized.

About Rainier Shade

Rainier Shade is a long-standing Seattle-area company specializing in custom exterior shade products, including retractable awnings, motorized screens, patio covers, pergolas, fixed frame awnings, and related service work.

We work with residential and commercial customers throughout the region and are focused on delivering quality products, clear communication, and a professional customer experience from first contact through completion.

About the Role

The Customer Experience & Service Scheduling Coordinator is responsible for managing day-to-day customer communication and coordinating service appointments. This person helps keep customers informed, schedules service work within approved guidelines, and supports the operations team by making sure information is captured accurately.

This role does not require construction experience, but it does require strong communication skills, good judgment, attention to detail, and the ability to stay organized while handling multiple requests throughout the day.

Responsibilities

Answer inbound phone calls in a professional and friendly manner
Return voicemails and follow up with customers promptly
Monitor and respond to customer emails
Maintain oversight of the general support email inbox
Schedule service appointments with customers
Coordinate service-call availability using the approved service calendar
Send appointment confirmations and reminders
Collect customer information, photos, access notes, and service details when needed
Document customer conversations and updates in our systems
Route technical, installation, billing, and sales questions to the appropriate team member
Assist with basic order support when needed
Help keep customers informed about next steps and appointment details
Support the Project Coordinator and installation team with communication-related tasks
Help maintain a positive and organized customer experience

What This Role Owns

Customer communication through phone and email
Service appointment scheduling
Follow-up on routine customer requests
Clear documentation of customer communication
Helping customers understand what happens next

What This Role Does Not Own

Scheduling complex new product installations
Determining crew size or installer assignments for new installs
Designing products or resolving technical installation details
Approving unusual field conditions or custom solutions
Making final decisions on job readiness

Ideal Candidate

Friendly, professional, and helpful with customers
Highly organized and detail-oriented
Comfortable answering phones and writing clear emails
Able to manage multiple tasks without losing track of details
Calm and steady when customers are frustrated or confused
Good at documenting information accurately
Comfortable using computers, scheduling tools, CRM systems, and email
Willing to learn about our products and processes
Enjoys working as part of a small team
Takes ownership and follows through

Helpful Experience

Customer service or office administration experience
Scheduling or dispatch experience
Experience in a construction, service, home improvement, or trades business
Experience using CRM, scheduling, or project management software
Comfort communicating with both customers and field teams

Schedule

This is a full-time, in-office position. Typical hours are Monday through Friday during normal business hours.

Compensation

Hourly pay range for this position: $22-25 depending on experience.

Why Join Rainier Shade?

Established local company with a long history in the Seattle area
Small team environment where your work matters
Opportunity to help improve systems and customer experience
Variety in the day-to-day work
Supportive team focused on getting better and serving customers well

Salary

$22 - $25 per hour

Apply Now

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customer experience & scheduling coordinator jobs in washington state

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About Rainier Shade

Description

About Rainier Shade

About the Role

Responsibilities

What This Role Owns

What This Role Does Not Own

Ideal Candidate

Helpful Experience

Schedule

Compensation

Why Join Rainier Shade?

Salary