Top 945 Customer success Jobs in Watertown Wi

Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Director of Sales
Sun Prairie Senior Living —Sun Prairie, WI
- $34.63 - $46.18 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
4h
Senior Coil-Fed Stamping Operator
K&S Manufacturing —Ixonia, WI
- 12 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Riedl and Son Exterior Specialists —Fort Atkinson, WI
- $60,458.75 - $75,810.55 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
Social Media and Marketing Coordinator
Riedl and Son Exterior Specialists —Fort Atkinson, WI
- $23 - $28 an hour
- Full-time
- Research
- Office
- Travel
- Health savings account
- Health insurance
Quick Apply
Route Delivery Driver (Beverages)
WISCONSIN DISTRIBUTORS —Hartford, WI
- $63,000 a year
- Full-time
- Background check
- Bar
- Clean driving record
- Paid training
- Disability insurance
Quick Apply
Test Technician - HammerHead
HammerHead —Lake Mills, WI
- $25.66 - $33.00 an hour
- Full-time
- Construction site
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Professional Learning Specialist, IM Math
Imagine Learning —Wisconsin
- Online Application
- School experience
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Bar and Restaurant Manager
Columbus Country Club —Columbus, WI
- $58,000 - $68,000 a year
- Full-time
- Bar
- Cooking
- Mid-level
- Paid training
- Paid time off
Quick Apply
Computer & Medical Device Integration Technician
SDI International Corp —Hartland, WI
- $20 an hour
- Contract
- Clean driving record
- Writing skills
- ERP systems
Quick Apply
Cash Operations Technician - Wausau, WI
CASH DEPOT LTD —Wisconsin
- $22 - $23 an hour
- Year round work
- Clean driving record
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
2d
Production Planner/Customer Service Representative
Accurate Fabrication —Hartford, WI
- From $70,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Customer Service Delivery Advocate- 4 day work week!
Carvana —Pewaukee, WI
- $18 - $20 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Laser Operator 1st Shift
Accurate Fabrication —Hartford, WI
- From $22 an hour
- Overtime
- Basic math
- Forklift
- Assembly
- Health savings account
- Health insurance
Quick Apply
Human Resources Generalist
PremierBank —Fort Atkinson, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Paid holidays
Manufacturing/Production Associate
K&S Manufacturing —Ixonia, WI
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Health insurance
- Dental insurance
Quick Apply
Cash Operations Technician - Madison WI
CASH DEPOT LTD —Wisconsin
- $22 - $23 an hour
- Full-time
- Clean driving record
- Inventory management
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
General Laborer
Colonial Property Mgmt —Sun Prairie, WI
- From $21 an hour
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health savings account
- Health insurance
Quick Apply
17h
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Oconomowoc, WI
- From $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
8d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Delafield, WI
- From $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED

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Workers Compensation Claims Representative

Wisconsin Municipal Mutual Insurance Company
Wisconsin

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Computer operation
Workers' compensation law
Customer communication
Medical claims
Medicare
Customer service
Regulatory compliance in claims processing
Workers' compensation insurance knowledge
Driver's License
Bachelor's degree
Medicare regulations
Driving
Managing projects
Insurance claims management software
Productivity software
Quality data entry
Stakeholder management

Full Job Description

FLSA Status: Salary/Exempt

Reports to: Claims Manager

Revision Date: October 2025

At Wisconsin Municipal Mutual Insurance Company (WMMIC), we believe that how we work is just as important as what we do. Our culture is built on trust, respect, and a shared commitment to excellence—both individually and organizationally.

We value each team member as a respected and appreciated contributor. These Individual Values guide how we show up for one another every day:

Honesty & Integrity – Acting with truthfulness and sincerity, even when it’s not easy
Respect in Action – Treating others with kindness, courtesy, and a willingness to help
Dependability – Following through on commitments and being someone others can rely on
Receptive – Staying open to new ideas, listening with curiosity, and valuing diverse perspectives

As an organization, we exist to serve our members with excellence and purpose. These Organizational Values unite us in that mission:

Members First – Prioritizing member needs and acting in their best interest
Accountability – Owning our actions and their impact with transparency and trust
Excellence – Taking pride in our work and striving to exceed expectations
Continuous Improvement – Embracing learning, adaptability, and innovation
Ethical Conduct – Committing to honesty, honor, and doing what’s right

Position Summary:

The Worker’s Compensation Adjuster is responsible for managing the full life cycle of claims, from initial investigation to final settlement ensuring compliance, protecting organizational interests, and supporting injured workers through a challenging time. This position blends investigative rigor, regulatory expertise, and empathetic communication to ensure fair and timely outcomes for all stakeholders.

Key Responsibilities:

Claims Management & Investigation

Conduct thorough investigations to assess liability and eligibility for workers’ compensation claims.
Oversee claims from initial report through resolution, including complex medical and lost-time cases.
Ensure timely and accurate authorization of payments and documentation of claim activity.

Compliance & Documentation

Maintain compliance with federal, state, and municipal regulations, including WI Municipal Law.
Prepare and submit required reports to regulatory agencies.
Document procedures and contribute to process improvements and system upgrades.

Stakeholder Communication

Serve as the primary liaison between claimants, employers, medical providers, attorneys, and vendors.
Negotiate settlements and facilitate dispute resolution with professionalism and fairness.
Provide exceptional customer service and support during onboarding and transitional periods.

Technology & Reporting

Utilize claims management software (Origami, ISO Claim Search) and Microsoft Office Suite to process claims and generate reports.
Support system enhancements and contribute to the development of operational efficiencies.

Additional Duties

o Perform all other duties as assigned to support departmental goals and organizational success.

Qualifications & Requirements

Education & Certification

· Minimum Bachelor’s Degree or equivalent work experience of at least 3 years.

Minimum of 3 years of Workers’ Compensation claims experience to include medical only and Medicare, strong background in lost time; familiarity with Wisconsin DWD and Chapter 102 is a must.
Proficiency in Microsoft Office Suite, Origami Risk, Verisk Claim Search, and other relevant platforms.
Valid driver’s license, active insurance, and reliable transportation.

Knowledge, Skills & Abilities

Thorough understanding of Workers’ Compensation protocols, calculations, and municipal regulations.
Strong written and verbal communication skills.
Proficient in project management and analytical problem-solving.
High attention to detail with ability to maintain confidentiality and manage multiple tasks efficiently.
Skilled in software applications and accurate data entry.
Regular and reliable attendance is required.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of the Claims Adjuster role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Regularly required to talk, hear, and sit for extended periods while reviewing claims, speaking with members, and documenting case details.
Frequent use of computer equipment including keyboard, monitor, mouse, and telephone.
Occasionally required to lift and/or move items up to 10 pounds, such as files or promotional materials.
Occasional travel for company business, including member meetings, trainings, and conferences. Travel may involve various modes of transportation (e.g., airplane, train, bus, rental car).Must be able to travel without restrictions.
Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Hybrid Work Model: Primarily remote, with residence in Wisconsin required (within reasonable driving distance).
In-person participation is expected for scheduled office meetings, trainings, and member-related travel.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

Are you familiar with Wisconsin Department of Workforce Development (DWD) regulations and Chapter 102?
"Do you have at least 3 years of experience personally managing a caseload of workers’ compensation claims, including reviewing medical records, setting reserves, and calculating indemnity payments?

Location:

Wisconsin (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer success jobs in watertown wi

Workers Compensation Claims Representative

Director of Sales

Senior Coil-Fed Stamping Operator

Project Manager

Social Media and Marketing Coordinator

Route Delivery Driver (Beverages)

Test Technician - HammerHead

Professional Learning Specialist, IM Math

Bar and Restaurant Manager

Computer & Medical Device Integration Technician

Cash Operations Technician - Wausau, WI

Production Planner/Customer Service Representative

Customer Service Delivery Advocate- 4 day work week!

Laser Operator 1st Shift

Human Resources Generalist

Manufacturing/Production Associate

Cash Operations Technician - Madison WI

General Laborer

Bilingual Multi-Location Customer Service Specialist (Spanish)

Bilingual Multi-Location Customer Service Specialist (Spanish)

I want to receive the latest job alert for customer success in watertown wi

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