Top 40 Quality systems specialist Jobs in Wenatchee, Wa

Clinic Patient Access Specialist I
Confluence Health —Wenatchee, WA
- $17.13 - $26.45 an hour
- Computer literacy
- High school diploma or GED
- Clinic
- Employee assistance program
- Retirement plan
8d
Insurance Specialist
AgWest Farm Credit —Wenatchee, WA
- $40,000 - $72,600 a year
- Full-time
- Hybrid work
- Office
- Administrative experience
- Travel
- Wellness program
- AD&D insurance
Quick Apply
Sustainable Solutions Sales Specialist - Valent USA
Valent U.S.A. LLC —Wenatchee, WA
- $123,300 - $161,100 a year
- Full-time
- Mid-level
- Driving
- Ability to lift 75 pounds
- Profit sharing
- Health savings account
Quick Apply
Interventional Labs Tech I
Confluence Health —Wenatchee, WA
- $48.14 - $77.54 an hour
- On call
- Anatomy knowledge
- Hospital
- Computer literacy
- Employee assistance program
- Retirement plan
Interventional Labs Tech II
Confluence Health —Wenatchee, WA
- $50.54 - $81.41 an hour
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
- Health savings account
- Disability insurance
Interventional Labs Tech III
Confluence Health —Wenatchee, WA
- $53.07 - $85.48 an hour
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
- Health savings account
- Disability insurance
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Wenatchee, WA
- $19.25 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Surgical Coder
Pelvic Rehabilitation Medicine —United States
- $22 - $30 an hour
- Full-time
- Remote
- Anatomy knowledge
- Surgery
- HIPAA
Travel IMC RN Job in Birmingham, Alabama
GIFTED Healthcare —United States
- $2,122.06 a week
- Overtime
- Nursing
- Medication administration
- RN License
- Health insurance
- Dental insurance
Quick Apply
Travel Tele RN in Tucson, Arizona
Gifted Healthcare —United States
- $2,220.56 a week
- Overtime
- RN License
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Travel CCU RN in Burlington, Iowa
GIFTED Healthcare —United States
- $2,404.08 a week
- Overtime
- Patient monitoring
- Float pool
- RN License
- Health insurance
- Dental insurance
Quick Apply
19h

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Clinic Patient Access Specialist I

Confluence Health -
Wenatchee, WA

Apply Now

Job Details

$17.13 - $26.45 an hour
8 days ago

Benefits

Employee assistance program
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Clinical data entry
Typing
Grammar Experience
Quality data entry
Customer data entry

Full Job Description

Salary Range: $17.13 - $26.45 Overview:

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Pool Employees of Confluence Health receive a range of benefits in addition to compensation.

Retirement Plan
Pool Differential
Sick Leave
Shift Differential
Employee Assistance Program

For more information on our Benefits & Perks, click here!

Summary:

Please note: This is a pool position. No guarantee of hours.

This position represents Confluence Health during initial telephone, MyChart, and other means of contact by providing patients with appointments, medication refills, information assistance, and access to operational support services and clinical resources. The role ensures a high level of customer service consistent with Confluence Health's vision, mission, goals, and service standards. The ideal candidate will possess strong problem-solving abilities, empathy and patience in dealing with patients, teamwork and collaboration skills, and attention to detail and accuracy.

Position Reports To: Clinic Patient Access & SWBD Supervisor

Essential Functions:

Answer inbound calls promptly and professionally, routing them appropriately.
Schedule and cancel appointments based on need and patient requests, following system and clinic guidelines. Communicate appointment details, required preparations, and necessary paperwork to ensure on-time arrival and preparedness.
Review and confirm appointment details with callers, update patient demographics in Epic, and encourage MyChart enrollment. Inform patients of items to bring to appointments.
Act as a liaison between patients and their care teams.
Assist patients with medication refills, including identifying the need for new prescriptions, instructing patients on next steps, contacting pharmacies, and creating refill requests.
Learn and apply de-escalation techniques.
Relay clerical and clinical messages from patients, family members, and healthcare professionals to administrative and provider staff with clear spelling and grammar.
Identify emergent and crisis situations, gather necessary information, and use critical thinking to determine appropriate next steps, coordinating with provider staff as needed.
Assist patients through the Confluence Health system by coordinating with the Wenatchee Clinic Patient Access Center Nurse Telephone Triage - RNs and connecting patients with appropriate staff and EMS resources.
May be cross trained to handle Switchboard staff duties and shifts.
Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications:

Required:

High School diploma or equivalent (GED).
Experience in healthcare, call center, or customer service fields.
Ability to work in a fast paced and constantly changing environment with developed customer service principles and practices.
Excellent interpersonal and communication (oral and written) skills.
Proficiency in data entry, numeric typing, and computer navigation. Proper grammar and spelling are essential.

Desired:

Experience with computerized systems.
Knowledge of Medical Terminology.

Physical/Sensory Demands:

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

Walking - O
Sitting/Standing - C
Reaching: Shoulder Height - O
Reaching: Above shoulder height - O
Reaching: Below shoulder height - O
Climbing - O
Pulling/Pushing: 25 pounds or less - O
Pulling/Pushing: 25 pounds to 50 pounds - O
Pulling/Pushing: Over 50 pounds - O
Lifting: 25 pounds or less - O
Lifting: 25 pounds to 50 pounds - O
Lifting: Over 50 pounds - O
Carrying: 25 pounds or less - O
Carrying: 25 pounds to 50 pounds - O
Carrying: Over 50 pounds - O
Crawling/Kneeling - O
Bending/Stooping/Crouching - O
Twisting/Turning - O
Repetitive Movement - C

Working Conditions:

Office setting with co-workers, seated in a cubicle, interacting with patients and clinical staff via telephone, MyChart, and other acceptable contact methods.

Job Classification:

FLSA: Non-exempt
Hourly/Salary: Hourly

Physical Exposures For This Position:

Unprotected Heights – No
Heat – No
Cold – No
Mechanical Hazards – No
Hazardous Substances – No
Blood Borne Pathogens Exposure Potential – No
Lighting – No
Noise – Yes
Ionizing/Non-Ionizing Radiation – No
Infectious Diseases – No

Apply Now

Refine Your Search

quality systems specialist jobs in wenatchee, wa

Clinic Patient Access Specialist I

Insurance Specialist

Sustainable Solutions Sales Specialist - Valent USA

Interventional Labs Tech I

Interventional Labs Tech II

Interventional Labs Tech III

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Surgical Coder

Travel IMC RN Job in Birmingham, Alabama

Travel Tele RN in Tucson, Arizona

Travel CCU RN in Burlington, Iowa

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