Top 56 Information technology Jobs in Woodland Wa

Technical Support Specialist
Shoot 360 —Vancouver, WA
- $50,000 - $54,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Jeffrey Chain —Woodland, WA
- $75,000 - $87,500 a year
- Overtime
- ERP systems
- Mid-level
- Office
Quick Apply
Technical Support Analyst II
Weyerhaeuser —Longview, WA
- $82,533 - $123,800 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
IT Support Specialist
The Management Group, Inc —Vancouver, WA
- $25 - $32 an hour
- Mid-level
- Travel
- In-person
Quick Apply
Associate Director of Information Technology, Support
EDUCATIONAL SERVICE DIST 112 —Vancouver, WA
- $114,732.80 - $143,208.00 a year
- Full-time
- Google Workspace
- Computer Science
- Office
Information Technology Engineer
City of Longview, WA —Longview, WA
- $85,848 - $115,056 a year
- Full-time
- Computer Science
- 5 years
- System design
- Paid holidays
- Disability insurance
IT Manager, Help Desk
The Odom Corporation —Vancouver, WA
- $115,000 - $145,000 a year
- Pass drug screening
- Office
- 8 years
- Paid holidays
- Health insurance
Quick Apply
IT Technical Support Technician
Hoffman Construction Company —Portland, OR
- $75,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
14d
IT Operations Coordinator
PeaceHealth —Vancouver, WA
- $23.74 - $35.62 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Continuing education credits
- 403(b) matching
IT Help Desk Technician
Communauté de Communes des Lacs et Montagnes du Haut-Doubs —Vancouver, WA
- $20,000 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
Quick Apply
14d
IT Specialist - Onsite Support
North Sky Communications, LLC —Vancouver, WA
- $24 - $26 an hour
- Monday to Friday
- 18 years or older
- Mid-level
- US work authorization
- Employee stock purchase plan
- Paid holidays
Quick Apply
Associate Director of Information Technology, Infrastructure
EDUCATIONAL SERVICE DIST 112 —Vancouver, WA
- $114,732.80 - $143,208.00 a year
- Full-time
- Computer Science
- System design
- Office
Core IT Infrastructure Supervisor
Franz Family Bakery —Vancouver, WA
- From $80,168 a year
- Mentoring
- Experience equivalent to degree accepted
- Senior level
- Profit sharing
Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
Quick Apply
IT Infrastructure Engineer - Network & Enterprise Systems
TSMC —Camas, WA
- $92,220 - $135,480 a year
- Monday to Friday
- Background check
- Computer Science
- Physical & Rehabilitation Medicine
- Profit sharing
- AD&D insurance
IT Project Manager
JOHNSON HEALTH TECH TRADING INC —Vancouver, WA
- $90,000 - $120,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
Information Technology Project Coordinator*
Port of Portland —Portland, OR
- $57,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Wellness program
- Paid parental leave
1d
Configuration Technician
HTG, Inc. —Ridgefield, WA
- $19.15 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
Quick Apply
IT Infrastructure Engineer - Database and Network
TSMC —Camas, WA
- $92,220 - $135,480 a year
- Monday to Friday
- Background check
- Computer Science
- Physical & Rehabilitation Medicine
- Profit sharing
- AD&D insurance
Noc Technician
Ascendion —Vancouver, WA
- Weekends as needed
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
4d

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Technical Support Specialist

Shoot 360
Vancouver, WA

Quick Apply

Job Details

Full-time
$50,000 - $54,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

English
Windows
Technical support
High school diploma or GED
Driver's License
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Productivity software

Full Job Description

SUMMARY:

This position will be responsible for handling software and hardware issues that come in from corporate and franchise store locations. It is our top priority to treat our franchises and corporate store managers with excellence in customer service. This position requires frequent travel with a homebase in the Vancouver/Portland area.

ESSENTIAL DUTIES AND RESPONSIBILITIES other duties as assigned

· Diagnose, troubleshoot and assist in resolving technical hardware and software issues.

· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.

· Assist a new franchise with its’ technical requirements during and immediately after the installation.

· Track issues through to resolution, within agreed time limits. Ensure all issues are properly logged.

· Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

JOB DUTIES

· Ask customers targeted questions to quickly understand the root of the problem.

· Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, hardware staging, management, etc.).

· Provide prompt and accurate feedback to customers.

· Refer to internal database or external resources to provide accurate tech solutions.

· Prioritize and manage several open issues at one time and be self-managed on getting assigned work completed.

· Document technical knowledge in the form of notes, knowledge base articles or other forms of documentation.

· Provide input back to the team on improvements in the areas of software, hardware, training, and other things that would make the customer experience better.

· Maintain punctual, regular and predictable attendance.

· Work collaboratively in a team environment with a spirit of cooperation.

· Display good communication skills.

· Respectfully take direction from Supervisor.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

· High School Diploma or GED required

Associates degree in Computer Science or Management Information Systems preferred
1-3 years of job experience in technical support – including both software and PC hardware support
Windows Operating System
Microsoft Office
Basic PC desktop hardware knowledge
Experience working with a support ticket or IT help desk software system
Basic IT networking skills preferred

LANGUAGE SKILLS

· Fluent in English

· Excellent written and verbal communication skills

CERTIFICATES, LICENSES, REGISTRATIONS

· None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Lifting up to 15 pounds

· Bending, stooping, reaching

· Sitting up to 8 hours a day

· Occasional travel to domestic sites and some international travel (approximately 40%).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role is a 5 day work week, covering Saturdays and Sundays and 3 other weekdays.

Recruitment Scam Notice: Shoot 360 will never ask candidates to purchase equipment, deposit checks, or send money as part of the hiring process. All interviews are conducted by authorized Shoot 360 representatives using our official company email domain, @shoot360.com. If you receive a suspicious communication claiming to be from us, please contact us directly to verify its authenticity before taking any action.

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Technical support: 1 year (Preferred)

Ability to Commute:

Vancouver, WA 98682 (Required)

Ability to Relocate:

Vancouver, WA 98682: Relocate before starting work (Required)

Work Location: Hybrid remote in Vancouver, WA 98682

Quick Apply

Refine Your Search

information technology jobs in woodland wa

Technical Support Specialist

IT Specialist

Technical Support Analyst II

IT Support Specialist

Associate Director of Information Technology, Support

Information Technology Engineer

IT Manager, Help Desk

IT Technical Support Technician

IT Operations Coordinator

IT Help Desk Technician

IT Specialist - Onsite Support

Associate Director of Information Technology, Infrastructure

Core IT Infrastructure Supervisor

Desktop Support Analyst

IT Infrastructure Engineer - Network & Enterprise Systems

IT Project Manager

Information Technology Project Coordinator*

Configuration Technician

IT Infrastructure Engineer - Database and Network

Noc Technician

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