Top 8221 Customer experience Jobs in Worcester Ma

HR Generalist
Confidential —Worcester, MA
- $30 - $40 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Contract Manager - Hosp/Physician group exp a plus - Hybrid schedule
Fallon Health —Worcester, MA
- Full-time
- Hybrid work
- Clean driving record
- Research
- Mid-level
Executive Assistant to the Town Manager
Town of Auburn —Auburn, MA
- $68,000 - $78,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Sales Associate
Confidential —Worcester, MA
- $48,000 - $55,000 a year
- Full-time
- Continuous improvement
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
4d
Customer Sales Associate
Confidential —Worcester, MA
- $44,000 - $54,000 a year
- Full-time
- Mentoring
- Contracts
- In-person
- 401(k)
- 401(k) matching
Quick Apply
2d
Remote Customer Service Representative
Test of Time Plumbing Heating Air & Electrical —Worcester, MA
- $22 - $27 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Receptionist
NORTHEAST PROPERTIES —Worcester, MA
- From $17 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
Senior Customer Service Representative
NorthStock, Inc. —Southborough, MA
- From $30 an hour
- Full-time
- Customer service
- ERP systems
- Office
- Health insurance
- Dental insurance
Quick Apply
Payroll & HR Administrator
Ballard Truck Center —Worcester, MA
- $23 - $27 an hour
- Mid-level
- Office
- Administrative experience
Quick Apply
Employee Relations Coordinators - Day and Night shifts
IntelliSource —Worcester, MA
- From $30 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MA)
Bankers Life —Worcester, MA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Customer Service Rep. In/Out Call Center
NATIONAL TRUCK E.R.S. —Auburn, MA
- $41,600 - $63,000 a year
- Full-time
- Mid-level
- US work authorization
- Typing
- Health insurance
- Dental insurance
Quick Apply
Account/Customer Service Representative
Opulent Solutions Group —Worcester, MA
- $55,000 - $65,000 a year
- Full-time
- No experience needed
- Driver's License
- Driving
- Travel reimbursement
- Paid training
Quick Apply
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr
Fallon Health —Worcester, MA
- $22 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
Onsite Recruiter
IntelliSource —Worcester, MA
- $25 - $30 an hour
- Overtime
- Microsoft Excel
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Customer Care Representative
Amica Mutual Insurance Company —Westborough, MA
- $23.21 - $35.36 an hour
- Full-time
- Background check
- Sales
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
10d
Customer Success Representative
Reliable Respiratory —Worcester, MA
- $30 an hour
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
3d
Customer Service Representative
Optum —Auburn, MA
- $16.15 - $28.80 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Pediatrics
- Paid training
Customer Service/ Support Representative
Molex —South Grafton, MA
- $75,000 - $90,000 a year
- Oracle
- Pass drug screening
- Office
- Paid parental leave
- Health savings account
Office Administrative Assistant
Prorestore —Shrewsbury, MA
- From $24 an hour
- Part-time
- Hybrid work
- Office
- Administrative experience
- Construction experience
Quick Apply
8d

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HR Generalist

Confidential
Worcester, MA

Quick Apply

Job Details

Part-time | Full-time
$30 - $40 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

FMLA
Filing
Process improvement
Data entry
Payroll record maintenance

Full Job Description

The HR Generalist is responsible for the accurate and timely administration of payroll, employee benefits, retirement plans, and employee leave programs while providing comprehensive administrative support to the Human Resources department. This position ensures compliance with federal and state regulations, company policies, and payroll best practices while maintaining the highest level of confidentiality.

The HR Generalist serves as the primary resource for employees regarding payroll, benefits, leave administration, and HRIS functions. This role partners closely with leadership, managers, and employees to provide exceptional customer service while supporting HR initiatives and organizational goals.

Process accurate and timely weekly payroll for salaried and hourly employees, including timecards, payroll adjustments, bonuses, deductions, and final payroll review and approval
Maintain payroll records, reconcile payroll data, generate reports, and support payroll audits, year-end processing, and compliance activities
Administer employee benefits, including medical, dental, vision, life, disability, and other benefit programs, while coordinating enrollments, qualifying life events, terminations, and Open Enrollment
Serve as the primary point of contact for employee questions regarding payroll, benefits, deductions, and eligibility
Administer the company's 401(k) program, including enrollments, contribution changes, loans, distributions, hardship withdrawals, and annual audit support
Coordinate employee leave administration, including FMLA and PFML, ensuring compliance with federal, state, and company policies
Support onboarding by coordinating payroll setup, HRIS data entry, benefits enrollment, and new hire documentation
Maintain accurate employee records, personnel files, HRIS data, compliance documentation, and HR reports within Paycom
Assist with HR audits, employee communications, policy implementation, process improvements, and day-to-day Human Resources operations
Utilize Paycom and Microsoft Office Suite to manage payroll, benefits, reporting, and employee data
Maintain strict confidentiality of employee information, stay current on payroll and employment regulations, and perform additional HR projects and responsibilities as assigned

This role can be full-time or part-time position. Full-time employees are eligible for benefits. Unfortunately, part-time employees are not eligible for benefits.

Experience

Minimum of 3 - 5 years of payroll and benefits administration experience is required
Experience processing multi-employee payroll required
Experience administering employee benefits and retirement plans preferred

Knowledge, Skills, and Abilities

Thorough knowledge of payroll practices and applicable federal and state wage and hour laws
Working knowledge of employee benefits administration, retirement plans, and leave administration
Strong understanding of FMLA, ADA, COBRA, and other employment-related regulations
Exceptional attention to detail and accuracy
Excellent organizational, analytical, and problem-solving skills
Strong customer service and interpersonal skills
Excellent verbal and written communication skills
Ability to prioritize multiple projects while meeting strict deadlines
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information
Advanced proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and Teams
Ability to work independently as well as collaboratively within a team environment

Pay: $30.00 - $40.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Location:

Worcester, MA 01610 (Required)

Ability to Commute:

Worcester, MA 01610 (Required)

Work Location: Hybrid remote in Worcester, MA 01610

Quick Apply

Refine Your Search

customer experience jobs in worcester ma

HR Generalist

Contract Manager - Hosp/Physician group exp a plus - Hybrid schedule

Executive Assistant to the Town Manager

Sales Associate

Customer Sales Associate

Remote Customer Service Representative

Receptionist

Senior Customer Service Representative

Payroll & HR Administrator

Employee Relations Coordinators - Day and Night shifts

Entry Level Insurance Sales Agent - Hybrid Remote (MA)

Customer Service Rep. In/Out Call Center

Account/Customer Service Representative

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

Onsite Recruiter

Associate Customer Care Representative

Customer Success Representative

Customer Service Representative

Customer Service/ Support Representative

Office Administrative Assistant

I want to receive the latest job alert for customer experience in worcester ma

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