Top 623099 Manager, gqc support Jobs

Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
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Manager, Production Planning
PMX, Industries —Cedar Rapids, IA
- Weekends as needed
- Background check
- 5 years
- Master's degree
- Paid holidays
- Disability insurance
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UMB Bank Manager
Allied Onesource —Clayton, NM
- $70,000 - $100,000 a year
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
12d
General Manager
James River Broadcasting —Pierre, SD
- $75,000 - $100,000 a year
- Email
- Administrative experience
- Contracts
- Computer skills
- Health insurance
- Paid time off
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Automotive Service Manager
Weelborg Ford —Redwood Falls, MN
- $87,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Dealership
- Health savings account
- Health insurance
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6d
Fleet Manager
PRO ENERGY SERVICES GROUP LLC —Ramona, CA
- $118,700 - $138,600 a year
- Full-time
- Background check
- 7 years
- Microsoft Outlook
- Health insurance
- Dental insurance
SR. Pricing Manager
MW Company —Kansas City, MO
- $100,000 - $120,000 a year
- Full-time
- Background check
- 7 years
- Management
- Health savings account
- Disability insurance
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Founding Sales Manager (GTM Operator)
GIGR INC —San Francisco, CA
- From $80,000 a year
- Full-time
- 5 years
- English
- Fair chance
- Health insurance
- Flexible spending account
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Area Sales Manager
ALTENLOH BRINCK & CO US INC (SPAX, TRUFAST, & TRUF —Indianapolis, IN
- Full-time
- Construction site
- Product management
- Travel
- Health insurance
- Dental insurance
Regional Sales Manager
Brooklyn Bottling Company of Milton NY —Arkansas City, AR
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
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Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Product Manager – Power Products (Retail Hardware)
Confidential —Clarendon Hills, IL
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Territory Business Sales Manager - Williamsport, PA
Turning Point Brands, Inc. —Williamsport, PA
- $55,000 - $60,000 a year
- Full-time
- Clean driving record
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Service Manager
Lakeside International Trucks —Madison, WI
- From $80,000 a year
- Full-time
- Management
- Dealership
- 5 years
- Health savings account
- Health insurance
Quick Apply
Operations Manager
Kofile Technologies —Washington, MO
- Full-time
- 5 years
- Engineering
- ERP systems
- Paid parental leave
- Paid holidays
Quick Apply
Operations Manager - HVAC installations
Unilux Suite Solutions —Chicago, IL
- $110,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
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8d
Area Manager
MB Crusher America —Reno, NV
- $44,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development experience
- Travel
- Health insurance
- Dental insurance
Quick Apply
Branch Relationship Manager- Williamstown, VT
Bar Harbor Bankshares —Williamstown, VT
- $49,000 - $80,000 a year
- High school
- Mid-level
- Office
- Wellness program
- Paid holidays
Collision Center Manager
Confidential —Albuquerque, NM
- From $100,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply

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Client Support Manager

Barrett Distribution Centers -
Olive Branch, MS

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Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

manager, gqc support jobs

Client Support Manager

Manager, Production Planning

UMB Bank Manager

General Manager

Automotive Service Manager

Fleet Manager

SR. Pricing Manager

Founding Sales Manager (GTM Operator)

Area Sales Manager

Regional Sales Manager

Technical Services Manager

Regional Sales & Customer Service Manager

Product Manager – Power Products (Retail Hardware)

Territory Business Sales Manager - Williamsport, PA

Service Manager

Operations Manager

Operations Manager - HVAC installations

Area Manager

Branch Relationship Manager- Williamstown, VT

Collision Center Manager

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