Director of Customer Success
Movn Health —Remote
- $140,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Team management
- Travel reimbursement
- Health insurance
Quick Apply
Customer Solutions Director
Beacon Talent —Remote
- $172,956 - $188,643 a year
- Full-time
- Remote
- Senior level
Quick Apply
Director of Customer Support
Sana Benefits —Remote
- $133,450 - $157,000 a year
- Full-time
- Remote
- 6 years
- Mentoring
- Recruiting
- Paid parental leave
- Health savings account
Director of Customer Success Management
Owner.com —Remote
- $190,000 - $210,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Recruiting
- Health insurance
Director of Customer Success
Silent Witness —Remote
- $48,000 - $120,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
8d
Director of Customer Success
Navina —Remote
- Full-time
- Up to 50% travel
- 3 years
- Team management
Quick Apply
Director, Commercial Customer Success
Vanta —Remote
- $243,000 - $286,000 a year
- Full-time
- Remote
- Senior level
- Commercial
- Commuter assistance
- Paid parental leave
EverPro - Director of Customer Success (Remote, US)
EverCommerce —Remote
- $116,000 - $150,000 a year
- Remote
- 8 years
- Travel
- US work authorization
- Employee stock purchase plan
- Health insurance
Director of Customer Success
Infinx —Remote
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Senior level
- Paid holidays
- Health insurance
Quick Apply
3d
Director, Network Products
Virtuoso, Ltd. —Remote
- $150,000 - $180,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Head of Development
Southeast Community Foundation —Los Angeles, CA
- $7,500 a month
- Contract
- Remote
- Background check
- Research
- Bachelor's degree
Quick Apply
Director, Equipment Finance Business Development
Transport Enterprise Leasing —Remote
- $125,000 - $150,000 a year
- Marketing
- Finance
- Bachelor's degree
- Paid holidays
- Tuition reimbursement
Territory Sales Engineer
Telesis Technologies, Inc., A Hitachi Group Company —Georgia
- Full-time
- Remote
- Background check
- 5 years
- Engineering
- Travel reimbursement
- Relocation assistance
Quick Apply
Territory Sales Manager - W. TX & NM
DATAMARS —Amarillo, TX
- $90,000 - $115,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- 3 years
Quick Apply
14d
National Sales Director (Personal Injury - Healthcare Software)
Float Group —Remote
- $150,000 - $300,000 a year
- Part-time
- Remote
- 5 years
- Business development experience
- Travel
- Relocation assistance
- Health insurance
Quick Apply
Clinical AI Evaluator - Physician
Altitude —Remote
- Part-time
- Remote
- Medicine
- Continuous improvement
- Senior level
Quick Apply
4d
Business Development Executive – Commercial Facilities Services
Opus Operations —Miami, FL
- $60,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Business development experience
- Paid time off
Quick Apply
16h
Sales Director
OpSec Security —New York, NY
- $2 - $3 a day
- Full-time
- Remote
- Contracts
- Senior level
Quick Apply
Director of Business Development - U.S. Air Force
PLEXSYS —Camas, WA
- $176,500 - $223,000 a year
- Full-time
- Remote
- Engineering
- Travel
- Military encouraged
- AD&D insurance
- Paid holidays
Quick Apply
10d
Director of Business Development
Oneida Innovations Group —Remote
- Full-time
- Background check
- Microsoft Excel
- Engineering
- Health savings account
- Disability insurance
Quick Apply

I want to receive the latest job alert for director of customer success in (remote)

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer success jobs near (remote)

Director of Customer Success

Movn Health
Remote

Quick Apply

Job Details

Full-time
$140,000 - $180,000 a year

Benefits

Travel reimbursement
Work from home stipend
Stock options
Health insurance
Unlimited paid time off
Dental insurance
Vision insurance

Qualifications

Bachelor's degree

Full Job Description

Location: Remote (East Coast / Southeast preferred) | Reports to: CEO | Travel: ~50% (variable)

About Movn Health

Movn Health is redefining how people recover from heart disease. As the nation's leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event. Developed in collaboration with Stanford University and grounded in decades of published clinical research, Movn delivers a recovery experience that is personalized, compassionate, and proven to improve outcomes. Our fully virtual program makes world-class cardiac rehab accessible from home — helping patients build lasting heart-healthy habits while reducing hospital readmissions and costs for our partners. At Movn Health, we believe heart care should be human, proactive, and accessible to everyone — and we're building the future of cardiac recovery to make that vision real.

The Role

We're looking for a Director of Customer Success who is equal parts relationship-builder and revenue orchestrator. This is not a passive account management role — you'll be the person who turns satisfied partners into enthusiastic referral champions, and who brings the right intelligence back into the organization to unlock growth across payer contracting, new business lines, and marketing.

You'll work in close partnership with the CEO on revenue strategy, serving as the connective tissue between our clinical outcomes and the provider and payer partners who refer patients to us. You'll be on the road regularly — meeting cardiologists, practice managers, and hospital administrators — with a particular focus on the Northeast corridor and Mid-Atlantic, while covering national accounts as the business scales.

You'll own the full post-sale lifecycle: onboarding, engagement, referral growth, renewals, and expansion. You'll also be expected to deliberately pursue a measured volume of new logo opportunities — particularly where your existing relationships open doors. And critically, you'll serve as the eyes and ears of the field - bringing partner intel back to payer contracting, ops, and marketing and bringing new changes to help the whole revenue engine move faster.

What You'll Own

Grow qualified referral volume across existing hospital, cardiology group, and health plan partnerships — nationally, with depth in the Northeast and Mid-Atlantic
Drive renewals and achieve >100% Net Revenue Retention through upsells, site expansions, and consistent partner engagement
Activate new provider groups under existing payer agreements
Activate payer partnerships in regions to maximize company impact
Serve as a cross-functional intelligence hub — bringing field insights to payer contracting, marketing, and operations to accelerate payer enrollments, new business line activation, and patient conversion
Deliberately identify and pursue a target number of net-new sales opportunities per quarter, in close partnership with new sales team
Build and execute a standardized implementation and onboarding playbook for new partner launches, lay the groundwork for a scalable customer success function — with the expectation of building and leading a team as volume grows
Run a consistent QBR cadence with all key partners, translating operational and clinical outcomes into compelling value narratives
Turn top-performing partners into active referral advocates and case study participants

What You Bring

7–10 years in customer success, account management, or provider/payer relations in digital health, cardiovascular care, or chronic disease management
$2M through referrals, renewals, and account expansion
Experience navigating hospital systems, cardiology groups, and payer-provider dynamics
Proven ability to translate clinical outcomes data into business value for non-clinical stakeholders
Established network in the Northeast / Mid-Atlantic healthcare market strongly preferred
Clinical or allied health background (RN, Exercise Physiologist, PA, etc.) a meaningful plus
Comfortable with ~50% travel, including frequent in-person visits to partner sites
Bachelor's degree required; MHA, MBA, or clinical graduate degree preferred

Who You Are

A natural connector who earns trust quickly and invests in relationships for the long haul
Mission-oriented — you care deeply about patients getting access to life-changing care
Metrics-driven — you track referral trends, NRR, pipeline, and partner health with rigor
Growth-minded — you see customer success and sales as two sides of the same coin
A future team-builder — you're already thinking about how to scale what you build
Startup-ready — you move fast, make decisions with imperfect information, and want to see your work directly change lives

Compensation & Benefits

Medical, dental, and vision insurance — fully or 90% employer-paid
Unlimited PTO
All business travel reimbursed
Home office stipend
Stock options at Director-level seniority, vesting over 4 years with a 1-year cliff

Quick Apply

Refine Your Search

director of customer success jobs in (remote)

Director of Customer Success

Customer Solutions Director

Director of Customer Support

Director of Customer Success Management

Director of Customer Success

Director of Customer Success

Director, Commercial Customer Success

EverPro - Director of Customer Success (Remote, US)

Director of Customer Success

Director, Network Products

Head of Development

Director, Equipment Finance Business Development

Territory Sales Engineer

Territory Sales Manager - W. TX & NM

National Sales Director (Personal Injury - Healthcare Software)

Clinical AI Evaluator - Physician

Business Development Executive – Commercial Facilities Services

Sales Director

Director of Business Development - U.S. Air Force

Director of Business Development

I want to receive the latest job alert for director of customer success in (remote)

Related Searches

Explore jobs in more locations

About Movn Health

The Role

What You'll Own

What You Bring

Job Seeker Tools

Employer Tools

Browse

Stay Connected