Top 3992 Customer service representative Jobs in ]remote

Service Professional (Life Insurance)
Penn Mutual —Remote
- $48,000 - $52,000 a year
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
- Life insurance
Call Center Representative - Hybrid St Petersburg, FL
Zelis —Saint Petersburg, FL
- $17.75 an hour
- Full-time
- Remote
- Computer literacy
- Communication skills
- Entry level
Customer Support Representative
Lone Wolf Technologies —Remote
- $26.00 - $28.50 an hour
- Full-time
- Remote
- Mid-level
- Accounting
- Conflict management
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Customer Service Representative
Good Fortune Builders and Construction Inc. —Remote
- $17 - $25 an hour
- Part-time
- Remote
- Computer literacy
- Administrative experience
- Communication skills
- Flexible schedule
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Client Care Representative
Access One Inc. —Remote
- $20 - $23 an hour
- Remote
- Bachelor's degree
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
CUSTOMER SERVICE REPRESENTATIVE
JR Services —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
Customer Service Representative
Skyline Client Services, LLC —Remote
- From $10 an hour
- Part-time
- Remote
- Background check
- Computer literacy
- Computer skills
- Flexible schedule
Quick Apply
Customer Service Representative
PainPoint Health —Remote
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Medical terminology
- Communication skills
- Continuing education credits
- Health savings account
Quick Apply
11d
Customer Service Specialist
HomeCare.com —Remote
- $20 an hour
- Full-time
- Remote
- Customer service
- Home Health
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
10d
Customer Service Representative
Independence Pet Group —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Commuter assistance
- Paid parental leave
12d
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Support Specialist (2026-8014)
CareTria —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Representative
TAO Clean —Remote
- $17 - $18 an hour
- Full-time
- Remote
- Writing skills
- Bachelor's degree
- Organizational skills
- Health insurance
Quick Apply
14d
Clinical Support - Phone Team Member
Anywhere Clinic —Remote
- $20 - $25 an hour
- Full-time
- Communication skills
- Telehealth
- Entry level
1d
Customer Service Representative - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
3d
Remote Client Booking Consultant
Traveling Medic Consulting —Remote
- $15 - $35 an hour
- Part-time
- Remote
- Entry level
- Flexible schedule
Quick Apply
Customer Success Specialist
CrowdVolt —Remote
- $20 - $25 an hour
- Part-time
- Remote
- Visual & Performing Arts
- 1 year
- Communication skills
- Paid training
- Work from home
Quick Apply
Customer Service Representative
Williams-Sonoma, Inc. —Remote
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount
Quick Apply

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Service Professional (Life Insurance)

Penn Mutual -
Remote

Apply Now

Job Details

Full-time
$48,000 - $52,000 a year

Benefits

Opportunities for advancement
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Job Description:

Job Description

The Service Professional plays a vital role in delivering Top-Tier Service to our clients, ensuring each interaction reflects Penn Mutual’s unwavering commitment to excellence. Our team members take ownership of building meaningful relationships with every caller and embrace the accountability that comes with being a trusted voice of Penn Mutual to our policyholders, beneficiaries, and Financial Professionals.

Those selected for this role will demonstrate a passion for best-in-class service, managing a variety of inbound calls with care and professionalism. Responsibilities include actively listening to callers’ needs, resolving inquiries promptly and accurately, educating on policy details, and proactively identifying solutions that support both immediate and long-term goals. Every interaction should foster a seamless, thoughtful, and trusted customer experience.

We have embraced a flexible approach to work as we are 100% remote. This model allows you to balance your life and bring your whole self to work so that you can focus on providing top-tier service to our financial professionals and the account holders.

Responsibilities.

Compassionate problem solver for our clients and policy beneficiaries.

Empathetically listen to clients’ concerns, provide emotional support during challenging situations, and offer solutions that meet their current and future needs.

Serve as a dedicated advocate for policyholders, understanding their unique needs and advocating on their behalf within the organization to ensure their concerns are addressed promptly and efficiently.

Demonstrate a commitment to continuous improvement by actively seeking feedback, participating in training programs, and implementing best practices in Customer Success.

Develop in-depth knowledge of Penn Mutual’s life and annuity products.

Manage a wide range of inbound client inquiries with professionalism and accuracy.

Investigate and follow up on basic or routine questions/issues to resolve concerns in an accurate and timely manner.

Accept ownership of the interaction and provide a high caliber of service and follow-through.

Interpret each request and navigate multiple administration systems as well as our workflow and imaging tools to gain and document needed information.

Process routine financial and non-financial transactions and document records with consistent quality, attention to detail, and according to department policies and procedures.

Recommend and facilitate process changes to continuously improve customer experience.

Meet or exceed individual and team performance goals and service metrics.

Escalate more complex issues as appropriate.

Responsible for adherence to the company’s framework of internal controls.

Work collaboratively and may participate on project teams as needed.

Ability to work a shift currently between the hours of 8am ET and 6pm ET, Monday through Friday.

Complies with all company and site policies and procedures.

Remains current in profession and industry trends.

Successfully completes regulatory and job training requirements.

Performs other duties as assigned.

Skills and Abilities

A customer service attitude that demonstrates professionalism, confidence as well as a friendly, supportive tone over the phone.

Ability to comprehend and articulate complex life insurance and/or annuity product information and business processes.

Execute requests with urgency, thoroughness, and professionalism.

Ability to navigate multiple systems and resources.

Excellent analytical and organizational skills with attention to detail.

Excellent communication skills, both verbal and written, required.

Willingness and proven ability to work on multiple tasks and adapt to a changing work environment.

Excellent problem-solving skills – the ability to see beyond the request by the caller to determine what may be intended.

Willingness and ability to work under pressure and meet deadlines.

Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.

Ability to work with others in a collaborative team environment.

Some roles may be specified to require proficiency in Spanish.

Education

H.S. Diploma or Equivalent required.

FINRA Series 6 license strongly preferred.

Bachelor's Degree or higher preferred.

Industry certifications such as LOMA preferred.

Experience

1-3 years of direct or related customer service experience with life insurance, annuities, or financial services required.

Experience with life insurance/annuity products required.

Experience with providing customer service in a contact center required.

Solid working knowledge Microsoft Office products such as Excel, Word, and Outlook required.

Experience with Five9s systems preferred.

Base Salary Range: $48,000 - $52, 000

#hp

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

Apply Now

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