Top 2231 Customer service representative Jobs in 11224

New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)
Miss Circle —Brooklyn, NY
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Dexian —New York, NY
- $18 - $20 an hour
- Contract
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Life insurance
Quick Apply
1d
Customer Service Manager
Advantage Wholesale Supply —Brooklyn, NY
- $65,000 - $85,000 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Dexian —New York, NY
- $18 - $20 an hour
- Contract
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Life insurance
Quick Apply
1d
Customer Service Associate / Cashier
Fluffies Hot Chicken & Frankie Rolls —New York, NY
- $17.10 - $18.10 an hour
- Part-time
- 18 years or older
- Sales
- Customer service
- Paid time off
- Employee discount
Quick Apply
Member Services Representative
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Online Chat Specialist (Entry Level)
Life Church Victorvillle —New York, NY
- $28 - $35 an hour
- Full-time
- Remote
- Communication skills
- Entry level
3d
Customer Service Remote Agent Position
Global Contact Services —Long Island City, NY
- $16.50 - $17.00 an hour
- Overtime
- Remote
- In-person
- Entry level
- Paid training
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Patient Care Coordinator (Remote)
Hello Pediatrics —New York, NY
- From $22 an hour
- Part-time
- Remote
- Background check
- Vital signs
- Customer service
Quick Apply
1d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Specialist - Full Time - Remote
Datavant —New York, NY
- $17.78 - $21.00 an hour
- Full-time
- Remote
- HIPAA
- Microsoft Office
- High school diploma or GED
Provider Services Representative
MJHS —New York, NY
- $40,000 - $43,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Telephone Representative II (Provider Relations)
1199SEIU Family of Funds —New York, NY
- $49,495.68 - $62,570.04 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Vision insurance
6d
Customer Support Specialist
Brooklyn Kitchen —Brooklyn, NY
- $20 - $25 an hour
- Full-time
- Spanish
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
1d
Call Center Representative I
MetroPlus Health Plan —New York, NY
- $48,791 a year
- Full-time
- Hybrid work
- Sales
- Research
- High school diploma or GED
Customer Support Specialist
Remote Talent Cloud —New York, NY
- $20,800 - $41,600 a year
- Contract
- Remote
- Computer literacy
- English
- Entry level
Quick Apply
Customer Onboarding Specialist
DoorDash USA —New York, NY
- $21.20 - $31.20 an hour
- Mid-level
- Military encouraged
- Fair chance
- Paid parental leave
- Parental leave
Quick Apply
3d
Customer Service Representative I
NYC Health + Hospitals —New York, NY
- $48,791 a year
- Full-time
- Entry level
- Commuter assistance
- Paid holidays
2d

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New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)

Miss Circle
Brooklyn, NY

Quick Apply

Job Details

Full-time
$18 - $25 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Writing skills
Quality control

Full Job Description

About Miss Circle

Miss Circle is a New York-based women’s fashion brand with an online store and flagship retail location in Soho, NYC. We are looking for a detail-oriented and highly organized Email Customer Service & Returns Coordinator to join our team.

Job Description

The Email Customer Service & Returns Coordinator will be responsible for handling customer inquiries through email and supporting the full return and exchange process. This role requires strong communication skills, attention to detail, and the ability to coordinate with multiple internal teams, including the store team, design team, return team, shipping team, and overseas factory team.

Mandarin speaking is preferred, as this role may involve communication with overseas factory partners.

Key Responsibilities

· Respond to customer service emails in a timely, professional, and friendly manner.

· Assist customers with order questions, return requests, exchanges, shipping issues, product inquiries, and general support.

· Review and process return requests according to company policy.

· Inspect returned items and coordinate with the return team to determine whether items can be placed back into inventory.

· Update inventory records accurately after return items are approved.

· Communicate with the store team regarding customer concerns, in-store returns, product availability, and order-related issues.

· Work with the shipping team to resolve delivery issues, lost packages, delayed shipments, and address corrections.

· Coordinate with the design team regarding product quality concerns, sizing feedback, defects, or customer comments.

· Communicate with overseas factory teams when needed regarding product issues, defects, production questions, or restocking matters.

· Keep clear records of customer communications, return status, and inventory updates.

· Escalate urgent or complex customer issues to management when needed.

· Help improve customer service procedures and support a smooth return and exchange experience.

Qualifications

· Previous customer service experience, preferably in fashion, retail, e-commerce, or apparel.

· Strong written communication skills in English.

· Mandarin speaking preferred.

· Excellent attention to detail and organizational skills.

· Ability to multitask and manage a high volume of customer emails.

· Comfortable working with order management systems, inventory systems, email platforms, and spreadsheets.

· Positive attitude and strong problem-solving ability.

· Able to communicate professionally with customers and internal teams.

· Fashion or apparel industry experience is a plus.

Ideal Candidate

The ideal candidate is responsible, detail-oriented, patient, and highly organized. They should be comfortable handling customer concerns professionally while also coordinating internally to make sure returns, exchanges, inventory updates, and product issues are handled accurately and efficiently.

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Ability to Commute:

Brooklyn, NY 11232 (Required)

Ability to Relocate:

Brooklyn, NY 11232: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in 11224

New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)

Customer Service Representative

Customer Service Manager

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Customer Service Associate / Cashier

Member Services Representative

Online Chat Specialist (Entry Level)

Customer Service Remote Agent Position

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Patient Care Coordinator (Remote)

Call Center Representative - English & Spanish (Remote)

Customer Service Specialist - Full Time - Remote

Provider Services Representative

Telephone Representative II (Provider Relations)

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Call Center Representative I

Customer Support Specialist

Customer Onboarding Specialist

Customer Service Representative I

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