Top 980 Receptionist Jobs in 90502

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
20h
Dental Receptionist
Confidential —Hawthorne, CA
- $24 - $28 an hour
- Urgently hiring
- Background check
- Spanish
- Dental office
- Health insurance
- Dental insurance
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7d
Front Desk Concierge
Dynasty Employment Solutions —Commerce, CA
- $22 - $26 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
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5d
Medical Front Office Receptionist
SYNERGY HEMATOLOGY ONCOLOGY MEDICAL ASSOCIATES, INC. —West Hollywood, CA
- $22 - $24 an hour
- Full-time
- Anatomy knowledge
- Blood sampling
- Vital signs
- Free parking
- Paid training
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Front Desk Receptionist / Administrative Assistant
Lidman Law —El Segundo, CA
- From $23 an hour
- Part-time
- Microsoft Word
- Spanish
- Customer service
- Health insurance
- Dental insurance
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Secretarial Assistant
Harbor Regional Center —Torrance, CA
- $40,643 - $46,488 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Front Desk Receptionist
Elder Law Services of California —Torrance, CA
- $18 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Inventory management
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Patient Services Specialist - PMI Float Southern LA County
Providence —Torrance, CA
- $24.00 - $31.52 an hour
- Full-time
- Clinic
- Fair chance
- In-person
- Paid parental leave
- Paid holidays
Dental Receptionist
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC —Torrance, CA
- $20 - $23 an hour
- Full-time
- Dental office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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1d
Temporary Receptionist
Vermont Healthcare Center —Torrance, CA
- $19 - $21 an hour
- Temporary
- Spanish
- Skilled nursing facility
- Computer literacy
Quick Apply
23h
Front Office Medical Assistant
Argus Medical Management, LLC —Torrance, CA
- $21 - $23 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Front Desk Agent
Cara Hotel —Los Angeles, CA
- $23 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Administrative Assistant (Part-Time)
Hot Rods & Handguns —Huntington Beach, CA
- $17 - $18 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Office
- 401(k)
- Employee discount
Quick Apply
Admin/Personal Assistant
MAN Staffing —Carson, CA
- $25 - $30 an hour
- Full-time
- Microsoft PowerPoint
- Bilingual
- Spanish
Quick Apply
Legal Receptionist
Shegerian & Associates —Los Angeles, CA
- $45,760 - $47,840 a year
- Full-time
- Writing skills
- Office
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Dental Receptionist - Torrance
Children's Happy Teeth & Happy Braces —Torrance, CA
- $19 - $23 an hour
- Full-time
- Dental office
- HIPAA
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
12d
Medical Spa Front Desk Associate
South Bay Plastic Surgeons —Torrance, CA
- $20 - $23 an hour
- 8 hour shift
- Sales
- Customer service
- High school diploma or GED
- Employee discount
- Paid sick time
Quick Apply
7d
Medical Receptionist - Full Time
ProSport Physical Therapy —Carson, CA
- $20.50 - $22.50 an hour
- Full-time
- 18 years or older
- Spanish
- HIPAA
Front Office - Agent
Carson Doubletree —Carson, CA
- $20 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
Veterinary Receptionist / Client Service Representative
Pacific Animal Hospital —Redondo Beach, CA
- $25 - $28 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
20 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

receptionist jobs in 90502

Patient Experience and Customer Service Training Specialist

Dental Receptionist

Front Desk Concierge

Medical Front Office Receptionist

Front Desk Receptionist / Administrative Assistant

Secretarial Assistant

Front Desk Receptionist

Patient Services Specialist - PMI Float Southern LA County

Dental Receptionist

Temporary Receptionist

Front Office Medical Assistant

Front Desk Agent

Front Desk Administrative Assistant (Part-Time)

Admin/Personal Assistant

Legal Receptionist

Dental Receptionist - Torrance

Medical Spa Front Desk Associate

Medical Receptionist - Full Time

Front Office - Agent

Veterinary Receptionist / Client Service Representative

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