Top 1859 Social and Community Service Managers Jobs in San Francisco, CA

Clinical Associate Director of Support Services
The Tenderloin Housing Clinic —San Francisco, CA
- $111,270 a year
- Full-time
- In person
- Customer service
- Licensed Clinical Social Worker
- English
Senior Human Resources Manager
East Bay Center for the Performing Arts —Richmond, CA
- $93,800 - $131,300 a year
- Full-time
- Hybrid work
- Background check
- Research
- Office
- Paid holidays
- Disability insurance
Quick Apply
Social Work Supervisor
Center for Elders' Independence —Oakland, CA
- $92,150 - $138,225 a year
- Full-time
- Spanish
- CPR Certification
- Master of Social Work
Quick Apply
Clinical Supervisor
Institute on Aging —San Francisco, CA
- $117,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- Master of Social Work
- Nursing
- Health savings account
- Health insurance
Quick Apply
Associate Director of Support Services
Tenderloin Housing Clinic —San Francisco, CA
- From $92,090 a year
- Full-time
- LMFT
- Master of Social Work
- Management
- Paid holidays
- Disability insurance
Wellness Program Manager (Open and Promotional)
County of San Mateo —San Mateo, CA
- $140,462.40 - $175,510.40 a year
- Online Application
- Nursing
- Office
- Analysis skills
- Wellness program
- Employee assistance program
4d
Care Manager
Institute on Aging —San Francisco Bay Area, CA
- $85,759 - $102,495 a year
- Full-time
- Master of Social Work
- Skilled nursing facility
- Working with individuals with disabilities
- Health savings account
- Health insurance
Quick Apply
Case Manager
Institute on Aging —San Mateo, CA
- $85,759 - $102,495 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Master of Social Work
- 403(b) matching
- Mileage reimbursement
Quick Apply
Case Manager 2
Institute on Aging —San Mateo, CA
- $85,759 - $102,495 a year
- Full-time
- Hybrid work
- Bilingual
- Master of Social Work
- Working with individuals with disabilities
- 403(b) matching
- Mileage reimbursement
Quick Apply
Senior Care Manager
Institute on Aging —San Francisco, CA
- $84,077 - $100,484 a year
- Full-time
- Hybrid work
- Background check
- Master of Social Work
- Skilled nursing facility
- 403(b) matching
- Mileage reimbursement
Quick Apply
Clinic Administrative and Compliance Manager - Health Access Point
Rafiki Coalition —San Francisco, CA
- $85,000 - $95,000 a year
- Weekends as needed
- Clinic experience
- Mid-level
- 3 years
6d
Director of Health Care Facilitator, Mental Health and Employee Support Services
University of California San Francisco —San Francisco, CA
- Full-time
- 6 years
- Analysis skills
- University
Director of Community Engagement
Vayu Health —San Francisco, CA
- $130,000 - $150,000 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Vision insurance
Quick Apply
Deputy Director for Programs - Department of Homelessness and Supportive Housing (PEX 0953)
City and County of San Francisco —San Francisco, CA
- $196,612 - $250,978 a year
- Online Application
- Adults
- Office
- Master's degree
- Continuing education credits
Director, Family and Women Resources Center
GLIDE —San Francisco, CA
- $125,000 - $150,000 a year
- Weekends as needed
- Writing skills
- Office
- 3 years
Associate Director of Resident Services - San Francisco
Mercy Housing Incorporated —San Francisco, CA
- $105,000 - $120,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- 403(b) matching
- Paid parental leave
Quick Apply
Counseling and Administrative Manager
University of California San Francisco —San Francisco, CA
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
ECM Program Manager
CARDEA HEALTH —San Francisco Bay Area, CA
- $120,000 - $140,000 a year
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Citywide Violence Response Manager I (0922) - Adult Probation Department
City and County of San Francisco —San Francisco, CA
- Weekends as needed
- Customer service
- Writing skills
- Residential
6d
Senior Director of People and Culture (Hybrid)
PopHealth Learning Center —Oakland, CA
- $210,000 - $245,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
6d

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Clinical Associate Director of Support Services

The Tenderloin Housing Clinic
San Francisco, CA

Apply Now

Job Details

Full-time
$111,270 a year

Qualifications

Crisis intervention
Staff supervision
Confidential information handling
Team supervision
Customer service
Crisis management
Presentations for conferences or internal meetings
Social service program staff supervision
In-person customer service
Client assessment in social work
Licensed Clinical Social Worker
Social work
Workplace dispute resolution
Employee relationship building
English
Microsoft Office
Master's degree
Team development
Working with individuals experiencing homelessness
Supervising experience
Case management
Incident response (Crisis management methodologies)
Conflict management
Relationship management
Leading team collaboration initiatives
Managing projects
Productivity software
Working with individuals from underserved communities
Non-profit experience
Project leadership

Full Job Description

About the Position

The Associate Director of Support Services Clinical is responsible for program administration, and for the provision of oversight and clinical direction to the Support Service Managers and Case Managers working in residential hotel(s) providing support services to formerly homeless single adults, in accordance with Tenderloin Housing Clinic’s (THC) Mission, Core Values, and Customer Service Philosophy.

Job Duties

Leadership and Management

Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff in accordance with THC policies and directives.
Conduct regularly scheduled meetings, supervisions, onboarding, and trainings to motivate Support Services Managers and Case Managers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Identify department training needs and assist with development, scheduling, and facilitating needed training.
Ensure the staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
Hold staff accountable for high levels of performance, teamwork, and quality customer service.
Provide leadership, vision, and project direction that engender trust and respect.
Participate in the leadership activities of the department’s management team and play a broad leadership role for the department.
Set expectations for and oversee the quality of case management services provided to tenants, including innovative approaches to work with hard-to-engage tenants.
Participate actively in agency quality assurance activities including performance and outcomes review, case file review, customer satisfaction surveys, incident review, and improvement planning.

Administration and Operations

Work with the department leadership to develop systems and procedures that improve the operations and services of the department, that foster program development, and that support the achievement of program objectives and outcomes.
Partner and coordinate within the department and with other THC departments to meet objectives and ensure comprehensive services.
Act as an advisor and decision-maker for logistical matters and case questions.
Support and facilitate a cooperative teamwork-oriented relationship with Property Management (external and internal) and Housing Services staff.
Monitor department compliance with contracts, including conducting regular file audits and monitoring client contact notes.
Fulfill case management and management responsibilities when there are gaps in staffing.
Monitor and approve financial expenditures for community events.
Attend, participate in, and facilitate all meetings, as requested.

Support Services in Supportive Housing

In conjunction with the Director of Support Services, direct and guide the overall delivery of support services in residential buildings in accordance with THC’s Mission, Core Values, Customer Service Philosophy, and policies and procedures.
Work closely with Support Services Managers/Case Managers to develop intervention and engagement strategies to ensure high quality, supportive, caring interactions with tenants.
Work closely and collaboratively with the Property Management and Housing Services Departments to ensure consistent and comprehensive services to tenants.
Work closely with the UCSF Behavioral Health Roving Team to ensure on-going best practices in collaborative case management provision with acute tenants.
Review all pending eviction cases and provide recommendations on how to proceed.
Provide oversight to the development and coordination of client services and community events provided by the Support Services Department.
Provide crisis analysis and assist in the hospitalization of tenants when necessary.
Facilitate regularly scheduled case conference meetings for Support Services team.
Oversee an internship program, providing required supervision and completing all required documentation.
Provide clinical supervision for assigned clinical personnel and other support staff. Supervision needs will be evaluated based on clinical experience and performance and may be weekly but not less than bi-weekly.
Provide assessments/initiate application to determine the appropriateness of an involuntary detention of a client through 5150 criteria.
Facilitate regularly scheduled case conference meetings for Support Services team.
Oversee an internship program, providing required supervision and completing all required documentation.
Facilitate Critical incident reviews and staff debriefings.

Requirements

Essential Qualifications

MA/MS degree in Social Work or related field required.
LCSW required.
Must complete an Involuntary Hold Training (5150/5250) that requires up to 8 hours for certification, sponsored by THC.
Must have a minimum of 4 years of work in a non-profit that includes direct or indirect experience with multi-diagnosed, low-income, homeless, or formerly homeless adults.
Must have a minimum of 2 years of proven leadership and hands-on experience training and managing staff and programmatic functions.
Must have strong clinical assessment and crisis management skills.
Must have a minimum of 2 years of experience in program management and administration skills.
Must have a thorough working knowledge of Microsoft Office Suite.
Must have an ability to produce and analyze reports and write business correspondence.
Must have an ability to effectively present information and respond to questions from groups of managers, employees, clients, and the general public.
Must have an ability to read, understand, apply language, and make independent decisions based on policies, governmental regulations, technical procedures, and contracts.
Must have demonstrated analytical, critical thinking, and problem-solving skills.
Must have conflict resolution experience.
Must have demonstrated customer service skills.
Must be a proactive self-starter with the ability to take initiative, develop action steps/goals, and follow through on action steps to goal completion.
Must be able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail.

Required Behavioral Skills and Abilities

Demonstrates passion, commitment, and behavior that are consistent with THC’s Mission, Core Values, and Customer Service Philosophy.
Demonstrates leadership qualities such as maintaining vision, expectations, and energy for positive improvement and results.
Desires and has the ability to empower direct reports to achieve the agency’s goals and carry out the Mission and Core Values of THC.
Adapts well to change, and remains professional, respectful, and composed at all times.
Must be mature, honest, dependable, and accountable.
Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, and external parties in a manner that fosters respect and trust.
Exercises good judgment in using and/or keeping information regarding clients, employees, and THC confidential.
Works well independently, collaboratively, and as a team member.
Follows instructions completely and asks for help and/or guidance from supervisors when needed.
Has good time management skills and is punctual to work, THC meetings, and events.
Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.

How to apply

To apply for any THC position you see here:

Online: Upload your resumé online using the Apply button below
In person: Stop by our 449 Turk Street office to drop off your resumé

Job Type: Full-time

Pay: $111,270.00 per year

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

Social and Community Service Managers jobs in San Francisco, CA

Clinical Associate Director of Support Services

Senior Human Resources Manager

Social Work Supervisor

Clinical Supervisor

Associate Director of Support Services

Wellness Program Manager (Open and Promotional)

Care Manager

Case Manager

Case Manager 2

Senior Care Manager

Clinic Administrative and Compliance Manager - Health Access Point

Director of Health Care Facilitator, Mental Health and Employee Support Services

Director of Community Engagement

Deputy Director for Programs - Department of Homelessness and Supportive Housing (PEX 0953)

Director, Family and Women Resources Center

Associate Director of Resident Services - San Francisco

Counseling and Administrative Manager

ECM Program Manager

Citywide Violence Response Manager I (0922) - Adult Probation Department

Senior Director of People and Culture (Hybrid)

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