Top 213 Guest service agent Jobs in Addison, Tx

Full-time Front desk agent
Lowen Hospitality Management, LLC - Springhill Suites by Marriott Dallas Richardson/Plano —Richardson, TX
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- Accounting
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Courtyard Dallas Addison/Quorum Drive —Addison, TX
- $16 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Equinox Hospitality —Addison, TX
- Full-time
- Microsoft Outlook
- Hotel
- Entry level
Front Desk Agent
Embassy Suites by Hilton Irving Las Colinas —Irving, TX
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
1h
Front Desk Agent
Renaissance Dallas North Hotel —Dallas, TX
- $17 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
Residence Inn Plano/Legacy Plano, Texas —Plano, TX
- From $18.25 an hour
- Full-time
- Spanish
- Mid-level
- Hotel
- Health insurance
Quick Apply
4d
Night Auditor/Front Desk Agent
Renaissance Dallas Addison Hotel —Addison, TX
- $17 - $19 an hour
- Overnight shift
- Management
- Word processing
- Mid-level
Quick Apply
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Front Desk Receptionist
Staybridge Suites —Plano, TX
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee assistance program
Quick Apply
Guest Service Agent - Hilton Anatole Dallas
Hilton —Dallas, TX
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Front Desk Agent
DoubleTree by Hilton Hotel Dallas Near the Galleria —Dallas, TX
- Weekends as needed
- Basic math
- Hotel
- 1 year
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent
DG Hotel Operations, LLC —Dallas, TX
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
3d
Front Desk Agent
Holiday Inn Express Farmers Branch —Farmers Branch, TX
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Guest Service Agent
Hilton Dallas/Park Cities —Dallas, TX
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Full-time
- Adults
- Math
- Ability to stand for extended periods
Quick Apply
Front Desk Agent
Residence Inn Addison —Dallas, TX
- Computer literacy
- Residential
- Hotel
5d
Front Desk Agent
Omni Hotels & Resorts —Irving, TX
- Full-time
- Hotel
- Math
- Ability to stand for extended periods
Quick Apply
8d
Denizen Hotel - Front Desk Agent
Aimbridge Hospitality —Plano, TX
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Guest Experience Agent
Kimpton Hotels & Restaurants —Dallas, TX
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
10d
Front Desk Agent
NFC Amenity Management —Dallas, TX
- $17.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply

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guest service agent jobs near addison, tx

Full-time Front desk agent

Lowen Hospitality Management, LLC - Springhill Suites by Marriott Dallas Richardson/Plano -
Richardson, TX

Quick Apply

Job Details

Full-time
$17.00 - $17.50 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Proactive hotel and accommodations guest assistance
Hotel policy compliance
Problem-solving

Full Job Description

Job Overview

We are seeking a dynamic and energetic full-time Front Desk Agent to join our hospitality team! In this vital role, you will be the first point of contact for our guests, delivering exceptional customer service with a warm and welcoming attitude. Your enthusiasm and professionalism will set the tone for an outstanding guest experience, ensuring smooth check-ins, efficient reservations, and seamless communication. This position offers a fantastic opportunity to develop your skills in hospitality management while working in a lively, guest-focused environment. If you thrive on creating memorable moments for visitors and enjoy multitasking in a fast-paced setting, we want to hear from you!

Responsibilities

Greet guests warmly upon arrival, providing friendly and professional front desk service.
Manage hotel reservations using property management systems (PMS) such as OPERA or similar platforms.
Handle guest inquiries via phone communication with excellent phone etiquette, offering accurate information and assistance.
Check guests in and out efficiently, ensuring all details are accurately recorded and guest needs are met promptly.
Assist with guest services including room changes, special requests, and providing local information to enhance their stay.
Maintain knowledge of hotel emergency procedures and ensure safety protocols are followed at all times.
Support night audit procedures when required, balancing accounts and preparing reports for management review.
Collaborate with housekeeping, maintenance, and management teams to resolve guest issues swiftly and effectively.
Use multilingual or bilingual skills to communicate with diverse guests, enhancing overall guest relations.

Qualifications

Previous experience in hospitality management or hotel front desk operations preferred; hotel experience is highly valued.
Familiarity with property management systems (PMS), especially OPERA or similar hotel reservation systems.
Strong customer service skills with a problem-solving mindset to address guest concerns proactively.
Excellent communication skills, both verbal and written, including phone etiquette and client communication.
Ability to work full-time hours flexibly, including evenings, weekends, and holidays as needed.
Multilingual or bilingual abilities are a plus for engaging with diverse clientele.
Knowledge of hotel emergency procedures and guest relations best practices is desirable.
Resort experience or night audit familiarity can be advantageous but is not mandatory.

Join us in creating memorable experiences for our guests while developing your career in the vibrant world of hospitality!

Pay: $17.00 - $17.50 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in addison, tx

Full-time Front desk agent

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Denizen Hotel - Front Desk Agent

Guest Experience Agent

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