Top 47 It help desk support Jobs in Akron, Oh

IT Manager
Eurofins TestOil —Strongsville, OH
- Full-time
- Background check
- Computer science
- 7 years
- Health savings account
- Health insurance
Quick Apply
IT Technician/Systems Engineer
Compass Computer Group Inc —Twinsburg, OH
- $50,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Dencar Technology —Akron, OH
- $19 - $25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Beverages —Bedford, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Help Desk Analyst
Integra Connect Careers —Fairlawn, OH
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
HelpDesk Technician
QualityIP —Kent, OH
- $41,600 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Desktop Support Analyst II
DYOPATH —Akron, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
22h
IT Help Desk Technician
Digital Integrated Systems —Richfield, OH
- $40,000 - $60,000 a year
- Full-time
- Azure
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Bev LLC —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
14d
Service Desk Analyst
AtNetPlus —Stow, OH
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
4d
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
Quick Apply
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
IT Support Specialist
Hana Technologies, Inc. —Solon, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Desktop Technician
Keltec —Hudson, OH
- Full-time
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
2d
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
IT Support Specialist
AVI Foodsystems —Akron, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
11d

I want to receive the latest job alert for it help desk support in akron, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk support jobs near akron, oh

IT Manager

Eurofins TestOil -
Strongsville, OH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing technical support teams
Systems integration
Software engineering
Node.js
Bachelor's degree in information technology
Team leadership
Enterprise software
Engineering
.NET Core
Cloud management tools
Windows
Enterprise software systems development
Application development
Database server management
Cloud engineering team management
Implementing APIs
Cloud Native Design
Leading team collaboration initiatives
Integration with Third-Party Services (system development)
Azure Kubernetes Service (AKS)
Microsoft 365 support
Back-end integration
API integrations
Security compliance measures implementation
Network infrastructure team management
TypeScript
Stakeholder management
Managing tech infrastructure teams
Information Technology
Database software proficiency

Full Job Description

About the Role:

Eurofins TestOil seeks an experienced IT Manager to lead our software engineering, cloud platform, infrastructure, and IT support functions. You will guide a multidisciplinary team responsible for application development, cloud operations, cybersecurity, end-user services, and project delivery—keeping our technology secure, scalable, and reliable. This is a hands-on leadership role for someone who pairs strong technical depth with a track record of building high-performing teams, setting technical direction, and championing security, service quality, and continuous improvement.

Key Responsibilities Leadership & Team Management

Lead, mentor, and develop a team of software engineers, systems administrators, and IT support professionals; set priorities, objectives, and performance expectations.
Manage resource planning, staffing, and development, fostering accountability, collaboration, and continuous improvement.

Application Development & Engineering

Oversee the design, development, deployment, and maintenance of enterprise applications built on .NET, Node.js, and TypeScript.
Ensure software meets security, performance, scalability, and maintainability standards; drive Agile and DevOps practices and manage technical debt.

Cloud Platform Management

Lead administration, optimization, and governance of Microsoft Azure, including Azure Kubernetes Service (AKS) and containerized platforms.
Oversee Azure Application Gateway security and performance; apply Infrastructure-as-Code and optimize cloud reliability and cost.

Security & Compliance

Champion a security-first culture across development, infrastructure, and support; ensure compliance with cybersecurity standards and regulatory requirements.
Oversee vulnerability management, access controls, and secure development; support audits, risk assessments, and business continuity.

API, Integration & Data Management

Govern enterprise API development, security, documentation, and lifecycle; ensure reliable integrations across internal, third-party, and laboratory systems.
Oversee Microsoft SQL Server performance, security, backup, and recovery; support data governance and retention.

Infrastructure, Support & IT Service Management

Lead systems administration, infrastructure operations, and end-user support, ensuring stability and performance of servers, endpoints, and applications.
Oversee identity and access management, endpoint management, patching, modernization, and capacity planning.
Direct Help Desk and escalation/major-incident management; promote ITSM best practices and track service levels and customer satisfaction.

Projects, Governance & Strategy

Manage multiple projects and competing priorities; develop plans, timelines, and risk strategies, and communicate status to stakeholders.
Uphold technology standards and architecture principles; contribute to roadmap planning, budgets, and vendor and licensing management.
Evaluate emerging technologies, automation, and AI-driven productivity solutions.

Required Qualifications

Bachelor’s degree in IT, Computer Science, Engineering, or related field (or equivalent experience).
7+ years of progressive IT experience, including 3+ years leading engineering, infrastructure, or technical teams.
Proven experience leading enterprise application development and cloud initiatives, and managing Help Desk, Systems Administration, or Infrastructure Operations teams.
Strong hands-on expertise with Microsoft Azure, AKS, Azure Application Gateway, Microsoft SQL Server, .NET / .NET Core, Node.js, TypeScript, and REST API integrations.
Working knowledge of Microsoft 365, Active Directory, Windows Server, and endpoint management; strong leadership, communication, and problem-solving skills.

Preferred Qualifications

Experience in laboratory, scientific, manufacturing, or regulated environments, including Laboratory Information Management Systems (LIMS).
Azure certifications; experience with Azure DevOps, CI/CD, Kubernetes administration, cloud security, and enterprise architecture governance.
Familiarity with disaster recovery, business continuity, and compliance frameworks.

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

How many years of Leadership and Team Management Experience do you have?

Experience:

IT: 7 years (Required)

Ability to Relocate:

Strongsville, OH 44149: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in akron, oh

IT Manager

IT Technician/Systems Engineer

IT Support Specialist

IT Support Analyst

IT Support Analyst

Help Desk Analyst

Helpdesk Technician

HelpDesk Technician

Helpdesk Assistant

Desktop Support Analyst II

IT Help Desk Technician

Cyber Security Analyst I

IT Support Analyst

Service Desk Analyst

IT Support Specialist

IT Support Representative - Tier 1

IT Support Specialist

Desktop Technician

Help Desk Support Level 1

IT Support Specialist

I want to receive the latest job alert for it help desk support in akron, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected