Top 10678 coding manager Jobs in alabama

Customer Experience Manager
Rheem Manufacturing —Scottsboro, AL
- $100,000 - $120,000 a year
- Full-time
- Background check
- 7 years
- Oracle
- Relocation assistance
- Dental insurance
Quick Apply
Automotive Finance Manager
Gulfstream Partners —Anniston, AL
- $140,000 - $180,000 a year
- Full-time
- Dealership
- Mid-level
- In-person
- Health insurance
Quick Apply
7d
Senior Manager, Regulatory Compliance
Behavioral Health Systems, Inc. —Birmingham, AL
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Case management
- Travel
- Health insurance
- Dental insurance
Quick Apply
Relationship Manager, Birmingham
AFC —Moody, AL
- $90,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health savings account
Plant Manager – Manufacturing
Tru-Line Manufacturing —Decatur, AL
- From $120,000 a year
- Full-time
- In-person
- Manufacturing
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager - Salaried
Buc-ee's —Robertsdale, AL
- $125,000 a year
- Weekends as needed
- Mid-level
- Typing
- 1 year
- Health insurance
- Dental insurance
7d
Sr. Manager, Financial reporting & Compliance
TERREPOWER (formerly BBB industries) —Daphne, AL
- Full-time
- 7 years
- Oracle
- CPA
- Opportunities for advancement
Quick Apply
Area Executive Clinical Manager - Full Time
Affinity Hospice —Alabama
- Full-time
- CPR Certification
- Nursing
- RN License
- Fuel card
- Paid holidays
Group Sales Manager
Renaissance Montgomery Hotel & Spa at the Convention Center —Montgomery, AL
- From $60,000 a year
- Background check
- Mid-level
- 3 years
- Relocation assistance
- Health insurance
Quick Apply
Electrical Service Manager
Bright Future Electric —Huntsville, AL
- $80,000 - $110,000 a year
- Full-time
- Construction site
- System design
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
9d
Electronic Security Field Supervisor
C2 Technology Group —Birmingham, AL
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
2d
Catering Sales Manager
Renaissance Montgomery Hotel & Spa at the Convention Center —Montgomery, AL
- From $58,500 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health savings account
- AD&D insurance
Quick Apply
Audit Supervisor
Machen McChesney, LLP —Auburn, AL
- $75,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Management
- CPA
- Health savings account
- Health insurance
Quick Apply
Modern Manufacturing Project Manager for Central Alabama
West AlabamaWorks! —Tuscaloosa, AL
- $46,000 - $52,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Health insurance
Quick Apply
10d
Registered Nurse Hospice Case Manager
Chattahoochee Hospice, Inc. —Valley, AL
- Full-time
- RN License
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Operations Supervisor
CEVA GOVERNMENT SERVICES, LLC —Mobile, AL
- Full-time
- Background check
- Customer service
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
Construction Project Manager/Estimator
Hurst Construction LLC —Munford, AL
- $60,000 - $90,000 a year
- Full-time
- Microsoft Word
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
10d
Restaurant General Manager
Zaxby's —Selma, AL
- Weekends as needed
- Background check
- Sales
- Fast casual restaurant
- Health savings account
- Paid holidays
Industrial Supply / Inventory Program Manager
3B Supply —Dothan, AL
- From $50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
Quick Apply
Maintenance Supervisor- Artisan at Twickenham Square
The Inland Real Estate Group of Companies —Huntsville, AL
- $28 - $32 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply

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coding manager jobs near alabama

Customer Experience Manager

Rheem Manufacturing -
Scottsboro, AL

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Relocation assistance
Dental insurance
401(k)
Paid time off
Parental leave
401(k) matching

Qualifications

Customer communication
Teamwork
Employee relationship building
Team development
Bachelor's degree
Staff training
Delegation

Full Job Description

Job Summary
The Manager, Customer Experience is responsible for overseeing the division's Customer Service Professionals and providing service to internal and external customers on complex issues including determining customer requirements, expectations and ensuring fulfillment.

This position will serve our HTPG Division, located in Scottsboro, AL.

Duties

Onboard and train call center personnel.
Manage all aspects of New Employee work-area set up.
Coach call center staff through challenging customer service issues.
Handle escalation calls as a tier above the Customer Experience Representative.
Analyze call center data and provide reports for upper management.
Continually evaluate staff effectiveness and performance.
Lead team meetings and 1:1 meetings with direct reports.
Prepare & give presentations.
Develop monthly, quarterly and annual call center goals and action plans.
Prepare work schedules to ensure sufficient coverage.
Establish a high standard for productivity, quality, customer service as well as define guidelines.
Develop annual goals for self and team aligning to the overall CX strategy
Continuous Improvement experience
Process improvements experience
Servant leadership skills – listening, empathy, self-awareness, foresight, commitment to growth, building community
Strategic Thinker – map out a plan of where we want to take Customer Service to be “best in class” and lead the team in getting there
Partner and interface with other Rheem businesses to leverage best practices and collaboration. Be an active member of the “One Customer Experience” Project with Rheem.
Develop and implement tools to track system KPIs and lead the process of continuous improvement in this function
Other duties as assigned.

Skills

Bachelor’s Degree in Business, Statistics, Economics, or related field
7+ years’ experience customer service or customer call center operations
Experience supervising others
Experience with ERP programs such as Oracle or AS400 and Order Management Systems.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
Demonstrated ability to work well with others is a matrix team environment
Ability to present information and respond to questions from groups, manager, clients, and customers
Recognize and implement process improvement.
Understanding of supply chain logistics.

HOW TO STAND OUT:

Advanced Degree in Business, Statistics, Economics, or related field
Experience in HVACR or related industry

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:

Aligning Performance for Success
Applying Business Knowledge
Building Talent
Building Trusted Relationships
Communicating with Impact
Customer-Orientation
Delegating Tasks
Executing/Leading the Team
Facilitating Change
Fostering Relationships/ Emotional Intelligence
Influencing
Problem Solving & Decision Making
Supporting Innovation

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

Pay: $100,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off
Parental leave
Relocation assistance

Work Location: In person

Quick Apply

Refine Your Search

coding manager jobs in alabama

Customer Experience Manager

Automotive Finance Manager

Senior Manager, Regulatory Compliance

Relationship Manager, Birmingham

Plant Manager – Manufacturing

Assistant General Manager - Salaried

Sr. Manager, Financial reporting & Compliance

Area Executive Clinical Manager - Full Time

Group Sales Manager

Electrical Service Manager

Electronic Security Field Supervisor

Catering Sales Manager

Audit Supervisor

Modern Manufacturing Project Manager for Central Alabama

Registered Nurse Hospice Case Manager

Operations Supervisor

Construction Project Manager/Estimator

Restaurant General Manager

Industrial Supply / Inventory Program Manager

Maintenance Supervisor- Artisan at Twickenham Square

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