Top 143 Desk manager Jobs in Albany Ny

Library Services Desk Manager
Union College —Schenectady, NY
- $26 - $28 an hour
- Weekends as needed
- Background check
- Mid-level
- University
- Paid holidays
- Disability insurance
Service Desk Analyst
Community Care Physicians —Latham, NY
- $21 - $34 an hour
- Overtime
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Front Office Manager
Hyatt Place Saratoga/Malta —Ballston Spa, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Paid time off
- Employee discount
Quick Apply
12d
Family Assistance/Social Support Navigator Specialist
CAPTAIN Community Human Services —Clifton Park, NY
- From $23.08 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
11h
Senior Project Manager - Albany
SERVPRO Team Skov —Latham, NY
- $90,000 - $115,000 a year
- Urgently hiring
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician
Driscoll Foods —West Coxsackie, NY
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
1d
Accountant I, Financial Analyst
The Research Foundation For SUNY —Albany, NY
- $63,000 - $67,041 a year
- Online Application
- Microsoft Excel
- Oracle
- Microsoft Outlook
3d
Care Manager - $5,000 Sign on Bonus!
LIFEPlan CCO NY LLC —Clifton Park, NY
- $27 - $29 an hour
- Weekends as needed
- Hybrid work
- Nursing
- RN License
- Public speaking
- Work from home
- Flexible schedule
Quick Apply
Administrative Specialist 1, or Trainee 1 / Trainee 2
State of New York - Civil Service, Department of —Albany, NY
- $56,655 - $83,286 a year
- Email
- Background check
- Mid-level
- Office
- Health insurance
8d
Program Aide (NYHELPS)
State of New York - Transportation, Department of —Albany, NY
- $53,413 - $65,061 a year
- Full-time
- Background check
- Research
- Mid-level
1d
Help Desk Technician
KMRG, LLC —Albany, NY
- $85,000 - $95,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
9d
Guest Service Agent
Hilton Albany —Albany, NY
- $23.60 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Ability to climb stairs
Quick Apply
Help Desk Specialist
KMRG, LLC —Albany, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
10d
HOTEL GENERAL MANAGER
Shiv Baba Llc —Glenmont, NY
- $65,000 - $75,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
- Paid time off
- Employee discount
Quick Apply
Service Desk Analyst
Union College —Schenectady, NY
- $60,000 - $62,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Senior Facilities Coordinator
NYSTEC —Albany, NY
- $29.04 - $36.30 an hour
- Hybrid work
- 5 years
- Computer literacy
- Mid-level
Scheduling and Patient Services Lead - Pediatrics
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
High School Registrar (26-27 SY)
KIPP Capital Region Public Schools —Albany, NY
- $68,400 - $75,600 a year
- School experience
- High school
- Computer literacy
- 403(b) matching
- Health insurance
Quick Apply
Hotel General Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $90,000 a year
- Full-time
- 3 years
- Hotel
- Administrative experience
- Opportunities for advancement
Quick Apply
Human Resources Service Center Associate
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Bachelor of Science
- No experience needed
- Mid-level

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Library Services Desk Manager

Union College -
Schenectady, NY

Apply Now

Job Details

Full-time
$26 - $28 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

Customer communication
Staff supervision
Team supervision
Managing projects

Full Job Description

The Library Service Desk Manager is a supervisory position which manages the daily operations of the Library Service Desk, co-located with the Information Technology Services (ITS) Help Desk. This includes staffing the Library Service Desk to ensure that patrons have access to and maintenance of the physical space and its resources throughout the year (including nights & weekends, late night hours, 24/7 final exam periods, holidays when classes are in session, and during inclement weather), and coordinating functions of the Access Services Department of Schaffer Library.

Library Service Desk Manager

Pay Status and Classification: Non-Exempt, Regular Full-time; This position is not eligible for relocation assistance or visa sponsorship.

Supervisor: Head of Access Services Librarian

Work location: In-Person, on-site

Position Purpose:

With a commitment to prioritizing excellent customer service and strong problem-solving, communication, and critical thinking skills, the Library Service Desk Manager liaises with ITS Help Desk staff, faculty, and staff outside of the Library as needed to ensure student access to relevant resources, engages with students to help them navigate Library systems, and is a member of Library working groups relevant to their essential duties. This position is responsible for documenting and, with the support of the Head of Access Services, evaluating practices related to the Library Service Desk.

For full consideration, please submit a current résumé or CV, and a cover letter which addresses the qualifications of this position.

Essential Responsibilities and Duties:

Supervision & Management: Supervises one full-time staff member and all Access Services student employees, which includes hiring, training, scheduling, setting expectations and holding employees accountable to these expectations. Ensures consistent coverage of the Library Service Desk and effectively trains employees to be proficient in tasks spanning circulation and course reserves functions. Regularly meets with reports and conducts annual performance plans.
Access Services Administration: Staffs the Library Service Desk, answers patron questions and refers for additional research support as needed, explains Library policies, and handles problems and complaints as needed. Manages the circulation, course reserves, and loanable technology aspects of the Access Services Department. This includes developing, reviewing, and revising policies, processes, and practices related to these core Access Services functions. Supports a culture of assessment by regularly pulling and reporting circulation data and communicating trends, issues, and ideas, especially to solve problems or improve efficiency. Coordinates systems that support equitable access to course-related materials and loanable technology. Coordinates and communicates issues with ITS Help Desk as appropriate.
Collaboration and Relationship-building: Interprets policies and provides excellent customer service at the Library Service Desk. Participates in groups and collaborations which are directly related to essential responsibilities. Communicates with ITS Help Desk staff, faculty, and staff outside of the Library in order to provide access to Library resources and support a high-quality educational experience for students. Regularly communicates with, updates, and collaborates with members of the Research & Engagement Division.
Library Building Support: Assists with maintaining physical library services by communicating with housekeeping staff about any issues, conducting regular building checks to identify broken furniture and building problems, and placing work orders with Facilities staff. Support events and building related projects as needed. Fulfill administrative responsibilities such as managing keys, ordering supplies, and coordinating the contract with an outside security vendor during 24/7 library hour periods, and handling occasional cash deposits.

Qualifications:

Bachelor Degree required and 1-3 years of supervisory or managerial experience, preferably with 1-3 years of library experience or a combination of relevant education, training, certifications, or work experience
Strong problem-solving, customer service, and organizational skills, including effective decision-making, managing multiple projects, and exercising sound judgment
Self-motivated with the ability to work independently and as a part of a team
Demonstrate excellent interpersonal skills, including effective written communication skills
Must be flexible and available to cover Library Service Desk shifts, and adapt to fluctuations in the academic calendar or work schedule
Must be safety conscious and able to work with a diverse group of individuals
Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals

Compensation:

The rate for this position is $26.00-$28.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

Generous Vacation, Sick, and Personal Time
Winter Recess Break in Addition to Paid Holidays (in accordance with policy)
Healthcare: Medical (PPO & HDHP), Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
Pre and Post Tax participation in a 403(b) Retirement Plan
Salary Continuation Program in the event of Disability
Tuition Exchange

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Apply Now

Refine Your Search

desk manager jobs in albany ny

Library Services Desk Manager

Service Desk Analyst

Front Office Manager

Family Assistance/Social Support Navigator Specialist

Senior Project Manager - Albany

Help Desk Technician

Accountant I, Financial Analyst

Care Manager - $5,000 Sign on Bonus!

Administrative Specialist 1, or Trainee 1 / Trainee 2

Program Aide (NYHELPS)

Help Desk Technician

Guest Service Agent

Help Desk Specialist

HOTEL GENERAL MANAGER

Service Desk Analyst

Senior Facilities Coordinator

Scheduling and Patient Services Lead - Pediatrics

High School Registrar (26-27 SY)

Hotel General Manager

Human Resources Service Center Associate

I want to receive the latest job alert for desk manager in albany ny

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