Top 14 Desktop support technician Jobs in Alcoa, Tn

IT Technician
Town of Farragut —Farragut, TN
- $27.87 - $35.71 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Wellness program
- Paid holidays
8d
Help Desk Technician
Integracon Technologies —Knoxville, TN
- $17 - $21 an hour
- Full-time
- Hybrid work
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Tech Support / Computer Technician / CompTIA A+
Global Engineering & Technology, Inc. (GET) —Oak Ridge, TN
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
IT User Support Representative
Tennessee Orthopaedic Alliance —Knoxville, TN
- HIPAA
- Mid-level
- Office
- Profit sharing
- Health insurance
IT Help Desk Tech
First Horizon Bank —Maryville, TN
- Monday to Friday
- Mid-level
- Office
- Analysis skills
- Wellness program
- Health savings account
Experienced Helpdesk / Desktop Support Technician
Vital IT Services —Oak Ridge, TN
- $26 - $32 an hour
- Full-time
- Writing skills
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
2d
Network Tech- Onsite
North Knoxville Medical Center —Powell, TN
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
2d
IT Computer and Network Technician II
House-Hasson Hardware Company —Knoxville, TN
- Full-time
- Computer science
- Computer Science
- System design
5d
Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
Technical Support Specialist
Code Plus Inc —Oak Ridge, TN
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
2d
Fleet Technician 2 (Experienced)
PepsiCo Beverages North America —Knoxville, TN
- $34.05 an hour
- Evening shift
- CDL B
- 18 years or older
- Mechanic experience
- Health insurance
- Dental insurance
6d

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IT Support
PCS, Inc —Louisville, TN
A minimum of 3 years of experience in technical support services, Bachelor’s degree or technical college degree. IT support: 3 years (Required).
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General Support Technician
Allevia Technology —Maryville, TN
Troubleshoot technical issues and escalate appropriately as needed. Assist with hardware bench work. Work with the client to make sure that we know which…
$40,000 - $45,000 a year
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Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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The Lisinski Law Firm —Dublin, OH
Uses available tools, technical knowledge, documentation, and problem-solving skills to diagnose hardware, software, authentication, and connectivity issues,…
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IT Technician

Town of Farragut -
Farragut, TN

Apply Now

Job Details

Full-time
$27.87 - $35.71 an hour
8 days ago

Benefits

Wellness program
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cell phone reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

Computer operation
Network troubleshooting
Enterprise software
CCTV
Equipment troubleshooting
Windows
Small business experience
IT infrastructure
Computer hardware
Desktop (troubleshooting support)
Security systems knowledge
Productivity software
Windows Server administration
Desktop administration

Full Job Description

The Town of Farragut has a reputation for high standards, and this applies to our workforce as well as our vision for the community. We thrive on professionalism and integrity, and genuinely enjoy serving the community. The Town is seeking applicants for a full time IT Technician.

Regular work schedule is Monday-Friday. This position does require availability for after hours meetings.

The rate of pay is $27.87(min)- $35.71 (mid) per hour, eligible for overtime.

The Town offers a competitive benefit package that includes:

88% Town paid health coverage for employee and up to family plan, including a wellness program and multiple EAP plans.
100% Town paid Dental, Vision, Life Insurance and LTD
Optional Short Term Disability, FSA, Additional Life for family, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
401k Retirement plan that includes a 6% Town contribution (no match required) and a matching program upon hire.
Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
Park and Recreation Discounts
Student Loan Repayment Options

General Definition of Work

Provides technical support and assistance with computer hardware, software, and network-related issues. Ensures the Town’s information technology systems run smoothly and efficiently, and related work as apparent or assigned. Work is performed under the general direction of the IT Director.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

Assists with all aspects of the implementation, installation and operation of information and functional systems.

Collaborate with the IT Director to maintain effective communication and strong working relationships between the IT department, other departments, and external IT vendors.

Owns the ticketing system and provides technical service assistance to on-site employees.

Assists the IT Director in the implementation of IT policies and procedures through planning, support, documentation, and analysis.

Responsible for operating and maintaining the audio-visual system during town meetings and events after normal business hours.

Trains or coordinates the training of staff in use of computers and network-based software products.

Responsible for onboarding and offboarding staff including the deployment of equipment, software, and access.

Research and recommends the purchase of information technology equipment and software for user departments.

Maintains inventory of equipment and software.

Supports the IT Director with vendor and third-party installation, support, and upgrades on-site.

Complies with the privacy and security standards as outlined in the HIPAA compliance policies and procedures.

Oversee all phases of assigned projects from conception to completion.

Related work as apparent or assigned.

Knowledge, Skills, and Abilities

Knowledge of PC and Server hardware, software applications, design, and networks. Knowledge of CCTV security and devices, Basic knowledge of hardware components and how they relate to Local Area Networks (LANs) and Wide Area Networks (WANs). Knowledge and working experience with various government technology systems/infrastructure. Demonstrates proficiency in organizational operations management and change management processes. Demonstrates proficiency in enterprise application support. Ability to demonstrate strong business analysis skills. Demonstrates good stewardship of resources, possess good judgment, initiative, and always maintains a professional demeanor. Ability to direct, and work as part of a diverse team and build collaborative relationships across teams. Demonstrates self-motivation and ability to work independently. Knowledge of and compliance with Town confidentiality requirements and municipal government security related needs. Ability to consistently demonstrate sound ethics and judgment. Ability to communicate effectively (orally, graphically, and in writing) with citizens, contractors, vendors, and Town staff to facilitate the successful completion of representative duties and projects. Ability to effectively communicate with end users to determine actual needs; ability to evaluate whether proposed solutions will meet those needs.

Minimum Qualifications

Associate degree in information technology, or equivalent combination of education, experience, and training and two to three (2-3) years of experience performing troubleshooting Windows Server, Windows desktop operating systems, Microsoft Office suite and network connectivity, Project Management, Organizational Operations Management, and Enterprise Systems Management duties in a small-size organization. Knowledge of ITIL (Information Technology Infrastructure Library) best practices is a plus. Advanced degree preferred.

Technical certifications highly desirable: CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, reaching with hands and arms, pushing or pulling and lifting; work requires close vision, ability to adjust focus, depth perception and color perception; vocal communication is required for expressing or exchanging ideas by, means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and, activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

None.

Pre-Hire Required Screenings

Background Check

MVR Check

Drug Screen-Non DOT

Additional Benefits

Cell Phone Allowance/Company Issued Phone

Apply Now

Refine Your Search

desktop support technician jobs in alcoa, tn

IT Technician

Help Desk Technician

Tech Support / Computer Technician / CompTIA A+

IT User Support Representative

IT Help Desk Tech

Experienced Helpdesk / Desktop Support Technician

Senior IT Technician: Tickle College of Engineering - UTK

Network Tech- Onsite

IT Computer and Network Technician II

Help Desk Analyst

Technical Support Specialist

Senior IT Technician: Tickle College of Engineering - UTK

Fleet Technician 2 (Experienced)

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