Top 1071 Customer experience representative Jobs in Alcoa Tn

Customer Service Monitoring Representative
ADT Security Services —Knoxville, TN
- $17 - $19 an hour
- Hybrid work
- Residential
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
Quick Apply
6d
CUSTOMER SERVICE REPRESENTATIVE
City of Maryville —Maryville, TN
- $21.08 - $23.27 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
14d
Customer Service Representative
Waste Connections —Knoxville, TN
- $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Gauge Calibration Technician
ATC Drivetrain —Knoxville, TN
- Full-time
- English
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Counter Sales Representative - Bilingual Spanish Speaking
Knox Auto Parts —Knoxville, TN
- $18 - $22 an hour
- Overtime
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Education and Events Coordinator
Vienna Coffee —Maryville, TN
- From $40,000 a year
- Weekends as needed
- Laboratory
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
2d
Collection Representative
Tennessee Members 1st FCU —Oak Ridge, TN
- $45,000 - $49,000 a year
- Full-time
- Customer service
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
2d
Box Truck Route Delivery Driver
Aesop Intermediate LLC —Knoxville, TN
- From $18.50 an hour
- Full-time
- Background check
- Heavy lifting
- Customer service
- Paid holidays
- Health insurance
Quick Apply
BDC Service Representative Needed! Apply Today!
Rick McGill's Airport Toyota —Alcoa, TN
- $25,000 - $35,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
TNBANK —Oak Ridge, TN
- From $15 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Athletically Minded Sales Representative
DaBella —Knoxville, TN
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Commercial HVAC/R Service Technician
Dynamic Air Solutions —Knoxville, TN
- $35 - $50 an hour
- On call
- Clean driving record
- Customer service
- 5 years
- Fuel card
- Paid holidays
Quick Apply
Journeyman/Pipefitter
CoolSys —Knoxville, TN
- $25 - $30 an hour
- Full-time
- Carpentry
- Background check
- Clean driving record
- Paid training
- Paid holidays
Journeyman Refrigeration - Commercial & Industrial
CoolSys —Knoxville, TN
- $25 - $30 an hour
- Full-time
- Carpentry
- Background check
- Clean driving record
- Paid training
- Paid holidays
CDL Class A Truck Driver
DRS Product Returns —Alcoa, TN
- $85,000 - $95,000 a year
- Full-time
- Background check
- No touch freight
- CDL A
- Paid holidays
- Disability insurance
Quick Apply
Fire Sprinkler Sales Estimator
Pye-Barker Fire & Safety, LLC —Knoxville, TN
- Full-time
- Microsoft Excel
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
Manufacturing Engineer
ATC Drivetrain —Knoxville, TN
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing —Knoxville, TN
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
9d
Roofing Sales Representative
Skyland Roofing LLC —Knoxville, TN
- Part-time
- 18 years or older
- Mid-level
- Driver's License
- Paid training
- Opportunities for advancement
Quick Apply
Customer Service Representative
Amtransco, LLC. —Knoxville, TN
- $17 - $20 an hour
- Evenings as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
14d

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Customer Service Monitoring Representative

ADT Security Services -
Knoxville, TN

Quick Apply

Job Details

$17 - $19 an hour
6 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
On-the-job training
Work from home
401(k) matching
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Why Choose ADT?
At ADT, it’s more than a job, it’s a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you’re in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.

Major Responsibilities:

A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.

***This role requires onsite work from our office located at: 10620 Kemp Fain Ln, Knoxville, TN 37932***

Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager.

A day in the life of a Customer Service Monitoring Representative can look like:

You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
Paying attention to detail while documenting alarm handling procedures within the alarm screens.
Completing alarm processing in accordance with departmental procedures.
Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs.
Receiving inbound calls related to alarm call back inquires.

When you commit to us—we commit to you. Our employees receive a comprehensive, full benefits package that includes:

What’s in it for you?

You play an important role in saving lives for a living.
ADT will provide all necessary equipment and resources to allow you to be successful in your roles, which includes paid on the job training.
Remote work option, following training and eligibility.
Once approved for hybrid work, ADT requires:
- Designated place to work from home.
- High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC.
- At least 25mbps to of internet to download and 15mbps to upload
ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.

We’re looking for someone with results they are proud of like:

High school diploma or equivalent required
Minimum of six (6) months of customer service experience required
Ability to be licensed in multiple states
Technical aptitude, problem solving skills and ability to prioritize multiple items at once

Pay and Benefits Disclosure:

You will receive an hourly pay rate of $17.00 effective on your start date and incremental increases every 30 days until the rate of $19.00 is reached. You will receive an additional $1 per hour for being an onsite or hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

The anticipated end date for application submission is 8/17/26. The role is scheduled to start 9/14/26.

Quick Apply

Refine Your Search

customer experience representative jobs in alcoa tn

Customer Service Monitoring Representative

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

Gauge Calibration Technician

Counter Sales Representative - Bilingual Spanish Speaking

Education and Events Coordinator

Collection Representative

Box Truck Route Delivery Driver

BDC Service Representative Needed! Apply Today!

Customer Service Representative

Athletically Minded Sales Representative

Commercial HVAC/R Service Technician

Journeyman/Pipefitter

Journeyman Refrigeration - Commercial & Industrial

CDL Class A Truck Driver

Fire Sprinkler Sales Estimator

Manufacturing Engineer

Sales and Operations Management Trainee

Roofing Sales Representative

Customer Service Representative

I want to receive the latest job alert for customer experience representative in alcoa tn

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