Top 387 Support specialist Jobs in Alexander, Ar

Call Center Specialist-Wire Operations
Bank OZK —Little Rock, AR
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Part-Time Accounting Specialist
Splash Car Wash, Detail & Oil Change —Little Rock, AR
- $20 an hour
- Part-time
- Microsoft Word
- US work authorization
- QuickBooks
7d
Procurement Specialist
Arkansas Baptist College —Little Rock, AR
- Up to $40,000 a year
- Full-time
- Background check
- Computer literacy
- Research
- Health savings account
- Health insurance
Quick Apply
Lifestyle Support Specialist
Mograbi Household —Little Rock, AR
- From $20 an hour
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Clean driving record
- Flexible schedule
Quick Apply
Associate Software Support Specialist
Tyler Technologies —Little Rock, AR
- $55,000 - $70,000 a year
- Word processing
- Data analysis skills
- Analysis skills
Quick Apply
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Little Rock, AR
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Medical Records Processing Specialist Onsite
Healthmark Group —Benton, AR
- $17 - $21 an hour
- Full-time
- HIPAA
- Office
- In-person
Quick Apply
6d
Receiving & Inventory Specialist
Image One —Little Rock, AR
- $40,000 - $50,000 a year
- Weekends as needed
- Microsoft Excel
- High school diploma or GED
- Warehouse
- Profit sharing
- Paid holidays
Quick Apply
Accounting and Administrative Specialist
Omnitech —Little Rock, AR
- $25 - $35 an hour
- Email
- Hybrid work
- Background check
- Mid-level
- QuickBooks
- Paid training
- Health insurance
Quick Apply
EHS Specialist
Amazon.com Services LLC —Little Rock, AR
- $25.19 - $30.09 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
2d
INVENTORY SPECIALIST
State of Arkansas —Little Rock, AR
- $39,171 - $57,973 a year
- Microsoft Excel
- High school diploma or GED
- Ability to lift 50 pounds
2d
Customer Care Specialist
The Vitality Group —Little Rock, AR
- $16.50 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
12d
Revit Technical Support Specialist
APPLIED TECHNOLOGY GROUP INC —North Little Rock, AR
- Full-time
- Remote
- English
- Research
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
9d
Leave Specialist - REMOTE
Ryder System —Little Rock, AR
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Client Service Specialist (Teller)
Bank OZK —Bryant, AR
- Full-time
- Writing skills
- High school diploma or GED
- Bachelor's degree
- Dental insurance
- Paid time off
11d
Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Specialist
Vitality Group International, Inc. —Little Rock, AR
- $34,320 a year
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
12d
Payroll Specialist
Complete Payroll Services —Little Rock, AR
- $26.92 - $30.77 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Research
- Disability insurance
- Health insurance
Account Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, AR
Aon Corporation —Little Rock, AR
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Writing skills
- Commuter assistance
- Health savings account
PROGRAM ELIGIBILITY SPECIALIST I
State of Arkansas —Sheridan, AR
- $47,397 - $70,148 a year
- Writing skills
- Office
- Administrative experience
- Paid holidays
- Parental leave
4d

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Call Center Specialist-Wire Operations

Bank OZK -
Little Rock, AR

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Electronic fund transfers
Customer communication
Wire transfer payment processing
Operational risk management
Bank transfers
High school diploma or GED
Fraud risk assessment
Currency exchange handling

Full Job Description

Why Bank OZK?:

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope:

Responsible for accurately and securely processing outgoing wire transfers and providing high-quality customer support on behalf of the Bank. This position ensures compliance with regulatory requirements, internal procedures, and security standards while assisting clients and banking center staff with wire-related inquiries, exception resolution, and payment processing needs.

Essential Job Functions:

Work directly with clients to complete authentication procedures and gather all required information for outgoing domestic and international wire transfers, including U.S. dollar and foreign currency transactions.
Process and verify entries from client accounts to ensure proper allocation within correspondent banking relationships, collaborating with clients and banking center staff to resolve exception items and provide payment assistance.
Accept and process wire instructions from business and consumer clients while performing all required security procedures and adhering to customer identification, wire transfer, and International Consumer Remittance disclosure requirements.
Coordinate with the Wire Department to ensure wire processing authorizations are updated accurately and timely, and resolve issues related to operational delays.
Competently manage high volumes of inbound and outbound calls, route calls appropriately, and follow established communication scripts for designated topics.
Identify customer needs, research issues, resolve problems within assigned authority and Bank policy, provide solutions or alternatives, and escalate priority matters as necessary.
Maintain daily logs of wire activity, send required notifications, and conduct follow‑up with customers on unresolved issues.
Adhere to all Bank policies, procedures, and guidelines; participate in ongoing training to remain current on system, process, and regulatory changes.
Meet individual and team key performance indicators (KPIs) as established by departmental leadership.

Knowledge, Skills & Abilities:

Knowledge of domestic and international wire transfer operations, including authentication procedures, regulatory requirements, and payment processing standards.
Strong customer service and communication skills, with the ability to manage high call volumes and interact professionally with clients and internal staff.
Analytical and problem-solving ability, including researching issues, resolving expectations, and exercising sound judgment within established authority.
High attention to detail and accuracy, with the ability to maintain logs, documentation, and transaction records in a fast-paced environment.
Ability to adhere to policies, procedures, and security protocols, including confidentiality, fraud prevention practices, and compliance requirements.

Basic Qualifications:

High school diploma or equivalent, required.
Minimum of one (1) year of work experience in wire operations, required.
Minimum of one (1) year of work experience identifying and mitigating fraud risk in financial transactions, required.
Experience using banking systems, payment platforms, or similar financial software, preferred.

Job Expectations:

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement:

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Apply Now

Refine Your Search

support specialist jobs in alexander, ar

Call Center Specialist-Wire Operations

Part-Time Accounting Specialist

Procurement Specialist

Lifestyle Support Specialist

Associate Software Support Specialist

Remote Energy Efficiency Customer Support Specialist

Medical Records Processing Specialist Onsite

Receiving & Inventory Specialist

Accounting and Administrative Specialist

EHS Specialist

INVENTORY SPECIALIST

Customer Care Specialist

Revit Technical Support Specialist

Leave Specialist - REMOTE

Client Service Specialist (Teller)

Customer Engagement Specialist

Customer Care Specialist

Payroll Specialist

Account Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, AR

PROGRAM ELIGIBILITY SPECIALIST I

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