Top 415 Customer experience coordinator Jobs in Algonquin, Il

Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Coordinator
Bear Auto Group —Huntley, IL
- $60,000 - $80,000 a year
- Full-time
- Background check
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Financial Coordinator
Pennino Family Dentistry —Barrington, IL
- $23 - $27 an hour
- Full-time
- Background check
- Dental office
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Inventory Coordinator
Pregis LLC —Elgin, IL
- $21 - $26 an hour
- Full-time
- Mid-level
- Microsoft Office
- Organizational skills
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Administrative Project Coordinator
Corporate offices —Itasca, IL
- $50,000 - $60,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
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4d
Patient Experience Coordinator
Precise Chiropractic Center —Lake in the Hills, IL
- $21 - $26 an hour
- Part-time
- Private practice
- Hospitality
- Surgery
- Paid time off
- 401(k) matching
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Customer Experience Coordinator
TJ Maxx —Algonquin, IL
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
7d
Education Coordinator (Part-time 20 Hours/Week) - Schaumburg, IL or Remote
American Society of Anesthesiologists —Schaumburg, IL
- $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Administrative experience
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
9d
Coordinator, Administrative Services
Mizkan America —Schaumburg, IL
- $27.50 - $38.46 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Profit sharing
- Wellness program
Front Desk Coordinator / Receptionist (Part-Time)
Smile Aesthetix Dental —Algonquin, IL
- $18 - $22 an hour
- Part-time
- Private practice
- Dental office
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
4d
Client Success Coordinator
Homelink Corporation —Schaumburg, IL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- Paid time off
Quick Apply
Client Communications & Social Media Coordinator
Studio T Salon —Crystal Lake, IL
- $22 - $25 an hour
- Part-time
- Driver's License
- Computer skills
- In-person
Quick Apply
Front Desk Coordinator
IVX Health —Algonquin, IL
- $23.00 - $25.50 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
7d
Patient Access Ops Coordinator
Northwestern Memorial Healthcare —Huntley, IL
- $26.91 - $37.67 an hour
- Overnight shift
- Background check
- Computer literacy
- English
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
Temporary Intake Coordinator
Homelink Corporation —Schaumburg, IL
- Temporary
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
Part-Time Front Office Coordinator
Diamond Physical Therapy —Algonquin, IL
- $50,000 - $60,000 a year
- Full-time
- Computer literacy
- HIPAA
- Outpatient experience
17h
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
10d
Medical Education and Clinical Program Coordinator
Natus Neuro —Schaumburg, IL
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Continuing education credits
- Paid holidays
Health Unit Coordinator Emergency Department Part Time Rotating
Northwestern Memorial Healthcare —Huntley, IL
- $16.60 - $24.07 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Tuition reimbursement
- 401(k) matching
Quick Apply

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Customer Account Coordinator

Life Spine, Inc.
Huntley, IL

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer returns handling
Marketing
Project coordination
High school diploma or GED
Analysis skills
Phone etiquette
Marketing
Order fulfillment
Time management

Full Job Description

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The CAC works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
Process sales orders for prompt, accurate and timely billing.
Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
Coordinate movement of inventory in the field when requested and approved.
Provide reports of Field Sales and distributor consignment inventory as requested.
Support and enhance a closed-loop Product Experience Report process.
Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
Assist Clinical Education and Marketing with training labs on an as needed basis.
Develop basic product knowledge for all Life Spine products.
Additional duties as assigned.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time.

Qualifications: Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
Multi-task oriented, team player and able to prioritize tasks.
Excellent, professional written and oral communication skills.
Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
Self-motivated with a strong sense of ownership in areas of responsibility.
Well-organized with good analytical and time management skills.
Able to react to situations with a “Sense of Urgency”.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in algonquin, il

Customer Account Coordinator

Client Engagement Coordinator

Financial Coordinator

Inventory Coordinator

Administrative Project Coordinator

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Patient Experience Coordinator

Customer Experience Coordinator

Education Coordinator (Part-time 20 Hours/Week) - Schaumburg, IL or Remote

Coordinator, Administrative Services

Front Desk Coordinator / Receptionist (Part-Time)

Client Success Coordinator

Client Communications & Social Media Coordinator

Front Desk Coordinator

Patient Access Ops Coordinator

Temporary Intake Coordinator

Part-Time Front Office Coordinator

Agent Experience Coordinator

Medical Education and Clinical Program Coordinator

Health Unit Coordinator Emergency Department Part Time Rotating

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