Top 121 it support specialist Jobs in algonquin il

TSR - Alarm Support
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
12d
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Customer Technical Support Advisor - Hanover Park
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Network / Server / Desktop - Support Engineer
Future Link IT —Elgin, IL
- $40,000 - $95,000 a year
- Weekends as needed
- Background check
- Azure
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Associate (RCC)
WITRON Service America LP —Arlington Heights, IL
- $50,000 a year
- Mid-level
- Continuous improvement
- AD&D insurance
- Disability insurance
Quick Apply
Technology Support Technician
Community Unit School District 300 —Algonquin, IL
- $25.23 an hour
- Full-time
- Classroom
- High school
- Mid-level
12d
IT Technical Support
Fresh Express —Streamwood, IL
- $59,000 - $62,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
Help Desk Analyst
ARTHUR SCHUMAN INC —Elgin, IL
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
IT Tech Support
VTech Electronics —Arlington Heights, IL
- $65,000 - $77,500 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
PC Technician
OrthoIllinois —Elgin, IL
- $55,785.60 - $75,462.40 a year
- Weekends as needed
- Computer Science
- Mid-level
- Microsoft Office
Quick Apply
12d
Networking/Help Desk
K.A.H & Associates —South Barrington, IL
- Email
- Mid-level
- 3 years
Desktop Support Technician
Follett Software, LLC —McHenry, IL
- Hybrid work
- Research
- Office
- Windows
Quick Apply
5d
Level III Technician
TeamLogic IT, Elgin, IL —Pingree Grove, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Work from home
- Opportunities for advancement
Quick Apply
Temporary Tech Department Help
Barrington 220 School District —Barrington, IL
- $15 an hour
- Temporary
- Classroom
- Word processing
- Computer literacy
11d
Mobile Technician
Crystal Lake Community Consolidated School District #47 —Crystal Lake, IL
- $17.87 an hour
- Full-time
- Classroom
- Windows
- Public school
- Health insurance
5d
IT Desktop Support
Axiom Technologies —Buffalo Grove, IL
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Network Engineers
ACT Network Solutions —Crystal Lake, IL
- Email
- Clean driving record
- Mid-level
- Driving
Technical Support Specialist
Siemens —Rolling Meadows, IL
- $61,547 - $105,509 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- US work authorization
Level II Technician
TeamLogic IT, Elgin, IL —Pingree Grove, IL
- $41,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
- Opportunities for advancement
Quick Apply
Support Technician
Imperial Surveillance, Inc. —Elgin, IL
- $15 - $26 an hour
- 8 hour shift
- Computer science
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
6d

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it support specialist jobs near algonquin il

TSR - Alarm Support

CrossCom National LLC
Buffalo Grove, IL

Quick Apply

Job Details

Full-time
$18 - $20 an hour
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Equipment service recordkeeping
CAD software
Customer communication
Network troubleshooting
Burglar alarm systems
Multitasking
Technical documentation
Interpreting technical drawings
Alarm & access control systems
CCTV
Electronic systems troubleshooting
Electrical schematic reading and interpretation
Technical support
High school diploma or GED
Maintenance activity documentation
Troubleshooting electrical systems
Low-voltage equipment installation
Electrical diagnostics
Physical security system troubleshooting
Hardware diagnostics
Door security system integration

Full Job Description

Job description:

CrossCom National, LLC is a recognized industry leader in retail voice, POS and data communications network implementation and maintenance. Founded in 1981, CrossCom provides national retailers with voice, POS and data communications systems solutions, including technology staging, asset management, installation, maintenance, cabling, rollout and chain-wide implementation. CrossCom National is the single source partner retailers depend on for in-store communications networking requirements.

The Security Service Agent provides remote technical support and customer service for electronic security systems, including burglar alarms, CCTV, access control, and other low‑voltage technologies. Working in a call‑center environment, this role serves as the primary customer contact for troubleshooting, diagnostics, system programming, and incident resolution. The agent handles inbound service requests, performs remote maintenance, supports escalations, and ensures high-quality documentation and communication. The position also contributes to continuous improvement efforts, assists with onboarding and mentoring teammates, and collaborates with supervisors to maintain service-level commitments.

Key Responsibilities:

Responding to support calls, maintenance requests, and after‑hours emergencies.
Diagnosing and resolving hardware/software issues across security platforms.
Performing remote system testing, configuration updates, and preventative maintenance.
Programming and supporting CCTV, and networked security devices.
Reading and interpreting wiring diagrams, schematics, and system documentation.
Documenting all service work and participating in performance and workflow improvements.
Supporting team operations through mentoring, escalation handling, and SLA compliance.

Required Skills:

Strong customer service and communication abilities.
Advanced troubleshooting skills in CCTV, access control, intrusion systems, and networking.
Ability to read technical diagrams and understand CAD-based designs.
Strong organizational, analytical, and documentation skills.
Ability to manage multiple tasks independently in a fast-paced environment.

Qualifications:

High school diploma required; technical certification preferred.
5–7 years of experience in electronic security system support or field service.
Hands‑on experience with platforms such as Avigilon, Honeywell, Bosch, and similar systems.
Background in low-voltage installation, diagnostics, and repair.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Ability to Commute:

Buffalo Grove, IL 60089 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in algonquin il

TSR - Alarm Support

Tier 3 Engineer

Customer Technical Support Advisor - Hanover Park

Network / Server / Desktop - Support Engineer

IT Helpdesk Associate (RCC)

Technology Support Technician

IT Technical Support

Help Desk Analyst

IT Tech Support

PC Technician

Networking/Help Desk

Desktop Support Technician

Level III Technician

Temporary Tech Department Help

Mobile Technician

IT Desktop Support

Network Engineers

Technical Support Specialist

Level II Technician

Support Technician

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