Top 1918 Technician, information technology support Jobs in Allentown, Pa

Tier 3 IT Support Technician
Bedrock Technology —Allentown, PA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Tier 2 IT Helpdesk Technician
Bedrock Technology —Allentown, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lab Tech
System One —Bath, PA
- $32.86 an hour
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Allentown, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
4d
Overnight Experienced Veterinary Technician
Harleysville Veterinary Hospital —Harleysville, PA
- Overnight shift
- Background check
- Medication administration
- Inpatient
- Continuing education credits
- Health savings account
Quick Apply
Mechanical Assembly Technician/Production Technician- 1st Shift & 2nd shift
Everson Tesla —Nazareth, PA
- $18.50 - $19.75 an hour
- Full-time
- Background check
- High school diploma or GED
- Assembly
- Paid holidays
- Disability insurance
Quick Apply
Trailer Technician - $3k sign on bonus
JB Hunt —Bethlehem, PA
- Full-time
- Background check
- 18 years or older
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Maintenance Packaging Line Technician
Genus Lifesciences Inc. —Allentown, PA
- $30 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
AUTOMOTIVE TECHNICIAN/ MECHANIC
TIP TOP AUTO EXCHANGE —Bath, PA
- From $25 an hour
- Overtime
- ASE Certification
- Mid-level
- Driver's License
- Paid time off
Quick Apply
1d
Service Technician (Field Technician)
Flexicon Corporation —Bethlehem, PA
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Experienced Window Tint Installer/ Paint Protection Film Tech
Ziebart of Quakertown —Quakertown, PA
- From $27 an hour
- Weekends as needed
- Customer service
- Mid-level
- Driver's License
Quick Apply
Automotive Technician- Subaru
A&T Chevrolet/Subaru —Sellersville, PA
- $65,000 - $95,000 a year
- Full-time
- ASE Certification
- Background check
- Dealership
- Health insurance
- 401(k)
Quick Apply
Automotive Technician - B or C Level
Wrenchtec —Nazareth, PA
- $55,000 - $75,000 a year
- Full-time
- Mechanic experience
- Customer service
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Trailer Technician
Amerit Fleet Solutions —Northampton, PA
- $28 - $32 an hour
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Automotive Technician
Patriot Buick GMC —Gilbertsville, PA
- $15 - $45 an hour
- Full-time
- ASE Certification
- Dealership
- In-person
- Paid training
- Health insurance
Quick Apply
Landfill Gas Technician
Chrin Brothers Landfill —Easton, PA
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
Quick Apply
13h
Behavior Technician
Passionate Thoughts Behavioral Counseling and Evaluation Services, LLC —Bethlehem, PA
- From $22 an hour
- Part-time
- Background check
- Applied behavior analysis
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Certified Pharmacy Technician Operations Manager
Newhard Pharmacy & Long Term Care —Northampton, PA
- $18 - $25 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Automotive Technician/Mechanic - Lehigh Valley Hyundai
Vinart Dealerships —Emmaus, PA
- $15 - $35 an hour
- Full-time
- Dealership
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Diesel Technician
Cowan Systems —Bethlehem, PA
- Weekends as needed
- Mid-level
- US work authorization
- Computer skills
- Paid training
- Disability insurance
Quick Apply

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technician, information technology support jobs near allentown, pa

Tier 3 IT Support Technician

Bedrock Technology
Allentown, PA

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Retirement plan

Qualifications

IT user and group management
Linux support
GPO
Microsoft Exchange
Windows
VLAN
Email configuration (technical support)
Routing protocols
WAN
Server virtualization
Microsoft Teams
SharePoint
Windows support
Network routing
VPN management
Automation tools
PowerShell

Full Job Description

Tier 3 IT Support Technician

Location: Jessup, PA| Type: Full-Time

About the Role

Bedrock Technology is a fast‑growing managed services provider and IT consultancy committed to excellence, professional growth, and delivering exceptional service to our clients. We're looking for a sharp, self-driven Tier 3 IT Support Technician to join our IT team. This is a senior-level hands-on role for someone who thrives on solving the problems no one else can crack — from complex infrastructure failures to deep-dive application troubleshooting. You'll be the last line of defense before issues escalate to vendors or developers, and a go-to resource for Tier 1 and Tier 2 colleagues.

This is an on‑site position located in the Scranton, PA area. The successful candidate must report to the office in person daily.

What You'll Do

Own escalated incidents — Resolve complex technical issues escalated from Tier 1/2 that require deep system-level investigation and root cause analysis
Administer core infrastructure — Manage and maintain servers (Windows/Linux), Active Directory, DNS, DHCP, Group Policy, and virtualization platforms (VMware/Hyper-V)
Support network operations — Troubleshoot LAN/WAN, VPN, firewall rules, switching, and routing issues in coordination with the network team
Manage cloud environments — Administer and troubleshoot Microsoft 365, Azure AD, Entra ID, and hybrid identity configurations
Lead incident response — Act as technical lead during major outages, coordinating resolution and communicating status to stakeholders
Develop documentation — Write and maintain runbooks, KB articles, and SOPs to improve team efficiency and reduce repeat escalations
Mentor junior staff — Provide guidance and training to Tier 1/2 technicians to help build team capability
Liaise with vendors — Manage escalations and coordinate with third-party vendors and software support teams
Drive continuous improvement — Identify recurring issues and work proactively to eliminate them through automation, process changes, or infrastructure improvements

What You'll Bring

Required:

5+ years of progressive IT support experience, with at least 2 years in a Tier 3 or senior systems role
Deep expertise in Windows Server (2016/2019/2022) administration and troubleshooting
Strong knowledge of Active Directory, Group Policy, DNS, and DHCP
Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, EntraID)
Proficiency in PowerShell scripting for automation and administration
Solid networking fundamentals — TCP/IP, VLANs, routing protocols, VPN technologies
Experience with VMware vSphere or Hyper-V virtualization
Ability to independently manage and prioritize a complex, varied workload

Preferred:

Experience with Azure or other cloud platforms (AWS, GCP)
Familiarity with SIEM tools, endpoint security, and EDR platforms
Knowledge of ITIL frameworks and service management best practices
Experience with backup and disaster recovery solutions (Veeam, Datto, etc.)
Scripting beyond PowerShell — Python, Bash, or similar

Certifications (any of the following are a plus):

Microsoft Certified: Azure Administrator (AZ-104)
CompTIA Security+ / Network+
MCSA / MCSE
VMware VCP
ITIL Foundation

Who You Are

A natural problem-solver who digs deep rather than settling for surface-level fixes
Calm under pressure — you've worked major incidents and know how to lead, not just react
A clear communicator who can translate complex technical issues for non-technical stakeholders
Someone who takes ownership seriously and sees an issue through to resolution
Collaborative and willing to share knowledge — you make the whole team better

What We Offer

Competitive salary commensurate with experience
Comprehensive health, dental, and vision benefits
401(k) with company match
Generous PTO and paid holidays
Professional development budget and certification reimbursement
Flexible/hybrid work options
A collaborative team that values your expertise

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technician, information technology support jobs in allentown, pa

Tier 3 IT Support Technician

Tier 2 IT Helpdesk Technician

Lab Tech

Entry-Level Computer Support Technician

Overnight Experienced Veterinary Technician

Mechanical Assembly Technician/Production Technician- 1st Shift & 2nd shift

Trailer Technician - $3k sign on bonus

Maintenance Packaging Line Technician

AUTOMOTIVE TECHNICIAN/ MECHANIC

Service Technician (Field Technician)

Experienced Window Tint Installer/ Paint Protection Film Tech

Automotive Technician- Subaru

Automotive Technician - B or C Level

Trailer Technician

Automotive Technician

Landfill Gas Technician

Behavior Technician

Certified Pharmacy Technician Operations Manager

Automotive Technician/Mechanic - Lehigh Valley Hyundai

Diesel Technician

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